3286 To authorize an agreement with the County of Norfolk for the provision of a : Dispatch Service. :THE CORPORATION OF THE TOWN OF TILLSONBURG
BY-LAW NUMBER 3286
A BY-LAW to authorize an agreement with the County of Norfolk for the provision of a
Dispatch Service.
WHEREAS The Town of Tillsonburg is desirous of entering into an agreement with the County
of Norfolk for the provision of a Dispatch Service;
THEREFORE the Council of the Town of Tillsonburg enacts as follows:
1. THAT Schedulc "A" attached hereto forms part of this by-law;
2. THAT the Mayor and Clerk be hereby authorized to execute the attached agreement
narked as Schedule "A" on behalf of the Corporation of the Town of Tillsonburg.
READ A FIRST AND SECOND TIME THIS 9th DAY OF October, 2007.
READ A TH AND FINAL TIME AND PASSED THIS 22nd DAY OF October, 2007.
MAYOR -Stephens Molnar
CLERK -Michael Graves
"I'111S . "I' lEI':ME'N'1', chat this dity OI* ( )cto bcr, 2007
1111: "1' NV 1':11 N
'i'I 1E C'ORPOR.�."1'IOi�T Ol� '1'I -I1" TOWN OF "1'ILLSOi 'III TR(G
(licrcinaltcr "the "1'own Ol-'fillsoli sur )
"I'I 11% CORI'O112Vl,ION OF NORFOLK CO[ TN'I'Y
(lici-cinaltcr "N(jr101k C(1111tN7")
NVI I1, R1JAS
1. Pursuant to the provisions of the Municipal Act, S.O. 199 1, c. 25, as amended, the
parties have enacted By-laws to authorize an agreement between the parties;
2. The P h -e Protection and Prevention Act, S.O. 19973 c. 4, as amended, authorizes a
municipality to provide and/or receive fire protection services to or from other
munic;ipalitic;s;
3. The Town of Tillsonburg operates fire protection services and holds fire
protection assets including fire communications personnel and equipment suitable
to sleet municipal responsibilities required by the Pit*e Pi4otection and PreiVentlon
Act, through a fire department situated within the Town of Tillsonburg; and
4. The Town of Tillsonburg has agreed to provide such Fire Communications
services to Norfolk County.
NOW THEREFORE, in consideration of the mutual covenants and agreements herein
contained, the parties agree as follows:
Services Provided:
5. The Town of Tillsonburg shall supply fire cornmunications services to Norfolk
County, the particulars of which are as described in Schedule "A" to this agreement.
6. The fire communications services provided by the Town of Tillsonburg shall comply
with the Standard Opel^ating Guidelines which regulate the operation and
maintenance of the "T'illsonburg Fire & Rescue Services Fire Communications, and
Pages 2 of 11
any additional guidelines which niaybe requested by the Norfolk County Fire and
Rescue Services aizd agreed upon by the parties.
Consideration:
7. Norfolk County shall pay fees to the Town of Tillsonburg as described in Schedule
"B" to this agreement.
Term:
8. This agreement shall remain effective for a period of five years from the date of
signature. If not expressly renewed in writing or supplanted by a succeeding
agreement, this Agreement shall be deemed to have been automatically renewed for a
period of indefinite duration unless and until one of the parties provides written
notice of termination as contemplated in paragraph nine below.
9. Notwithstanding the provisions of paragraph eight above, either party may withdraw
from this Agreement upon providing twelve months written notice to the other party.
10. In the event that notice of withdrawal from this Agreement is provided by Norfolk
County, the Town of Tillsonburg shall continue to provide the services described in
Schedule "A" to Norfolk County until the expiry of the twelve month notice period,
unless the provision of these services is waived by Norfolk County.
l 1. In the event that notice of termination is provided by Norfolk County, Norfolk
County shall remain liable to pay to the Town of Tillsonburg the consideration
described in Schedule "B" until the expiry of the twelve month notice period.
Service Commencement Date:
12. The Town of Tillsonburg shall begin providing fire communications services on 23
September, 2007.
rl'llls 1wrillits N()rI()Ik to request ('()nij)Iia11(-C Nvith additl( ial guldcli11C'S9 but
i'C(11111'LS tllilt S�1111C I)C �1' _CCill)IC to rj,11ISO111)111'(;.
Pages 3 of 11
13. In the event that the Town of Tillsonburg identifies any technological limitations
arising from the transfer of fire communications responsibility from the current
service provider, upon reasonable written notice to Norfolk County, the
commencement date for the fire communications services may be delayed for a
reasonable period pending rectification of the problem. The Town of Tillsonburg
shall identify the problem to Noi.folk County and propose a time f •ante to rectify
the problem.
14. The parties acknowledge that a delay may arise as a result of the procedure in
assigning of the dispatch channel from the current service provider to the Town of
Tillsonburg. This delay would be at the discretion of Industry Canada, and the
commencement date for the fire communications services may be delayed for a
reasonable period pending issuing of an interim letter of authorization and/or final
approval from Industry Canada.
15. The parties may agree to delay the commencement date for the fire communications
services.3
Indemnity and Limitation of Liability_:
16. The parties agree to indemnify and save each other hannless, along with their
respective councilors, officers, employees and agents from any liability, action,
claim, loss, damage, payment, cost, fine, tine surcharge, recovery or expense,
including assessable legal fees arising out of the performance of their respective
obligations under this Agreement, save and except in respect of any liability,
action, claim, loss, damage, payment, cost, fine, fine surcharge, recovery or
expense, including assessable legal fees, directly attributable to, arising from, or
caused by the negligence or breach of contractual obligation hereunder by any
party hereto.
17. Notwithstanding that set forth in paragraph sixteen above, the parties agree that no
party or parties shall be held responsible for damages caused by delay or failure to
perform its or their undertakings under the terns of the agreement when the delay
1
Slight Illo(lljl(at1011 to Nol-1OIk=s 1)1'OI)OSc(1 «'OT(llllr; to claril)' that the tliiic ll'Mlic
1s to I)C I-illlt 1-C'('tlll(':lt1011 ()F the 1)1.OI)IC1I1.
N(.)1.1OIk lids askc(1 that tills 1)1-ON"isioll 1)c delated. III it sllO111(1 be
C:xj ressly C1cal' that the part cs Illay itt.;1-CC to dclay the cOI11111C11('clllcllt datc. 'I'ilat N'Nray, 011c
pearty caiillOt rcasOliably say that dclays It'C'1-C ll()( cmi(C111platc(19 (lllls gm7ilhg r(';)rllll(Is tO
rc lltC the agp-ccil1CIlt.
Pages 4 of 11
or failure is due to fires, strikes, floods, acts of God of the Queen's enemies,
lawful acts of public authorities, or delays or defaults caused by common carriers
which cannot reasonably be foreseen or provided against.
1 S. Notwithstanding any other provision in this contract or any applicable statutory
provisions, the parties~ shall not be liable to each other for special or
consequential damages or damages for loss of use arising directly or indirectly
from any bleach of this contract, fundamental or otherwise, or from any tortuous
acts or omissions of their respective employees or agents, save and except when
such damages or losses are directly attributable to, arise from, or are caused by the
breach of contractual obligation, fundamental or otherwise, or from any tortuous
acts, including negligence, by any party or parties hereto, including its or their
respective employees or agents. Without limiting the generality of the
foregoing, the parties specifically agree that the Town of Tillsonburg shall not
be liable for any damages arising as a result of'atzy injury or damage caused or
sustained by personnel, apparatus, or equipment of the f re department of
Not f olk County while engaged in the provision of f re protection services in
Norfolk County save and except when such damages or losses are directly
attributed to, arise front, or are caused by the breach of a contractual obligation
under this Agreement, fundamental or otherwise, or frons any torturous acts,
including negligence by Tillsonburg, its o, ff iters, employees and/or agents, in
the provision of services by the Town of Tillsonburg as set out in Schedule "A "
to this Agreement. Nothing in this provision shall be interpreted to affect or
inter fere with the right of any of the parties to take action to enforce the terms
of ' th is Agreement. S
A mPndmont-
19. The parties may amend this agreement fi-om time to time by further written
memorandum.
20. Should any of the parties wish to amend the terms of this agreement, it shall
provide a i-ninirnum of thirty days written notice to the other party of the proposed
terms of amendment.
` I11 this sclltcllc'c, I havc a(loptc(1 NO1'101h=s Nvordiii , which is c'lcarcr dull was
1111110.
I havc redraltc(l tills provision tO Cilstirc that Tillsolibill'o;= pOtclltial liability is
111111(cd tO scrvic•cs 1)1-ON71(lcd iln(lcr this : gi-cclllclit. NO1'1Olk=s 11'O1'(llll 111ils i1 bit vi1g;11.c on
tills poillt, SO .l tl�;lltcnc(1 it 111).
Pages 5 of l 1
Dispute Resolution:
21. In the event that a dispute arises or disputes arise between the parties which
cannot be resolved, the parties shall submit the dispute or disputes to arbitration
using the procedure set out in the 11%lunicipal Arbitrations Act, R.S.O. 1990, c. M -
48, as amended.
22. In the event that a dispute or disputes is submitted for arbitration, the decision or
decisions of the arbitrator shall be final and binding upon the parties to this
agreement.
23. In the event that arbitration cannot be conducted using the procedure set out in the
1i unicipal Arbitrations Act, the parties shall select a single arbitrator, and in the
absence of agreement on an arbitrator, the arbitrator shall be nominated by a
justice of the Superior Court of Justice of the Ontario Courts under the procedure
set out in the Arbitration Act, S.O. 1991, c. 17, as amended.
General Provisions:
24. This agreement is not assignable without the written consent of the parties. Any
attcinpt to assign any of the rights, duties or obligations of this agreement without
written consent is void.
25. This agreement shall take effect upon its execution by the authorized
representative or representatives of the Town of Tillsonburg and Norfolk County.
26. Any notice under this agreement shall be sufficiently given by personal delivery
or by registered letter, postage prepaid and mailed in a Canadian post office,
addressed, in the case of notice to the Town of Tillsonburg, to the municipal
offices of the Corporation of the Town of Tillsonburg and, in the case of notice to
Norfolk County, to the municipal offices of Norfolk County, or to any other
address as may be designated in writing by the parties, and the date of receipt of
any notice by mailing shall be deemed conclusively to be ten days after the
mailing.
27. No change or modification of this agreement (including the schedules to this
agreement) shall be valid unless it be in writing and signed by each party.
Pages C of I I
28. The Town of Tillsonburg and Norfolk County agree that no representation,
statement or agreement, other than those set out in this agreement, shall be
binding upon the parties unless expressed in writing, signed by an authorized
representative or by authorized representatives of each and purporting to be
expressed in modification of this agreement.
29. The parties agree that each of them shall, upon reasonable written request of the
other., do or cause to be done all further lawful acts, deeds and assurances
whatever for the better performance of the terms and conditions of this
agreement.6
30. It is intended that all provisions of this agreement shall be fully binding and
effective between the parties, but in the event that any particular provision or
provisions or a part of one is found to be void, voidable or unenforceable for any
reason whatever, then the particular provision or provisions or part of the
provision shall be deemed severed from the remainder of this agreement and all
other provisions shall remain in full force.
31. This agreement shall be governed by and construed in accordance with the laws of
the Province of Ontario and of Canada applicable therein.7
32. Subject to the restrictions on transfer and assignment, this agreement shall ensure
to the benefit of and be binding on the parties and their respective successors and
assigns.
IN NVFFN 1,d,SS \V1 I ElZ14 )F the panics licrcto) have illilxc•(l (heir corl mutc Scills iittcstc(1
by the hands (1 dicir 1)1'Oj)cl- (Afiiccrs and lllrthcr tills agi-ecilicllt shall be sighed lll
cmlilt cl-part with the parties liallicd bclmv and it ('OI)}' O1 Cach cmilltcl-part shall I-Cillalll
attached to alld [oi-III pill't (A tills agi,eCllicllt.
��' or101h stilt-gcstcd (ills j)i-ON'lsioii A%7as rc(Itilldant els 11 s�ll(1 the sallle 111111 els
paritgol-aph 20. 1 disagn-cc. Para ritph 20 cilslires b(All partics arc clear (hat they call alllclid
the agol-cciliellt. '1'llls pillagn-app pr(wi(ICs that ailicildilleilts lutist bc 111 Writlll,g. 'I,llis awmis
sltllatimis NN111cl-C twO (AIR-lills discuss a chilli C and OI1C (A (llelll ( modules that the
discussimis cmistitutc all anicl dinciit to the Agwcnicnt.
'Or1(Ak i-c(picst this C'11angC to 1ndildc rel,ci-clicc to the limes of c llicad 1. I SCC im
prO1)1C111 Nvith it.
Pages 7 of I I
'll IE4 CO IWO RATI ON- OF NORFOLK ("()t TNT'I"Y
Mayor
Date
Clcrll.-,'Maml "cColilicil Sci-viCCS
.www .wwww-w�wr r www
IT
"I'l I ld CO RPOR.I.VYION OFTI IF'jT(.AVN OF TILLSO IN III i jr
Nbvor
CAO
D.11c
Pages 8 of 11
SCHEDULE"A"
'1'llc'1'c vil of'Flllsoliblin slbill providc tlic lt�11mviil�; scrvic•cs Ariel Eacilitic�s:
1. A 24 hour, seven days a week, 365 days a year answering service, alert paging
service and base radio communications dispatch service fully integrated with a Computer
Aided Dispatch (CAD) system.
2. A base station manufactured and installed to industry standards complete with the
Norfolk County Dispatch frequency. The Town of Tillsonburg shall operate and
maintain these services and facilities from two primary public safety. communications
consoles located in a municipally owned building at 80 Concession Street, East,
Tillsonburg. The building shall be equipped with an automatic transfer emergency
generator. In the event of system maintenance and/or upgrades, all parties affected shall
be granted prior notification when possible.
3. An emergency (third) backup base station manufactured and installed to industry
standards complete with the Norfolk County Dispatch frequency. The Town of
Tillsonburg shall operate and maintain these services and facilities from a public safety
communications console located in a municipally owned building at 10 Lisgar Ave,
Tillsonburg. The building shall be equipped with an automatic transfer emergency
generator. In the event of system maintenance and/or upgrades all parties affected shall
be granted prior notification when possible.
4. Answering, alerting and radio communications dispatch equipment shall be
staffed continuously by personnel trained to the core competencies outlined in Ontario
Fire Service Communicators Standard. This standard meets in principle National Fire
Protection Association (NEPA) 1061 Standard for Professional Qualificationsjbr Public
Safety Telecom municators.
5. Transmission of information shall be seamless from when the information is
received from the Public Safety Answering Point (PSAP) until the time an emergency is
terminated by the Incident Commander and shall be provided in accordance with the time
targets specified within NFPA 1221. Seamless is defined to mean without interruption
and continuously from the initial call until the satisfactory resolution of the incident.
6. All emergency incident information shall be logged on the CAD system by the
Pages 9 of I I
communicator and all telecommunications shall be captured on a digital voice recorder.
At the completion of the event a detailed incident report shall be collated and forwarded
to Norfolk County via ernail or other means as arranged between the parties within four
hours of termination of command. All audio transmissions shall be recorded from
licensed dispatch channels and dedicated phone lines and shall be available to Norfolk
County upon request as arranged between the parties. Recordings shall be made on non -
interruptible, non -erasable media. All records including digital voice recordings shall be
maintained in accordance with Norfolk County By-law 2002-244, Records Management
Schedule, Records Retention, for a period of two years.
7. Upon the request of the Incident Commander for any additional resources or to
relay emergent messaging to other persons, the fire communicator shall relay such
requests in a prioritized fashion via telecommunications equipment and shall report
confirmation of same to the Incident Commander.
8. Testing of paging system equipment shall be provided as arranged by the parties.
9. Norfolk County shall provide the following without cost to the Town of
Tillsonburg:
a. All GIS mapping for its protection area / response zone
boundaries.
b. All radio transmitting and receiving equipment, licensing and
maintenance of same external to the boundary of the Town of
Tillsonburg.
C. Routing of Emergency 911 telecommunications from the
Public Safety Answering Point (PSAP) and the Central
Ambulance Communications Center (CACC) as required to
meet the approved fire protection services provided by the
Elgin Municipalities for its fire protection area / response
zone boundaries inclusive of all required ANI/ALI, GIS
mapping and all site location information so that it is
seamlessly transmitted to the Secondary Public Safety
Answering Point (SPSAP) serving the Tillsonburg Fire
Communications Division.
d. The Town of Tillsonburg assumes no responsibility with
respect to quality of the data received in sections 9.a., 9.b. and
9.c.
e. The Town of Tillsonburg shall be responsible for accurate use
of data provided allowing for rarnping up of staff for coverage
of imminent weather forecasts and for major emergencies.
f. The Town of Tillsonburg shall abide by the proposal as
submitted on 8 May, 2007 and any addenda, as attached, and
Pages 10 of 11
forming Schedule C to this Agreement, unless superseded by
the provisions of this Agreement.8
1�1T( l'Olk i'c(picstc(1 (lie additl()il ()t tl1CSC pi-mlISIMIS. I haw no kilo)wlc(lg;c (44hat
(C) C'litails, but pi'CS11111C that r1"1l1SU111)11r can 11vC' NVltll 1t. I haw not 1)cci1 privy to t11C'.
j)1'oj)(>Sal I11Cllt1O11C'(l 111 (l), but j)1'c'ti11I11C it ('O111 11115 I1011llllg) t11at ,l,illtio)11l)tli' ; O1))c('IS to.
Pages 11 of 11
SCHEDULE"B"
I' 'S "1'O BE PAID BY NORFOLK CM 1i FY ryO ryl I1'; rl'( AKIN ( )1;
ryII.I„S()N13t'lZ(
1. The Fee Structure contained within this Agreement is predicated upon the
contractual participation of'Norfolk County for a period of not less than five years.9
2. Norfolk County shall pay to the Town of Tillsonburg an annual fee of $2.00
plus GST per resident person residing within the municipal boundaries of Norfolk County to
a maximum number of 915 emergency response alarms annually. Quantification shall be
based upon the most current Canada census report at the time of execution of this agreement.
Norfolk County shall pay to the Town of Tillsonburg a fee of $ 100.00 plus GST for each
ernergency response alarm over and above 915 alarms annually. 10
3. Norfolk County shall pay an annual adjustment of said fee based on the
Consumer Price Index (CPI) prior to food and energy costs for Canada on the anniversary
date consolidllted annually at the end of the previous calendar year calculation prior to food
and energy costs for Canada as published by Statistics Canada.
4. Norfolk County shall tender payment" to the Town of Tillsonburg in
quarterly installments, to be invoiced by the Town of Tillsonburg four (4) times each year to
Norfolk County.
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did this 1O1.114glil NwC �Vaiitc d It to I)c (-Icilr tll;lt tllc anio unt (-Il;u-gc(1 wvas bascd on spreadill
the 1)1.1('C ON'Ci- 11\'C Will -s.
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VCH). Ol-1(>lk= s �v()rdlihr llscd Atcii(IC1'@ ;ls all -1(l'Cct*vC, �-%rlth resllltino lack Of Clarity.