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210208 Regular Council Meeting AgendaThe Corporation of the Town of Tillsonburg Council Meeting AGENDA Monday, February 8, 2021 6:00 PM Electronic Meeting 1.Call to Order 2.Closed Session 3.Adoption of Agenda Proposed Resolution #1 Moved By: ________________ Seconded By: ________________ THAT the Agenda as prepared for the Council meeting of February 8, 2021, be approved. 4.Moment of Silence 5.Disclosures of Pecuniary Interest and the General Nature Thereof 6.Adoption of Council Minutes of Previous Meeting Proposed Resolution #2 Moved By: ________________ Seconded By: ________________ THAT the minutes of the Council meeting held on January 25, 2021, be approved. 7.Presentations 8.Public Meetings 9.Planning Reports 10.Delegations 11.Deputation(s) on Committee Reports 11.1.CAO 21-02 Economic Development Advisory Committee Recommendation Representative: Jesse Goossens, Chair, Economic Development Advisory Committee Proposed Resolution #3 Moved By: ________________ Seconded By: ________________ THAT Council receives report CAO 21-02 Economic Development Advisory Committee Recommendation, as information; AND THAT Council endorses the recommendation from the Economic Development Advisory Committee to allow the committee to be included on the circulation of the following development applications to act as a review and commenting body: Downtown, Industrial, Commercial, Façade Grants, Subdivision Agreements, Road Construction (notices) and Community Improvement Plans. 12.COVID-19 13.Information Items 13.1.SCOR Appointment Proposed Resolution #4 Moved By: ________________ Seconded By: ________________ THAT Council receives the correspondence from SCOR dated January 22, 2021, as information; AND THAT ... 14.Staff Reports 14.1.Chief Administrative Officer 14.2.Clerk's Office 14.2.1.CLK 21-05 Media Relations Policy Proposed Resolution #5 Moved By: ________________ Seconded By: ________________ THAT the Media Relations Policy as presented be approved. Page 2 of 47 14.2.2.CLK 21-06 Council Meeting February 16, 2021 Proposed Resolution #6 Moved By: ________________ Seconded By: ________________ THAT February 16, 2021 at 10:00 a.m. be scheduled as a Special Council Meeting to deal with the Community Strategic Plan. 14.3.Development and Communication Services 14.4.Finance 14.5.Fire and Emergency Services 14.6.Operations 14.7.Recreation, Culture & Park Services 14.7.1.RCP 21-04 2020 Year End Report Proposed Resolution #7 Moved By: ________________ Seconded By: ________________ THAT Council receives report RCP 21-04 2020 Year End Report, for information. 15.New Business 16.Consideration of Committee Minutes 16.1.Committee Minutes 17.Motions/Notice of Motions 18.Resolutions/Resolutions Resulting from Closed Session 19.By-Laws 19.1.A By-Law to appoint a Treasurer and to repeal By-Law 2020-079 19.2.A By-Law to appoint a Deputy Treasurer Proposed Resolution #8 Moved By: ________________ Seconded By: ________________ Page 3 of 47 THAT a By-Law to appoint a Director of Finance and Treasurer and to repeal By- Law 2020-079; and A By-Law to appoint a Deputy Treasurer, be read for a first, second, third and final reading and that the Mayor and the Clerk be and are hereby authorized to sign the same, and place the corporate seal thereunto. 20.Confirm Proceedings By-law Proposed Resolution #9 Moved By: ________________ Seconded By: ________________ THAT By-Law 2021-018, to Confirm the Proceedings of the Council meeting held on February 8, 2021, be read for a first, second, third and final reading and that the Mayor and the Clerk be and are hereby authorized to sign the same, and place the corporate seal thereunto. 21.Items of Public Interest 22.Adjournment Proposed Resolution #10 Moved By: ________________ Seconded By: ________________ THAT the Council meeting of February 8, 2021 be adjourned at ___ p.m. Page 4 of 47 1 The Corporation of the Town of Tillsonburg Council Meeting MINUTES Monday, January 25, 2021 4:30 PM Electronic Meeting ATTENDANCE: Mayor Molnar Deputy Mayor Beres Councillor Esseltine Councillor Gilvesy Councillor Luciani Councillor Parker Councillor Rosehart Staff: Kyle Pratt, Chief Administrative Officer Michelle Smibert, Town Clerk Sheena Pawliwec, Acting Treasurer Chris Baird, Director of Recreation, Culture and Parks Carlos Reyes, Director of Operations Brad Lemaich, Fire Chief Amelia Jaggard, Deputy Clerk Geno Vanhaelewyn, Chief Building Official Cephas Panschow, Development Commissioner _____________________________________________________________________ 1. Call to Order The meeting was called to order at 4:30 p.m. Page 5 of 47 2 2. Closed Session (4:30 p.m.) Resolution # 2021-039 Moved By: Councillor Esseltine Seconded By: Councillor Luciani THAT Council move into Closed Session to consider two proposed or pending acquisition or disposition of land by the municipality or local board. Carried 2.1 Adoption of Agenda 2.2 Disclosures of Pecuniary Interest and the General Nature Thereof 2.3 Adoption of Closed Session Council Minutes 2.4 Reports 2.4.1 239 (2) (c) a proposed or pending acquisition or disposition of land by the municipality or local board; 2.4.2 239 (2) (c) a proposed or pending acquisition or disposition of land by the municipality or local board; 2.5 Back to Open Session 3. Adoption of Agenda (6:00 p.m.) Resolution # 2021-040 Moved By: Councillor Luciani Seconded By: Deputy Mayor Beres THAT the Agenda as prepared for the Council meeting of January 25, 2021, be approved. Carried 4. Moment of Silence 5. Disclosures of Pecuniary Interest and the General Nature Thereof Councillor Gilvesy declared pecuniary interest on the following item: 1. Item 14.2.1 in open session with the reason being that as a building owner in the BIA zone, an expansion would result in a direct financial gain. No other disclosures of pecuniary interest were declared. Page 6 of 47 3 6. Adoption of Council Minutes of Previous Meeting Resolution # 2021-041 Moved By: Councillor Parker Seconded By: Councillor Esseltine THAT the minutes of the regular Council meetings held on January 11, 2021 and January 18, 2021, and the minutes of the Council Budget meeting held on January 18, 2021, be approved. Carried 7. Presentations 8. Public Meetings 9. Planning Reports 10. Delegations 10.1 Tillsonburg BIA - Request for BIA tax adjustment to be allocated to “tax stabilization reserve” Mark Renaud, Executive Director, Tillsonburg BIA, appeared before Council to provide an overview of the Tillsonburg BIA's request. The Board is requesting a one-time consideration of and by the Town of Tillsonburg to fund the 2020 BIA tax-adjustment in the amount of $16,331.41 from the Town’s tax stabilization reserve. Cedric Tomico, BIA Board Chair and Dan Rasokas, BIA Board Treasurer, were also present. Opportunity was provided for comments and questions from Council. Mr. Renaud noted that the tax-adjustment was unexpected and has resulted in a cash flow challenge. The next tax levy payment will not be received until March 31, 2021 which will impact the BIA's 2021 business plan if the Town does not provide assistance in the interim. Mr. Renaud noted that the Board would like the Town to consider a change to the current payment schedule to help mitigate cash flow challenges in the future. It was asked what the normal Q4 tax levy payment amount is compared to what the Board received in December 2020. Page 7 of 47 4 There was discussion regarding forgiveness of the entire amount or requiring the BIA to repay the amount by year end in accordance with the Municipal Act. There was discussion about developing a tax levy write off policy. Staff were asked to provide a recommendation. Staff recommended borrowing from the tax rate stabilization reserve would be ideal, as the interest rate would be minimal and it would require less paperwork which could allow monies to be provided within a week's time. Staff noted the tax-adjustment covered the past three years (2017-2020). Resolution # 2021-042 Moved By: Councillor Esseltine Seconded By: Councillor Luciani THAT Council receives the Tillsonburg BIA delegation, as information; AND THAT Council authorize the Tillsonburg BIA to borrow $16,331.41 from the Town's Tax Rate Stabilization Fund; AND THAT the Tillsonburg BIA be required to repay this amount by December 31, 2021. Carried 11. Deputation(s) on Committee Reports 12. COVID-19 Mayor Molnar provided a local update. Councillor Gilvesy shared an updated from a meeting of the Rural Ontario Municipal Association (ROMA) in which the Health Minister confirmed that rapid tests have been approved and that the Ontario government is expe cting to receive 3 million rapid tests. 13. Information Items 13.1 Tillsonburg Horticultural Society Thank You Letter Resolution # 2021-043 Moved By: Councillor Rosehart Seconded By: Councillor Gilvesy Page 8 of 47 5 THAT Council receives the correspondence from the Tillsonburg Horticultural Society dated January 21, 2021, as information. Carried 14. Staff Reports 14.1 Chief Administrative Officer 14.2 Clerk's Office 14.2.1 CLK 21-03 BIA Expansion Request Opportunity was provided for comments and questions from Council. It was asked if current BIA members would have the right to vote on the expansion. Staff confirmed only those in the proposed expanded BIA area would vote. It was asked about the timing of this process and how the Town would communicate with businesses in the proposed BIA area which are currently closed due to COVID. Staff noted the Town would work closely with the BIA to balance the expectations of Council as well as meeting the requirements under the Municipal Act. The Town would have contact information for businesses in the proposed BIA area. It was asked what costs would be involved, how quickly the process would be completed, when the new boundary would come into effect and if the process could be stopped mid-way through. Staff do not have full costs at this time and noted that based on the requirements under the Municipal Act this process could likely be completed prior to year end. Staff can confirm when the boundary would come into effect and if the process can be stopped. Resolution # 2021-044 Moved By: Councillor Luciani Seconded By: Deputy Mayor Beres THAT Council receives the report BIA’s Boundary Expansion Request; AND THAT Council direct staff to proceed with the boundary expansion request. Page 9 of 47 6 Councillor Rosehart called for a recorded vote. Councillor Rosehart - No Deputy Mayor Beres - Yes Councillor Esseltine - Yes Councillor Gilvesy - Absent due to pecuniary interest Councillor Luciani - Yes Mayor Molnar - No Councillor Parker - No Defeated. 14.2.2 CLK 21-04 Inclement Weather Policy Opportunity was provided for comments and questions from Council. It was asked if this policy would cover thunderstorms and who currently has the authority to close facilities. Staff confirmed the intent of the policy is to cover all adverse weather conditions in the Town. Currently authority to close facilities is at the department level. It was suggested to include residents in the policy statement. Clarification was sought regarding the CAO's designate. Staff noted it is recommended that the policy be reviewed in 2022. Resolution # 2021-045 Moved By: Deputy Mayor Beres Seconded By: Councillor Luciani THAT the Inclement Weather Policy be adopted and that the CAO be given the authority to close certain facilities in the case of certain adverse weather conditions. Carried 14.3 Development and Communication Services 14.3.1 DCS 21-01 Community Improvement Plan Application - 38 Ridout St W Page 10 of 47 7 Cephas Panschow, Development Commissioner, was present to answer questions. Opportunity was provided for comments and questions from Council. Staff confirmed that the comment received from the Tillsonburg BIA was from the Executive Director and not the Board. It was asked what the intended use was of the original grant of $3,000. Staff confirmed the original intent of the first grant was to build a deck with a ramp. Resolution # 2021-046 Moved By: Councillor Gilvesy Seconded By: Councillor Rosehart THAT Council receives report DCS 21-01 Community Improvement Plan Application – 38 Ridout Street West as information. Carried 14.3.2 DSC 21-02 Animal Care and Control By-Law Geno Vanhaelewyn, Chief Building Official, was present to answer questions. Opportunity was provided for comments and questions from Council. Staff noted that the licence fees increase as of February 28. If an owner acquires a new pet after February 28 and before November 1, they will be required to pay a fixed amount equal to one-half of the annual registration fee as set out in the current Rates and Fees By-Law. November 1 is when sales begin for the upcoming year. Clarification was sought regarding the definition of a person residing in the Town temporarily. Staff noted that Owner's should licence their pets in the municipality of their primary residence. A By-Law Enforcement Officer can make the determination of whether the temporary clause is being abused and in which municipality the animal should be licenced. Page 11 of 47 8 Resolution # 2021-047 Moved By: Councillor Parker Seconded By: Councillor Esseltine THAT Council receives report DCS 21-02 Animal Care and Control By-Law for information; AND THAT a By-Law to regulate the licensing and control of animals in the Town of Tillsonburg be brought fo rward for Council’s consideration. Carried 14.3.3 DCS 21-03 Offers to Purchase - 29 Cedar Street Property Resolution # 2021-048 Moved By: Councillor Esseltine Seconded By: Councillor Luciani THAT Council receives report DCS 21-03 Offers to Purchase – 29 Cedar Street Property; AND THAT a By-Law be brought forward to authorize the Mayor and Clerk to enter into an agreement of purchase and sale with East Elgin Concrete Forming Limited for the property described as part of Lot 22, Plan 966, and more specifically described as Parts 2 and 3 on the draft reference plan; AND THAT a By-Law be brought forward to authorize the Mayor and Clerk to enter into an agreement of purchase and sale with Trevor and Lynn Mudford for the property described as part of Lot 22, Plan 966, and more specifically described as Part 1 on the draft reference plan. Carried 14.4 Finance 14.4.1 FIN 21-06 2020 Annual Investment Report Opportunity was provided for comments and questions from Council. Clarification was sought regarding the use of monies in trusts and reserves. Page 12 of 47 9 Resolution # 2021-049 Moved By: Councillor Rosehart Seconded By: Councillor Gilvesy THAT Council receives report FIN 21-06 2020 Annual Investment Report as information. Carried 14.5 Fire and Emergency Services 14.6 Operations 14.6.1 OPS 21-02 Airport Hangar Land Lease Taxiway G1 Lot 5 Leahy Councillor Gilvesy commended staff and the Airport Advisory Committee for their efforts to grow the airport. It was suggested that the airport will require an expansion in the future to meet growth. Resolution # 2021-050 Moved By: Deputy Mayor Beres Seconded By: Councillor Luciani THAT Council receives report OPS 21-02 Airport Hangar Land Lease Taxiway G1 Lot 5; AND THAT a By-law to execute the Hanger Land Lease Agreement for Taxiway G1 Lot 5 with Escalade Property Corp. be brought forward for Council consideration. Carried 14.7 Recreation, Culture & Park Services 14.7.1 RCP 21-02 New Cemetery Bylaw Opportunity was provided for comments and questions from Council. A question was asked about the installation and maintenance of memorial benches. Clarification was sought for item 10.16 which allows for the cemetery operator to remove at its sole discretion any marker, monument, or inscription which is not in keeping with the dignity Page 13 of 47 10 and decorum of the cemetery as determined by the Cemetery Operator. A question was asked about the planting of trees and if the proposed by-law addressed lessening maintenance requirements for staff. Staff noted the By-Law allows the Town to determine the placement of trees/plants in a complimentary manner within the cemetery and in which does not impact services. This By-Law has addressed lessening the maintenance requirements. It was suggested that flower beds should not be created if they can't be maintained in the future. Staff noted that the Town would reserve the right to remove anything in contradiction to the By-Law and that in discussions with families, staff use judgement and respect for families to implement this to the best of their ability. It was suggested that communication with cemetery users needs to be improved to ensure follow through on maintenance requirements. Resolution # 2021-051 Moved By: Councillor Luciani Seconded By: Councillor Esseltine THAT report RCP 21-02 New Cemetery By-Law, be received as information; AND THAT a By-Law to govern the operations of the Tillsonburg Cemetery, and to repeal By-Law 3640, be brought forward for Council’s consideration; AND THAT in accordance with the Funeral, Burial, and Cremation Services Act, 2002, the provisions of this By-Law shall come into force and take effect upon the date of approval of this By-Law by the Registrar of the Funeral, Burial and Cremation Services Act. Carried 14.7.2 RCP 21-03 John and Liz Lessif Lake Lisgar Water Quality Legacy Gift Agreement It was suggested that a plaque in recognition of the dona tion be installed with permission of the family. Page 14 of 47 11 Resolution # 2021-052 Moved By: Councillor Parker Seconded By: Councillor Luciani THAT report RCP 21-03 John & Liz Lessif – Lake Lisgar Water Quality Legacy Gift Agreement, be received as information; AND THAT Council acknowledge the generous gesture put forward by John & Liz Lessif to be utilized for the future care and improvement to Lake Lisgar within the Town of Tillsonburg; AND THAT Council enact a By-Law to establish “The John & Liz Lessif Lake Lisgar Water Quality Legacy Gift Agreement” as outlined within this report. Carried 15. New Business 16. Consideration of Committee Minutes 16.1 Committee Minutes Resolution # 2021-053 Moved By: Councillor Gilvesy Seconded By: Councillor Rosehart THAT Council receive the Economic Development Advisory Committee minutes dated January 12, 2021 and the Tillsonburg Airport Advisory Committee minutes dated November 19, 2020, as information. Carried 16.2 Long Point Region Conservation Authority Minutes Resolution # 2021-054 Moved By: Deputy Mayor Beres Seconded By: Councillor Luciani THAT Council receive the Long Point Region Conservation Authority minutes dated December 2, 2020, as information. Carried 17. Motions/Notice of Motions Page 15 of 47 12 18. Resolutions/Resolutions Resulting from Closed Session 19. By-Laws 19.1 By-Law 2021-010, to amend Zoning By-Law Number 3295, as amended (ZN 7-20-17) 19.2 By-Law 2021-011, to amend Zoning By-Law Number 3295, as amended (ZN 7-20-18) 19.3 By-Law 2021-012, to authorize an agreement with the Tillsonburg Fire Fighters Association 19.4 By-Law 2021-013, to regulate licensing and control of animals in the Town of Tillsonburg 19.5 By-Law 2021-014, to authorize an agreement of purchase and sale with East Elgin Concrete Forming Limited 19.6 By-Law 2021-015, to authorize an agreement of purchase and sale with Trevor and Lynn Mudford 19.7 By-Law 2021-016, to authorize a Hanger Land Lease Agreement with Escalade Property Corp. 19.8 A By-Law to govern the operations of the Tillsonburg Cemetery and to repeal By-Law 3640 19.9 By-Law 2021-017, to establish The John and Liz Lessif Lake Lisgar Water Quality Legacy Gift Agreement Resolution # 2021-055 Moved By: Councillor Rosehart Seconded By: Councillor Gilvesy THAT the By-Law to govern the operations of the Tillsonburg Cemetery and to repeal By-Law 3640, be considered separately. Carried Resolution # 2021-056 Moved By: Councillor Parker Seconded By: Councillor Luciani THAT By-Law 2021-010, to amend Zoning By-Law Number 3295, as amended (ZN 7-20-17); and Page 16 of 47 13 By-Law 2021-011, to amend Zoning By-Law Number 3295, as amended (ZN 7-20-18); and By-Law 2021-012, to authorize an agreement with the Tillsonburg Fire Fighters Association; and By-Law 2021-013, to regulate licensing and control of animals in the Town of Tillsonburg; and By-Law 2021-014, to authorize an agreement of purchase and sale with East Elgin Concrete Forming Limited; and By-Law 2021-015, to authorize an agreement of purchase and sale with Trevor and Lynn Mudford; and By-law 2021-016, to authorize a Hanger Land Lease Agreement with Escalade Property Corp.; and By-Law 2021-017, to establish The John and Liz Lessif Lake Lisgar Water Quality Legacy Gift Agreement, be read for a first, second, third and final reading and that the Mayor and the Clerk be and are hereby authorized to sign the same, and place the corporate seal thereunto. Carried Staff confirmed that the proposed Cemetery By-Law was first reviewed by the Parks, Beautification and Cemetery Advisory Committee at two meetings in 2020, as well as reviewed by the Bereavement Authority of Ontario prior to being brought forward. Notice of the proposed By-Law was advertised in the newspaper and posted online. The entire process took about three months to complete. Staff can make the Committee aware of proposed changes and notify Council if the Committee has any concerns. Resolution # 2021-057 Moved By: Councillor Parker Seconded By: Councillor Luciani THAT a By-Law to govern the operations of the Tillsonburg Cemetery and to repeal By-Law 3640, be read for a first and second reading and that the by-law be brought forward with proposed amendments regarding the placement of shrubs and ornaments around grave stones, and that options be provided to Council. Page 17 of 47 14 Carried 20. Confirm Proceedings By-law Resolution # 2021-058 Moved By: Councillor Esseltine Seconded By: Councillor Parker THAT By-Law 2021-009, to Confirm the Proceedings of the Council meeting held on January 25, 2021, be read for a first, second, third and final reading and that the Mayor and the Clerk be and are hereby authorized to sign the same, and place the corporate seal thereunto. Carried 21. Items of Public Interest Staff shared a reminder that hockey and ringette are currently prohibited by the Province and asked that residents please not conduct these prohibited activities at the J.L. Scott Mclean Outdoor Recreation Pad. 22. Adjournment Resolution # 2021-059 Moved By: Councillor Rosehart Seconded By: Councillor Gilvesy THAT the Council meeting of January 25, 2021 be adjourned at 8:17 p.m. Carried Page 18 of 47 Page 1 of 2 Subject: Economic Development Advisory Committee Recommendation Report Number: CAO 21-02 Author: Laura Pickersgill, Executive Assistant Meeting Type: Council Meeting Meeting Date: Monday, February 8, 2021 RECOMMENDATION THAT Council receives report CAO 21-02 Economic Development Advisory Committee Recommendation, as information; AND THAT Council endorses the recommendation from the Economic Development Advisory Committee to allow the committee to be included on the circulation of the following development applications to act as a review and commenting body: Downtown, Industrial, Commercial, Façade Grants, Subdivision Agreements, Road Construction (notices) and Community Improvement Plans. BACKGROUND Members of the Economic Development Advisory Committee requested to have more involvement with reviewing development applications submitted in the Town of Tillsonburg. Cephas Panschow, Development Commissioner and the Economic Development Advisory Committee Chair, Jesse Goossens met to develop a list of the types of development applications that would be beneficial for the Committee to be included in reviewing. The Economic Development Advisory Committee passed the following resolution at their December 8, 2020 meeting: Moved by: Cedric Tomico Seconded by: Kirby Heckford THAT the Economic Development Advisory Committee requests to Council that the committee be included on the circulation of the following development applications to act as a review and commenting body:  Downtown  Industrial  Commercial  Façade Grants  Subdivision agreements Page 19 of 47 CAO 21-02 Page 2 of 2  Road construction (notices)  Community Improvement Plans AND THAT staff create a process to allow for this without causing any delay in the process. The Committee feels that based on their unique membership of knowledgeable individuals on the Committee that they would be able to provide valuable recommendations and comments on these applications to assist Council with making the decision making process for these types of applications. Staff will need to develop a process on how this will work to ensure that by adding another commentary body that it will not delay or hinder any of these applications timelines. Financial Impact/Funding Source: None. COMMUNITY STRATEGIC PLAN (CSP) LINKAGE 1. Excellence in Local Government ☒ Demonstrate strong leadership in Town initiatives ☒ Streamline communication and effectively collaborate within local government ☒ Demonstrate accountability Page 20 of 47 South Central Ontario Region Economic Development Corporation (SCOR EDC) 4 Elm Street, Tillsonburg, ON N4G 0C4, P: 519-842-6333 www.scorregion.com | www.scorbusinessportal.com January 22nd, 2021 Mayor Stephen Molnar 204-200 Broadway Tillsonburg, Ontario N4G 5A7 Dear Mayor Molnar, On behalf of SCOR EDC and members of the Southwest Community Transit (SCT) network, we wish to welcome your community as a valuable member of this collaboration. In accordance with the Memorandum of Understanding we have jointly participated in; we are requesting an appointment of two staff persons to represent you in the network. We request at least one appointment for each of the committee tiers of the partnership. You can appoint an alternate if you wish as well. 1. An appointment to the SCT Executive Committee 2. An appointment to the SCT Technical Committee Your appointed representative will ensure that your communities have adequate representa- tion and reap the most value from the partnership. The position of Chair of the SCT network as laid out in the MOU is a member of the SCOR EDC Board of Directors. The SCOR EDC Board has appointed Alison Warwick, SCOR EDC Vice Chair, Middlesex County Councillor and Mayor of Thames Centre. Please submit your appointees to the SCOR Board of Directors through this email. If you have any questions please don’t hesitate to reach out. Kind regards, Robert Chambers SCOR EDC Chair Page 21 of 47 Page 1 of 2 Subject: Media Relations Policy Report Number: CLK 21-05 Author: Michelle Smibert, Town Clerk Meeting Type: Council Meeting Meeting Date: Monday, February 8, 2021 RECOMMENDATION That the Media Relations Policy as presented be approved. BACKGROUND Currently, there is no Media Relations Policy for the Town of Tillsonburg. Staff felt it would be beneficial to have a policy to outline roles and responsibilities as it relates to responding to the media and requests for information. DISCUSSION It is common for municipalities to have a media policy to clearly set out roles and responsibilities and authorized spokespersons. It is important to address a media inquiry as quickly as possible and it is hoped that this policy will help guide staff and members of Council on how best to respond. One of the outcomes of this policy is to ensure that internally, staff are informing key staff members and Members of Council on media activity and inte rview opportunities. Staff will be arranging training for members of Council and staff on this policy and how best to conduct interviews with the media outlets. CONSULTATION This policy has been reviewed by the Management Team members. Page 22 of 47 CLK 21-05 Page 2 of 2 FINANCIAL IMPACT/FUNDING SOURCE None. COMMUNITY STRATEGIC PLAN (CSP) LINKAGE 1. Excellence in Local Government ☒ Demonstrate strong leadership in Town initiatives ☐ Streamline communication and effectively collaborate within local government ☐ Demonstrate accountability 2. Economic Sustainability ☐ Support new and existing businesses and provide a variety of employment opportunities ☐ Provide diverse retail services in the downtown core ☐ Provide appropriate education and training opportunities in line with Tillsonburg’s economy 3. Demographic Balance ☐ Make Tillsonburg an attractive place to live for youth and young professionals ☐ Provide opportunities for families to thrive ☐ Support the aging population and an active senior citizenship 4. Culture and Community ☐ Promote Tillsonburg as a unique and welcoming community ☐ Provide a variety of leisure and cultural opportunities to suit all interests ☐ Improve mobility and promote environmentally sustainable living ATTACHMENTS Appendix A – Media Relations Policy Page 23 of 47 8-001 Page 1 of 6 MEDIA AND PUBLIC RELATIONS Policy 8 -001: Media Relations Policy Approval Date: February 8, 2021 Approval Authority: Council, Resolution #### Effective Date: Next Scheduled Review Year: Department: Office of the Clerk Last reviewed: February 8, 2021 Revision Date/s: Schedules: POLICY STATEMENT Inquiries from the news media are important to the Town of Tillsonburg and should be addressed as quickly and professionally as possible. Every call is an opportunity to convey information to residents and other stakeholders about the actions, programs and services of municipal government. Responses to media inquiries whether in person, via telephone, email or on-line should convey accurate and timely information. Media relations are part of a proactive communications program to inform and engage the community. PURPOSE The purpose of this policy is to ensure that the Town of Tillsonburg:  Maintains positive relations with the news media by providing timely and accurate information;  Makes available the most appropriate spokesperson based on accountability and responsibility;  Conducts media relations in a manner that is objective, understandable, open and transparent; Page 24 of 47 8-001 Page 2 of 6  Establishes protocols to manage communications to the media; and  Comments to media only through authorized staff. SCOPE Applies to both Council and Staff. DEFINITIONS None POLICY Roles and Responsibilities Communications Staff Communications staff coordinates media relations for the Corporation including:  identifying emerging issues likely to require media comment  developing media strategies in consultation with Council/Management  preparing support materials including media releases  monitoring media coverage to assess results  coordinating media training for all Town spokespeople  providing spokespersons, if required, during municipal emergencies as a means of communicating important public messages Unless otherwise noted, the Town’s authorized spokespeople are:  Mayor (or Deputy Mayor)  Chief Administrative Officer  Directors  Councillors  Fire Chief  Managers (if they are authors of a Council report) As a rule, anyone contacted by the media should advise Communications, the CAO and the Mayor of the contact as soon as possible. Authorized Spokespeople The following individuals are authorized to interact with local media as follows: Mayor In general, the Mayor is the chief spokesperson for the Town of Tillsonburg, representing Town Council and Town staff. The role of the Mayor is to provide high- Page 25 of 47 8-001 Page 3 of 6 level context and editorial commentary regarding an issue. The subject matter may include:  Summary of issue  Why a decision was made o Benefit(s) to the taxpayer o Information considered in making the decision o Why the issue is a priority at this time  How the decision links to a larger Council direction, objective or strategy In the Mayor’s absence, the Deputy Mayor or other designate will serve as spokesperson. During a municipal emergency, the Mayor (or designate) will also represent the Town’s Emergency Control Group,  Summary of situation  Actions taken to date  Next steps Chief Administrative Officer (CAO) The CAO speaks on behalf of the municipality regarding all administrative functions of the organization. Directors The role of senior staff is to provide factual or clarifying information to the media as it pertains to programs, services, activities, initiatives and within their business area. This subject matter may include:  Costs/Budget  Operational details (i.e. policies and procedures)  Technical details (i.e. equipment)  Public engagement process details (i.e. surveys, open houses, public meetings)  Implementation timelines Departments may also designate spokespeople to respond to media inquiries/make public statements, taking into consideration their areas of expertise and knowledge. Fire Chief Page 26 of 47 8-001 Page 4 of 6 The Fire Chief speaks to media regarding operational issues within Fire & Resue Services, including public safety messaging. In a municipal emergency, the Fire Chief may also represent the Town’s Emergency Control Group, in consultation with the Mayor and the Emergency Information Officer. Town Councillors Councillors may be called upon to clarify comments they have made during a Council meeting, or as a member of a Council advisory committee. Councillors should remind media that the comments represent their personal views and are not necessarily reflective of the formal position of the Town of Tillsonburg. Councillors should emphasize their respect for the decisions of Council. Managers Signatories of a staff report may provide clarification or background to the media on a report’s content. However, no comment other comment or opinions should be given . Communications Staff Communications staff may provide background information to media only, but no direct comment unless no other authorized spokesperson is available. In a munic ipal emergency the Communications Officer will have the role of Emergency Information Officer, as noted in the Town’s Emergency Management Plan. Non-Spokespersons Media may attempt to contact Town staff who are not designated and authorized as spokespersons. In the event of this situation, staff should:  Treat the reporter as a customer: be courteous and professional  Explain that he/she is not a spokesperson for the Town and respectfully decline the request for an interview or information, and  Ask for: o Journalist’s name and media outlet he/she represents o His/her contact number o His/her deadline o The topic of the interview Page 27 of 47 8-001 Page 5 of 6 o Suggest, in some cases, (technical or sensitive topics) the reporter forward questions in an email to Communications or the appropriate spokesperson o Advise that the request will be forwarded to the appropriate spokesperson and o Provide details of all media calls/contacts to their supervisor and/or Communications staff in a timely manner so the most appropriate spokesperson may respond to the request Town-Initiated Information Most proactive public and media content is initiated and implemented through th e Communications division. This includes print, broadcast and online advertising and posting, news releases and contact with reporters and editors for media coverage. Departments seeking publicity for services, programs, or events should contact Communications as early as possible in the process. It is not appropriate for departments to contact the media directly unless Communications staff have been advised. Sensitive or Controversial Issues In general, anyone contacted by regional or national media should assume the request is related to a sensitive or controversial issue and forward the request to Communications staff, who will determine a response plan in consultation with the Mayor and CAO. Litigation and Personnel Issues Generally, the business conducted by the Corporation of the Town of Tillsonburg is public. However, inquiries regarding litigation or pending litigation, and certain personnel-related issues, or the disposition of municipal property information are exceptions. Inquiries regarding non-public matters, referenced above, should be referred to the CAO. Crisis or Emergency Issues During a crisis or declared emergency, the procedure for working with the media is highlighted in the Town’s Emergency Response Plan. The plan designates the Page 28 of 47 8-001 Page 6 of 6 Communications Officer as the Emergency Information Officer who, along with the Clerk, will act as the main point of contact for the media. They will be further assisted by alternates and members of the Emergency Control Group who will prepare and disseminate emergency public information. Photo Requests/Consents Communications staff will facilitate the media’s requests for photographs and interviews by arranging opportunities with appropriate staff. Photos taken by staff, outside of media photo opportunities, for promotional purposes must have a Town of Tillsonburg photo consent form signed by those being photographed, if they include images of identifiable individuals. Media Representation at Council Meetings In accordance with the Municipal Act, Council meetings are open to all members of the public, except for “closed” meetings. Every effort should be made to encourage accurate news coverage of Council meetings and the decisions of Council. Copies of Council agendas are made public prior to all Council m eetings and meetings are regularly covered by print publications and Rogers TV. Page 29 of 47 Page 1 of 2 Subject: Council Meeting February 16, 2021 Report Number: 21-06 Author: Michelle Smibert, Town Clerk Meeting Type: Council Meeting Meeting Date: Monday, February 8, 2021 RECOMMENDATION THAT February 16, 2021 at 10:00 a.m. be scheduled as a Special Council Meeting to deal with the Community Strategic Plan. DISCUSSION The purpose of the meeting is to provide opportunity for Council to meet with Boulevard Strategy, the consultant selected by the Town to conduct the Community Strategic Plan update. The meeting is to be held electronically. CONSULTATION N/A FINANCIAL IMPACT/FUNDING SOURCE None. COMMUNITY STRATEGIC PLAN (CSP) LINKAGE 1. Excellence in Local Government ☒ Demonstrate strong leadership in Town initiatives ☒ Streamline communication and effectively collaborate within local government ☒ Demonstrate accountability 2. Economic Sustainability Page 30 of 47 CLK 21-06 Page 2 of 2 ☐ Support new and existing businesses and provide a variety of employment opportunities ☐ Provide diverse retail services in the downtown core ☐ Provide appropriate education and training opportunities in line with Tillsonburg’s economy 3. Demographic Balance ☐ Make Tillsonburg an attractive place to live for youth and young professionals ☐ Provide opportunities for families to thrive ☐ Support the aging population and an active senior citizenship 4. Culture and Community ☐ Promote Tillsonburg as a unique and welcoming community ☐ Provide a variety of leisure and cultural opportunities to suit all interests ☐ Improve mobility and promote environmentally sustainable living ATTACHMENTS None. Page 31 of 47 Page 1 of 13 Subject: 2020 Year End Report Report Number: RCP 21-04 Author: Christopher Baird, Director of Recreation, Culture & Parks Meeting Type: Council Meeting Meeting Date: Monday, February 8, 2021 RECOMMENDATION THAT Council receives Report RCP 21-04, 2020 Year End Report, for information. BACKGROUND The following are activity summaries provided from the Administration, Recreation Programs & Services, Culture & Heritage, Facilities, and Parks & Cemetery Divisions, for the fourth quarter of 2020 for Council’s information. DISCUSSION Staff are pleased to speak to any item or project should Council have any questions. CONSULTATION The following summaries have been prepared by the staff leads in each respective Division of the Recreation, Culture & Parks Department and reviewed by the Town’s CAO Mr. Pratt. FINANCIAL IMPACT/FUNDING SOURCE N/A Administration 2020 was a very challenging year for the Recreation, Culture & Parks Department. COVID aside, there were numerous staffing changes which required many of the staff compliment rise to the challenge until such time as these positions were recruited and filled. As we enter 2021, Council can be fully confident that the Department is well positioned for success. Page 32 of 47 RCP 21-04 Page 2 of 13 Some of the key accomplishments in the Administration Team included:  Development of a new 10-Year Capital Plan (2022-2031) for the Department which will provide greater sustainability, accountability and financial planning.  Re-initiated and completed numerous stalled Capital Projects  Meeting with all Advisory Boards, including Police Services and Station Arts  Completion and updating of Service Review Recommendations (Clarico Report)  Completion of New Cemetery Bylaw  Completion of new BIA Memorandum of Understanding  Development of new Playground Replacement RFP  RFP and RFT for the CSC Façade Replacement Project  Northcrest Subdivision Park and Trail interconnection  Completion and Approval of 2021 Operating & Capital Budgets  Completion of 2021 RCP Business Plan  Review and update of Special Events Policy  Updating of Evacuation Centre Plan  Completed numerous Grant Applications Recreation Administration The Business Services Team is responsible for administration, customer service and reception, marketing, program registrations and facilities bookings and rentals. Software Tillsonburg is moving away from Legend and implementing PerfectMind recreation software. The implementation process has started and the recreation department will be fully transitioned in June, 2021. Also, in January 2020, our Infocaster software was replaced with a new software program called Venurun, which displays arena, pool, dressing room, and meeting room assignments. The software has been working well and there were no issues with implementation. Program Guide/Registration The Program Guide has been available to residents online and is designed in-house by the Communications Team. Program offerings were greatly reduced due to COVID-19 restrictions and capacities were lowered to meet public health guidelines. The online guide has allowed for flexibility with the changing COVID-19 restrictions and is being well received by our Residents. Special Events The Toronto Maple Leafs Alumni game took place on February 15th, 2020. The event was successful and raised $12,462 for the F.A.R.E program. Grants A grant application for the Canada Summer Jobs program was submitted in January requesting funding for summer student positions. Tillsonburg was not initially successful in receiving the grant, however in October funding was received for student positions to offset wages for COVID-19 related cleaning and marshalling positions. Page 33 of 47 RCP 21-04 Page 3 of 13 An application for a Summer Camp Lead Hand and Inclusion Coordinator was submitted to the Ontario Summer Experience Position grant. This application addressed the need for a dedicated staff member that is focused on ensuring that staff and families have the support required for an inclusive camp program. The Town of Tillsonburg was successful in receiving this grant, however we were unable to use the funds as the summer camp program was cancelled due to COVID-19. Programs & Bookings Arena Tillsonburg Hockey Mom’s Tyke Tournament was hosted from January 11-12. Hockey moms hosted teams from Tavistock, Stoney Creek, Elmvale, New Hamburg, Simcoe, Belmont & Dorchester to name a few. Tillsonburg had 3 teams in this tournament. The Old Timers held a tournament from January 24 – February 2. 24 teams participated in the tournament. The Max Partlo Memorial took place from March 6-8. 14 teams participated in the tournament. The 2019/2020 season was halted by the COVID-19 pandemic and all rentals were cancelled. Ice rentals resumed in July. 2020 summer seasonal ice schedule was updated to follow all COVID-19 restrictions. The facility was however completely booked with restricted hours due to cleaning requirements. The 2020/21 season began on October 1 with a new schedule, allowing ice times to be offset ensuring that COVID-19/Public Health guidelines were followed. Tillsonburg Thunder’s season was cancelled, all other groups returned to the ice. Ball Diamonds Diamonds opened August 1 seeing Tillsonburg Men’s Slo-pitch take to the field for a shortened season. Two elite organizations rented the hardball diamonds to host their season. All leagues followed COVID-19 restrictions. Halls & Meeting Rooms All hall and meeting room rentals have been suspended since March 2020 due to the COVID-19 pandemic. The exception to this was the Canadian Blood Services blood donor clinics returned in August of 2020 and followed all COVID-19 protocols. This service was deemed essential by Southwestern Public Health. Aquatics Team The RCP Aquatics Team is responsible for swimming instruction, indoor pool lifeguards, waterpark lifeguards, aquafit programs, drowning prevention outreach programming and artistic swimming instruction. Page 34 of 47 RCP 21-04 Page 4 of 13 Lake Lisgar Waterpark Lake Lisgar Waterpark opened on July 11th, 2020. Part-Time staff were hired and trained on COVID-19 protocols prior to the opening and repairs were completed to ensure the pool was operational without the new slide in place. Swims were offered in 1 hour timeslots with half an hour in between each swim for cleaning and sanitizing. Change rooms were not available in order to minimize surface contact and to adhere to distancing requirements. Pool capacity was greatly reduced as per the public health restrictions in place during the summer months, however there were 3802 participants attending the waterpark over the shortened season. There were 5-day closures and 6 early closures due to inclement weather. The feedback from patrons was overwhelmingly positive for the availability of programming during such a challenging time. Indoor Pool The Indoor Pool re-opened to the public in September. In order to implement all the necessary COVID-19 protocols fall program offerings were greatly reduced. Although several programs were cancelled and the pool capacity was greatly reduced the following modified programs were offered for the fall:  Lane Swims  Adult Swims  Aqua Fit  Deep Water Jogging  Water Cycling  Swimming Lessons  Community Swims Staff Training All aquatics staff were certified in Airway Management. This course provides specific knowledge and training in the use of oxygen, suction devices, oral airways and masks/bag valve masks. Staff are now qualified to provide customers with a much higher level of care and can offer oxygen therapy in all emergencies. It also provides staff with an added layer of protection by reducing the close proximity required for ventilations in airway emergencies. Staff completed the training successfully and were very grateful for the additional qualification. Advanced Courses With pool closures across Ontario, the Lifesaving Society extended expiry dates of certifications to allow time for courses to be offered once pools reopened. Tillsonburg was one of the major training leaders in Oxford County and we were able to train 100 participants, which included candidates from Tillsonburg, Guelph, Burlington, Simcoe, Aylmer, St Thomas, London and Belmont. Without these courses, these Lifeguards would not have been able to work over the summer months. Fall Recreation Survey During the 4th Quarter, the Aquatics Department spearheaded a survey to review fall programming and services. 103 customers participated and the following are featured highlights:  92% of customers are satisfied with the performance of their instructor and 67% of those satisfied were extremely satisfied  99% are satisfied with their Program or Service and 61% are extremely satisfied. Page 35 of 47 RCP 21-04 Page 5 of 13  95% are satisfied with COVID protocols  100% stated they felt safe in our facility When asked what they felt is the greatest benefit of attending our recreational programs overwhelming responses included:  Socialization  Improved Mental Health  Staying Active  Improved mobility and pain reduction Comments and suggestions for improvement of our services and programs included:  Requests for additional classes  Numerous praises for our present programming and staff Programs Team The RCP Programs team includes the Programs Supervisor, the Recreation Programs Coordinator, the Active Living Coordinator as well as Part Time Health Club Attendants, Sports Facilitators and youth leaders. The Programs team is responsible for dry land fitness instruction, health club operations, Adult Co-Ed sports league programming, youth programs and summer programs. Youth Programs Youth Programs had a strong start in Q1 of 2020. Some courses, such as Cooking Classes, reached capacity quickly and warranted more time slots being created. Sports programs also ran with minimal cancellations, with only two programs being suspended. In response to school closures, early Q1 Alternative Childcare Camps were offered with 29 participants registered. PA Day Camps also saw an increase in registration with 10 each day. March Break Camp was poised for an increase in participation in 2020, with all days requiring additional capacity be opened up. 2019’s March Break Camp averaged 27.6 participants per day, whereas 2020 was on track for 34.2, hitting the maximum capacity. Unfortunately, due to COVID-19 all youth programs were cancelled, including March Break Camp and did not re-open until late August. Recreation Programs restarted on August 10th. A limited number of summer youth programs were offered. All programs offered took place outdoors in order to ensure physical distancing and registration was limited to 10 participants. Summer youth programs had 54 registrations Youth Programs had 83 participants register for fall programs. Dance and Gymnastics classes reached capacity in the younger age group, and there will be a second night of programming in 2021 due to the demand. TVDSB rentals remained on hold for the year due to COVID-19 causing sports programs to be cancelled from September-December. Using outdoor space for sports programs continued until weather no longer permitted and programs were reduced and adapted to work within the Auditorium. Page 36 of 47 RCP 21-04 Page 6 of 13 Youth programs are all running with half capacity to ensure physical distancing indoors. Programs are experiencing low registration except for dance and gymnastics. Advertising, COVID-19 restrictions and participant’s willingness to join a recreation program have all been obstacles. Adult Programs Volleyball Leagues The adult volleyball program was suspended for the fall due to the school rental being cancelled. Fitness Programs Although Fitness Classes outperformed expectations upon reopening in August, constant pivoting with changing restrictions remained a challenge. Reduction of class sizes (from 20 to 10 participants), managing flow of patrons into the facility while avoiding pinch-points, the requirement of using a microphone and maintaining physical distancing standards required constant vigilance and updating. Despite the restrictions in effect, attendance was up 37% compared to Q4 of 2019. The addition of 30-minute classes as well as more evening timeslots contributed to the increase. Health Club The Health Club reopening started off slowly and picked up steadily over time. Time slots quickly filled and required strict booking policies. The limited spaces in each Health Club time slot caused some frustration among members who were unable to book their preferred time slot – capacities were established with social distancing considerations in mind. Roughly, 20% of members reactivated, with the majority of members unwilling or disinterested in coming back amidst the pandemic. 110 memberships were reactivated with 2,885 visits to the Health Club. Personal training proved to be a popular service upon reopening. With a private studio in place the controlled environment was conducive to success with masks and physical distancing requirements. ADAPTING TO COVID-19 Throughout the pandemic, the Recreation Department was extremely flexible and constantly adapted to the changing environment. Staff are commended on their accomplishments by continuing to offer strong recreation programming to the community through the pandemic. Strong measures were implemented to protect the safety of the staff and community members. Fortunately, not a single COVID-19 case was linked to the Community Centre. With a significant number of people through the building per day for pool, health club, fitness, arena and youth programs this can be considered a resounding success. Page 37 of 47 RCP 21-04 Page 7 of 13 Key Indicators 2020 2019 % change Comment Programs: Advanced/Leadership - headcount 35 14 150% Increased program offerings due to not being able to offer leadership programs in the spring and summer. Programs: Aquatic registrations - headcount 166 648 -74% Programs at reduced capacity due to COVID-19 restrictions Programs: Public Swim attendance - headcount 1500 3814 -61% Programs at reduced capacity due to COVID-19 restrictions Programs: Memberships sold 108 546 -80% Members had the option to reactivate or continue Pay- per-use. There were 55 reactivations done and 1280 individuals with vouchers on an account. Programs: Health Club attendance - headcount 2233 5245 -57% HC capacity reduced due to COVID-19 restrictions Programs: Water Fitness attendance - headcount 2541 3126 -19% Programs at reduced capacity due to COVID-19 restrictions Programs: Land Fitness attendance - headcount 1233 899 37% Increased the number of fitness programs offered Programs: Indoor walking attendance - headcount n/a n/a n/a Program did not run in Q4 Programs: Public Skating attendance - headcount n/a n/a n/a Not offered in Q4 due to COVID restrictions Programs: Roller Skating attendance - headcount n/a n/a n/a Program did not run in 2020 Programs: Squash Courts - headcount n/a n/a n/a Squash courts closed for Q4 Programs: Waterpark attendance - headcount 0 0 0% Waterpark is seasonal – does not operate in Q4 Programs: Youth registrations - headcount 83 172 -52% Reduced capacity for youth programs due to COVID-19 restrictions Programs: Advertising revenue (guide,boards,fences) $0 $10,274 -100% No fence or guide advertising, moved all arena billing to September so no revenue in Q4 Programs: Rink bookings (ice) -hours 970.25 1744 -44% Arena capacity reduced due to COVID-19 restrictions Programs: Mini-pad bookings - hours 35.5 n/a n/a Mini pad was not tracked separately in 2019 Page 38 of 47 RCP 21-04 Page 8 of 13 Key Indicators 2020 2019 % change Comment Programs: Rink floor bookings (non-admin) n/a n/a n/a Arena floor not available for booking due to COVID-19 Programs: Tournaments (ice/pool/field) n/a n/a n/a Tournaments not permitted under COVID-19 restrictions Programs: Room rentals (non- admin) 3 211 -99% Room rentals not permitted due to COVID restrictions, with the exception of Blood Donor clinics Programs: Aquatic user fees collected $992 $1563.80 -37% Programs at reduced capacity due to COVID-19 Programs: Rental insurance program $2083 $2529 -18% Halls and meeting rooms have not been available to rent. There have been arena rentals that required insurance. FACILITIES TEAM Second half of 2020 was extremely challenging for Facilities, in large part due to the pandemic, exacerbated by staffing changes on management team when Ontario began to re-open. The vast majority of implementation of COVID procedures fell directly on the shoulders of Facilities Team. This included development of SOPs, procurement and installation of signage, sneeze guards, sanitizing products and equipment, followed by hands-on sanitizing of the Town workspaces. At the same time, under direction of Council, Facilities re-installed ice surfaces and developed SOPs to allow return of patrons to the Community Centre, which has the greatest risk for spreading of infection. Hard work and diligence of the team created a safe environment for employees and patrons alike. Some accomplishments of the year:  There was only one event, Drive-Thru RibFest, due to COVID shutdown.  Facilities staff were re-deployed to provide daily touchpoint sanitization at Town buildings in the first lockdown and again in the second wave.  All part-time Facilities staff were temporarily laid-off in the spring.  Both ice pads were removed in the spring due to COVID.  Sides were removed from the Outdoor Rink converting it to basketball court.  Water park was prepared for the season, including patching of a sizable hole in the pool wall left by removed slide.  TCC hallways, doors, meeting rooms and Lions Auditorium were painted and refreshed.  Facilities staff located, ordered, inventoried, and dispensed PPE for the corporation in the first lockdown.  Unused systems were shut down to reduce energy use during the pandemic.  Indoor pool was closed for the summer.  Repairs were made to the indoor pool steps and to the filtration piping.  Facilities staff painted two rooms at the Museum that had the plaster repaired. Page 39 of 47 RCP 21-04 Page 9 of 13  Staff sourced and installed sneeze barriers at the Community Centre Reception, Health Club, Water Park, Airport, Museum and Customer Service Centre.  Colin Campbell Community Rink had ice installed in early July and was open for summer rentals.  Part time Facilities staff returned to work in the summer.  Kinsmen Memorial Rink had ice installed in early September for rentals beginning October 1st.  Showers and hand dryers in all dressing rooms were disabled, per SWPH instructions.  Drains were installed in the Outdoor Rink floor to assist drainage.  Drinking fountain was installed at the Outdoor Rink.  New ice resurfacer was received and put in service.  Community Centre hallways, meeting rooms and dressing rooms had COVID procedures signs installed.  Domestic Hot Water Project Phase 1 (Pool side) was completed.  The indoor pool was inspected and re-opened for fall season.  The Drive-Thru RibFest event required assistance from Facilities staff with setup and electrical connections.  Newly created positions of Marshal and Sanitizer were filled at the beginning of 4th quarter.  Staff assisted Seniors Centre manager with re-opening preparations.  Lake Lisgar W ater Park was winterized and closed for the season.  Indoor ice operations adapted to frequently changing COVID restrictions throughout the fall season.  Outdoor rink was converted from basketball to skating for December, including ice installation.  COVID procedures were developed and posted at the Outdoor Rink.  Preventative maintenance projects and inspections of facilities are ongoing.  Facilities staff operated at reduced management levels. CULTURE & HERITAGE Programs and Exhibition The fourth quarter of 2020 was unlike any the museum has experienced in recent history and marked the end of a very difficult year for all museums in Ontario. The first floor of Annandale House was open for viewing during this last quarter and was decorated for the Christmas season by museum staff. Normally all three floors would be open and decorated by volunteers, but COVID safety protocols and restrictions would not allow this, so a scaled down approach of just the first floor decorated by staff was offered as a Christmas gift to the public. The museum’s staff decorated six rooms and both the grand and back staircases. This was a major undertaking, as this task had been completed by 24 volunteer decorators in 2019. Their efforts were greatly appreciated by those who toured during the season. Although the historic house was closed for the majority of the year due to both Government lockdown orders and recommended preservation guidelines from the Canadian Institute of Conservation, the museum still managed to fulfill the exhibition plan for 2020. This was accomplished with three exhibits installed in the Pratt Gallery and one created virtually. The virtually exhibit marked the museum’s first ever on-line exhibit and was very well received. Two of the three exhibits installed in the Pratt Gallery were in partnership with community groups, The Page 40 of 47 RCP 21-04 Page 10 of 13 Station House Quilters and Fibre Artists and Oxford Creative Connections Inc., while the third exhibit hosted in the fourth quarter was created by museum staff from the permanent collection. This last exhibit of 2020 looked at the history Christmas Ornaments through the decades from their beginnings in Germany in the early 1800’s to current day. The exhibition featured over 200 ornaments including a special 2020 pandemic themed ornament. All exhibits were well received by all who viewed them. Along with our first online exhibit the museum reached out to the community via social media as never before in 2020. Multiply posts on a daily a bases kept the museum connected to thousands of online visitors. The usual Christmas school program also went online with the assistance of the Communication Department, who filmed museum staff presenting the program, then edited and produced a polished version that was offered to area schools online for a fee. Each class that booked was also given an ornament making kit for each student that was created and packaged by museum staff. Fifty classes from seven different schools booked the museum’s online Christmas program. This resulted in 776 students viewing the program from the safely of their classrooms and in staff packaging 776 ornament kits. This was the first time online programming has been offered and with its’ success the museum plans to continue to create more programs in the coming year. Staff will be able to produce these videos with equipment secured through a Trillium grant, which was applied for in the fourth quarter. Notification of the grant will be made sometime in the first quarter of 2021. In person programming was also offered in the 4th quarter connected to the exhibit with 3 adult ornament making workshops, 2 child ornament making workshops and a special Christmas Tea and Tour program. Due to Covid-19 restrictions, numbers for each program were limited, but each offered program was booked to 100% capacity. Throughout the summer months, when the museum was open to the public, summer programing was offered on the lawn in the form of a summer day camp for children. The museum also hosted two Halloween parties for children in the fall. Grants The museum successfully applied for and received the Federal Emergency Relief grant for Museums from the Federal government in the third quarter of 2020. The museum received slightly over 52,000 in funding. Staff have applied to the Trillium Foundation’s Resilient Communities Fund for $18,000 to purchase equipment that will allow staff to create online and live streaming video programing for the museum. The deadline for the grant was in early December with announcements regarding the awarding of funds to be made in 2021. Collection The Collection database project that has been ongoing for several years saw significate progress in 2020, as staff was able to work on data entry from home during the mandatory closures of museums. This project’s goal is to create a computer database from the 20,000+ paper records related to the cataloguing of the museum’s permanent collection. Hundreds of records have been added to the database during 2020, which marks a very positive accomplishment for this difficult year. Attendance The fourth quarter of 2020 saw a slight increase in paid visitation over the third quarter of 2020 but fell far short of a typical fourth quarter. Although the museum was open by appointment, public health guidelines limited the number of visitors allowed per appointment and further Page 41 of 47 RCP 21-04 Page 11 of 13 restricted those appointments to individuals within the same social bubble. This meant that although 6 people could book per appointment time, the museum could not book 6 people from different social groups into the same time slot. This resulted in many of the available appointments having only 2 visitors. The overall year-end attendance figure of 1,865 is the lowest year-end attendance the museum has experienced since 1975 but was expected due to the Covid-19 Pandemic. Although low, it should be noted that most museums and cultural institutions in the Province experienced as low or lower numbers in comparison to a typical year. 2019 2020 Q1 Q2 Q3 Q4 YTD Q1 Q2 Q3 Q4 YTD Admissions 174 335 610 441 1560 122 5 122 194 443 Programs 0 106 23 363 492 50 - 121 43 214 Events 357 1131 2873 338 4699 318 - - - 318 Tourism & Historical Information Services 221 379 365 267 1232 186 - 95 61 342 Members & Volunteers 488 510 462 575 2035 320 - 64 56 440 Room Rental Visitors 250 241 199 193 883 108 - - - 108 QUARTERLY TOTAL 1490 2702 4532 2177 10,901 1104 5 402 354 1865 PARKS AND CEMETERY The Parks and Cemetery Department was affected by the global pandemic along with all departments. As we reflect on the past year, staff adapted and responded to the situation effectively well. Below are a list of accomplishment and events of significance:  Parks and Cemetery Dept. continued its commitment to keeping Elliot Fairbairn, Annandale House and Station Arts snow and ice free during the winter months.  The toboggan hill once again served as a winter activity f or the town residents to enjoy.  Experienced little to no vandalism this year.  Spring 2020 saw the redeployment of 6 TCC employees join the P&C team in lockdown due to COVID. They served the department with enthusiasm and excellent work ethic. With the extra labor, the P&C Team was able to tackle more tasks as well as tend to areas typically secondary in priority. It was a pleasure having them on the team this spring.  Installed over 75 COVID closure and awareness signs throughout town properties.  A redesign of the section marker gardens took place within the cemetery.  Town site gardens were maintained but not planted in 2020 due to the uncertainty of staffing.  An RFP was tendered and awarded for the new playground at Glendale Park set to be installed in the spring of 2021. Page 42 of 47 RCP 21-04 Page 12 of 13  The bylaws for the Tillsonburg Cemetery were reviewed and updated, to be presented to Council in early 2021.  Expansion of the new 5c-North section of the Cemetery was mapped out and entered into the Stone Orchard software.  A new columbarium was installed in June, offering 96 new niches for sale.  A Cemetery information board was implemented the Cemetery Office which now offers important information for Visitors.  Over 20 trees and shrubs installed at the Dog Park to provide shade and shelter for Patrons and their pets.  Added over 50 yards of mulch to the Dog Park.  Worked with ball user groups to upgrade our Hardball #2 diamond.  Completion of the OPP Station gardens were redesigned.  Cleanup and reorganization of P&C shop yard to better utilize space was completed.  Worked with LPRCA and Mr. Paul DeCloet to continue the naturalization of our trail systems.  Throughout the season, continued re-mulching and weeding of every memorial tree in our town parks and trails.  Installed 5 multi-generational swings to promote play within Tillsonburg park areas.  Decoration Day was cancelled in July.  The Bereavement Authority of Ontario (BAO) implemented requirement that cemeteries must be available for burials 7 days a week due to the COVID pandemic.  June saw the hiring of a new Parks and Cemetery Supervisor.  In July new Parks and Cemetery Operator 2 was hired.  In August new Parks and Cemetery Operator 1 was hired.  The Parks and Cemetery Department continued its commitment to safe forestry practices making the trails, parks, private and public properties safe for users and residents.  Most staff training for 2020 was suspended.  During the summer staff implemented modernization of cemetery “Right Certificate” documents which included a restructure, stationery upgrade and current Town of Tillsonburg branding.  MESH was implemented into the Parks and Cemetery system.  Safety took center stage with implementation of new safety signage, new eye wash station, MSDS upgrade as well as upgrade of the shop safety board.  Streamlined garbage collection with the implementation of a garbage collection schedule.  Summer hanging pot campaign was cancelled by decision of the Council.  Winter wreath sales saw an 85% increase with a marketing campaign in local newspaper and social media.  Soil analysis was performed on all ball diamonds to implement a focused fertilization regimen going forward.  Memorial bench sales followed the trend of 2019 and 4 benches were sold and installed.  Memorial Tree sales increased by 33%. Page 43 of 47 RCP 21-04 Page 13 of 13 COMMUNITY STRATEGIC PLAN (CSP) LINKAGE: 1. Excellence in Local Government ☒ Demonstrate strong leadership in Town initiatives ☒ Streamline communication and effectively collaborate within local government ☒ Demonstrate accountability 2. Economic Sustainability ☐ Support new and existing businesses and provide a variety of employment opportunities ☐ Provide diverse retail services in the downtown core ☐ Provide appropriate education and training opportunities in line with Tillsonburg’s economy 3. Demographic Balance ☒ Make Tillsonburg an attractive place to live for youth and young professionals ☐ Provide opportunities for families to thrive ☒ Support the aging population and an active senior citizenship 4. Culture and Community ☒ Promote Tillsonburg as a unique and welcoming community ☒ Provide a variety of leisure and cultural opportunities to suit all interests ☐ Improve mobility and promote environmentally sustainable living ATTACHMENTS None. Page 44 of 47 THE CORPORATION OF THE TOWN OF TILLSON BURG BY-LAW 2021 -___ A BY-LAW to appoint a Treasurer and to repeal By-Law 2020-079. WHEREAS section 286 (1) of the Municipal Act, 2001, S.O. C 25 provides that a municipality shall appoint a treasurer who is responsible for handling all of the financial affairs of the municipality on behalf of and in the manner directed by the council of the municipality; AND WHEREAS The Council of the Corporation of the Town of Tillsonburg deems it is necessary and expedient to appoint a Treasurer for the Corporation of the Town of Tillsonburg; BE IT THEREFORE ENACTED by the Council of the Corporation of the Town of Tillsonburg as follows: 1. THAT Sheena Pawliwec is hereby appointed as Treasurer for The Corporation of the Town of Tillsonburg; 2. THAT this By-Law is passed pursuant to the Section 286 of the Municipal Act, 2001 S.O. 2001, Chapter 25.; 3. THAT By-Law 2020-079 is hereby repealed. 4. THAT this By-Law shall come into full force and effect upon passing. READ A FIRST AND SECOND TIME THIS 8th day of FEBRUARY, 2020. READ A THIRD AND FINAL TIME AND PASSED THIS 8th day of FEBRUARY, 2020. ___________________________ MAYOR – Stephen Molnar _____________________________ TOWN CLERK – Michelle Smibert Page 45 of 47 THE CORPORATION OF THE TOWN OF TILLSON BURG BY-LAW 2021 -___ A BY-LAW to appoint a Deputy Treasurer. WHEREAS section 286 (1) of the Municipal Act, 2001, S.O. C 25 provides that a municipality shall appoint a treasurer who is responsible for handling all of the financial affairs of the municipality on behalf of and in the manner directed by the council of the municipality; AND WHEREAS section 286 (2) of the Municipal Act, 2001, S.O. C 25 provides that a municipality shall appoint a deputy treasurer who sh all have all the powers and duties of the treasurer; AND WHEREAS The Council of the Corporation of the Town of Tillsonburg deems it is necessary and expedient to appoint a Deputy Treasurer for the Corporation of the Town of Tillsonburg; BE IT THEREFORE ENACTED by the Council of the Corporation of the Town of Tillsonburg as follows: 1. THAT Cheyne Sarafinchin is hereby appointed as Deputy Treasurer for The Corporation of the Town of Tillsonburg; 2. THAT this By-Law is passed pursuant to the Section 286 of the Municipal Act, 2001 S.O. 2001, Chapter 25.; 3. THAT this By-Law shall come into full force and effect upon passing. READ A FIRST AND SECOND TIME THIS 8th day of FEBRUARY, 2020. READ A THIRD AND FINAL TIME AND PASSED THIS 8th day of FEBRUARY, 2020. ___________________________ MAYOR – Stephen Molnar _____________________________ TOWN CLERK – Michelle Smibert Page 46 of 47 THE CORPORATION OF THE TOWN OF TILLSONBURG BY-LAW 2021-018 A BY-LAW to confirm the proceedings of Council at its meeting held on the 8th day of February, 2021. WHEREAS Section 5 (1) of the Municipal Act, 2001, as amended, provides that the powers of a municipal corporation shall be exercised by its council; AND WHEREAS Section 5 (3) of the Municipal Act, 2001, as amended, provides that municipal powers shall be exercised by by-law; AND WHEREAS it is deemed expedient that the proceedings of the Council of the Town of Tillsonburg at this meeting be confirmed and adopted by by-law; BE IT THEREFORE ENACTED by the Council of the Corporation of the Town of Tillsonburg as follows: 1. All actions of the Council of The Corporation of the Town of Tillsonburg at its meeting held on February 8, 2021, with respect to every report, motion, by-law, or other action passed and taken by the Council, including the exercise of natural person powers, are hereby adopted, ratified and confirmed as if all such proceedings were expressly embodied in this or a separate by-law. 2. The Mayor and Clerk are authorized and directed to do all the things necessary to give effect to the action of the Council of The Corporation of the Town of Tillsonburg referred to in the preceding section. 3. The Mayor and the Clerk are authorized and directed to execute all documents necessary in that behalf and to affix thereto the seal of The Corporation of the Town of Tillsonburg. 4. This by-law shall come into full force and effect on the day of passing. READ A FIRST AND SECOND TIME THIS 8th DAY OF FEBRUARY, 2021. READ A THIRD AND FINAL TIME AND PASSED THIS 8th DAY OF FEBRUARY, 2021. ________________________________ MAYOR – Stephen Molnar _______________________________ TOWN CLERK – Michelle Smibert Page 47 of 47