201006 AAC AGDThe Corporation of the Town of Tillsonburg
Accessibility Advisory Committee
October 6, 2020
2:00 p.m.
Electronic Meeting
AGENDA
1.Call to Order
2.Adoption of Agenda
Proposed Resolution #1
Moved by:
Seconded by:
THAT the Agenda as prepared for the Accessibility Advisory Committee meeting of
October 6, 2020, be adopted.
3.Minutes of the Previous Meeting (Attached)
4.Disclosures of Pecuniary Interest and the General Nature Thereof
5.Presentations/Delegations
5.1. Tillsonburg Transit Advisory Committee Update – Sherry Hamilton
6.General Business & Reports
6.1. Multi-Year Accessibility Plan Review
6.2. Crossover by Southridge School (Cindy Allen)
6.3. Town Facilities Review Update (Attached)
7.Next Meeting
8.Adjournment
Proposed Resolution #2
Moved by:
Seconded by:
THAT the October 6, 2020, Accessibility Advisory Committee meeting be adjourned
at _____ p.m.
The Corporation of the Town of Tillsonburg
Accessibility Advisory Committee
March 10, 2020
2:00 p.m.
Market Room, Corporate Office
MINUTES
Present:
Cindy Allen, Mark Dickson, Jeff Huber, Councillor Pete Luciani, Margaret McCrimmon
and Peter Staley.
Absent with Regrets:
Mike Cerna, Erin Getty and Michael Kadey.
Also Present:
Amelia Jaggard, Deputy Clerk
Emily Xuereb, Deputy Chief Building Official
Carrie De Buis, Co-op Student
1. Call to Order
The meeting was called to order at 2:00 p.m.
2. Adoption of Agenda
Private building concern to be added as item 5.5.
Review of local news articles to be added as item 5.6.
Next meetings plans to be discussed under item 6.
Resolution #1
Moved by: Margaret McCrimmon
Seconded by: Jeff Huber
THAT the Agenda as amended for the Accessibility Advisory Committee meeting of
March 10, 2020, be adopted.
Carried.
3. Minutes of the Previous Meeting
4. Disclosures of Pecuniary Interest and the General Nature Thereof
There were no disclosures of pecuniary interest declared.
5. General Business & Reports
5.1. Information on Renovations and Accessibility Upgrades (Deputy Chief Building
Official)
The Deputy Chief Building Official circulated a handout which included
information on barrier-free requirements related to renovations and provided a
brief presentation on those requirements.
Opportunity was provided for comments and questions from members.
Staff provided clarification on when power automated doors are required to be
installed.
5.2. Committee Chairs/Vice Chairs and Staff Liaison Meeting Update
Staff to send the link to the online Advisory Committee feedback survey.
Survey results to be provided as information at an upcoming meeting.
5.3. Town Facilities Review Update
Staff circulated copies of feedback on Town facilities completed and submitted
by Committee member C. Allen.
Committee members C. Allen, J. Huber and M. Dickson provided an overview of
the facilities that have been reviewed.
Staff to share the information with the relevant department for information and
action where possible.
Staff noted that BrowseAloud is an assistive technology software that adds text-
to-speech functionality to websites. The Town of Tillonsburg website is
compatible with the BrowseAloud technology which makes the content more
accessible.
Staff to inquire about headphone availability for Kiosks at Community Centre.
5.4. 2020 Joint Accessibility Advisory Committee – Agenda item ideas
Proposed items for the agenda should be sent to Amelia.
5.5. Private building concern
M. Dickson noted concern and sought guidance for residents at a multi-level
private property in Town which is scheduled to have no elevator access for a
period of six weeks.
5.6. Review of local news articles
C. Allen shared local news articles with the committee. Link to online stories to
be shared with members.
6. Next Meeting
Tuesday, June 9, 2020 at 2:00 p.m. at the Corporate Office in Market Room (Suite
203), 200 Broadway, Tillsonburg, ON.
7. Adjournment
Resolution #2
Moved by: Mark Dickson
Seconded by: Peter Staley
THAT the March 10, 2020 Accessibility Advisory Committee meeting be adjourned
at 3:25 p.m.
Carried.
Tillsonburg Community Centre
Comments/Suggestion Department Comments
Accessible men’s and
women’s washrooms by
the rink do not have
automatic doors.
RCP This is not required by
Code as there is already
an accessible washroom
on this level (by Lion’s
Aud)
There is a need for more
automatic doors. The
entrance doors to the rink
area are manual.
RCP The entrances that are
accessible have
accessibility operators or
automatic doors. The
other entrances that are
not accessible (due to a
step) would not be
candidates for accessible
openers or automatic
doors.
Large power scooters have
difficulty fitting in the
elevator.
RCP The opening of the
elevator doors met the
minimum standards at the
time they were installed.
Code states that even
though the opening does
not meet today’s minimum
standards, it is acceptable
until such time as a
significant renovation is
undertaken. In that
instance, the elevator door
opening would need to be
compliant with today’s
minimum standards.
The main customer service
desk does not have a low
accessible counter.
RCP There is an accessible
counter, this is now
opened each morning to
provide accessible
customer service
Check accessibility of
evacuation plans, only
found in lower lever by
rinks/gym.
RCP Evacuation plans are
located on all levels.
Both Kiosks were not
functioning properly. Many
of the functions produced
an error code and could not
use as intended.
RCP This is something we can
request IT to have a look
at.
Family change rooms are a
barrier to families. Access
to change rooms is
problematic for people with
strollers and mobility
devices because of manual
doors. It is suggested to
remove the doors as there
are barrier walls to improve
accessibility.
RCP This has been addressed
in the infrastructure Grant
submission, status is
pending.
Concern with the distance
between the outside
automatic door opener and
actually door.
RCP Facility staff will review.
It is suggested to include
an accessible seating area
in the rink viewing area.
RCP This will be taken under
consideration for when the
area is updated.
Privacy change area with
curtain would not
accommodate an individual
in a wheelchair.
RCP This has been addressed
in the infrastructure Grant
submission, status is
pending.
There is a need to have the
ability to make fonts larger
on documents such as user
contracts to assist
customers.
RCP Customer Service staff is
looking into this to
determine if Legend
Software can produce
reports with larger fonts.
Tillsonburg Customer Service Centre
Comments/Suggestion Department Comments
Hand sanitizer is too high
for individuals in
wheelchairs.
Bottle placed on
accessible customer
service desk.
Suggested that the
accessible customer
service desk be adjustable
to accommodate a variety
of mobility devices.
Tillsonburg Corporate Office
Comments/Suggestion Department Comments
The Corporate Office sign
next to the elevator
appears too high and has
no colour contrast.
Hand sanitizer in Corporate
Office is high.
Bottle placed on the coffee
table.
It is suggested that the
online accessibility
complaint form should have
a contact number or TTY
option available on same
line.
Office of the Clerk Free TTY service provided
by Bell.
Tillsonburg Museum
Comments/Suggestion Department Comments
Elevator only goes to
second floor.
Museum
The customer service desk
does not have a low
accessible counter.
Museum
It was suggested to include
audio recorded tours.
Museum
Tillsonburg Cemetery
Comments/Suggestion Department Comments
No automatic door at
entrance.
RCP If an extensive renovation
was done on this building
an automatic door would
be required to be installed.
Tillsonburg Regional Airport
Comments/Suggestion Department Comments
No automatic door at patio
entrance.
Operations
No automatic door for
washrooms.
Operations
Some areas of sidewalks in
need of repair.
Operations
Ramp to patio has a raised
lip which requires mobility
devices to lift over.
Operations
Mobility device unable to
access picnic table area.
Operations
Airport Committee
meetings are being held in
the basement which is not
accessible.
Office of the Clerk Committee meetings could
be relocated if needed.
Menu could be difficult to
read (letter size, colour).
Are hand held menus
available?
SkyWay Café Tillsonburg
Tillsonburg Transit
Comments/Suggestion Department Comments
Suggested grab bars
should be added to the
T:GO bus to assist riders
getting out of their seat.
Transit Coordinator Majority of issues to be
addressed through new
service contract in July
2020 and a different style
of bus.
T:GO bus does not have
route signage.
Transit Coordinator
On days when the sun is
not out the bus can be
dark.
Transit Coordinator
Some elderly people have
trouble with the steps at the
side of the bus. Driver
mentioned that she has a
few people she will use the
ramp for as she has offered
it to them and they now
request it.
Transit Coordinator
Seating for disabilities at
rear of the bus can be
difficult to see when the
bus has passengers.
Transit Coordinator
There is no curb cut at the
Mall stop.
Transit Coordinator
Loading on ramp is difficult
if an individual is heavy. A
lift ramp would be better.
Transit Coordinator
Fire Hall
Comments/Suggestion Department Comments
No accessible entry to
upstairs or downstairs.
Entry door has raised lip
which mobility devices
would need to lift over.