171002 Transit Pilot Committee MINCommunity Transportation Pilot Program Steering Committee (Tillsonburg)
Meeting Notes
October 2, 2017
Minutes Taker: Deb Clarke Time: 10:00 -10:50am
PRESENT: Cathy Hudson, Chief Executive Officer, Community Living
Tillsonburg; Carolijn Verbakel, Social Planning .Council
Oxford, John Preston, Community Transportation Coordinator, Geoff
Reekie, Executive Director MulticService Centre; David Calder, CAO,
Town of Tillsonburg; John Verbakel.
REGRETS: Brian Stephenson, Councilor, Town of Tillsonburg
We.lcome: John Verbakel
Review and adoption of minutes from previous meeting and business arising:
• The minutes of September 11, 2017 were reviewed, rioted a change and adopted.
Ridership and budget report: -John Preston
• John reviewed and explained the ridership and budget report to the committee.
• Summary:
• The numbers have decreased since August (seniors and general public).
• Another company in town are closing their doors which effects T:GO's ridership.
• We were unable to service 19 ride request as T:GO does not meet their needs.
• The wait time in the Lisgar area have slightly increased.
· • We are still receiving request for out of town rides and weekend rides.
• 50 rides per day is our capacity in order to be on time and provide service.
• John P had a booth at Celebrate Tillsonburg and spoke to several people. A lot of people
seem to be aware of T:GO and were given information to pass on to family and friends.
• Financial:
• There is no financial reports as Art was away.
• Goeff advised John P. that we are required to do up a mid-term report to submit to United Way
by September 27, 2017.
Discussion: Pros and Cons of contracting out bus service
• There were more advantages than disadvantages to contracting out the bus service.
• We would be able to branch out by providing out of town rides.
• · We want it to be a community program, not a business.
• This would be a good time to start trying an out of town service for contracting by using the
T:GO model. We could take schedule one day a week to take clients to their out of
• town appointments. •
• An agency would have to take the CVOR exam and log the rides and report to the Ministry of
Transportation.
Page 1 of2
Preparation for presentation to Council as prelude to municipal budget planning.
• The committee will be asking the town to continue to support T:GO with the $22,000.00
funding.
• Geoff suggested that John P. research transportation case studies and get in touch with some
of these agencies to get a template to use for a business plan.
• Geoff forward a link for Accelerating Rural Transportation Solutions on to the committee
http://www. ru ra lo nta rio institute.ca/file .aspx ?id-3a 7 e l00a-e b34-4656-9 Sef-9890c2 a a 20d 6
• The committee will need to present a business case to the town and ask what to do next.
• David advised that the town have taken on CVOR's in the past and could be a possibility to do
this for T:GO as well.
Other business
• John and Carolijn Verbakel will both be away the last two weeks in October.
· Next meeting: Monday, November 13, 2017 (10:00 -11 :30am).
Adjournment
Page 2 of 2
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Ridership Stats \•:(;?;£1rtti~fti ·•>qai:,}z;1
Identified Riders and A~encies 262 281 290 341
Total Rides
Increase/Decrease -%.
6872 705 831 868 650 744 705 8281 5331
22% -32% 18% 4% -25% ,, 14% -5% 17%
Total Riders 862 104 94 98 94 87 88 108 673
Total Subscription Passenll_ers: 269 25 26 24 22 21 24 23 165
Average baili Ridersni~\:c, ' ·. :tJ t f''ti ;j;[;Jfij '~itt!l~i~ir~ tfrJ[ii.ili~ft,_ -t:i;ijO~}i,j .... ~ '' bct'17
Daily Rides Performed (Monthly Average) 39 38 40 31 32 35 38
Low/High 31/50 27/49 21/47 25/46 25/42 26/55
Unable to Serve 13 ' 12 10 17 19 19 28
Schedule does not match need
Route does not match need
Wait time too· long
Reasons Cited -October Out-of-town request
Bus out-of-service
Immediate request
Out-of Hours request -too early in the morning
Weekend Request
Issues: Bus out-of-service for 4 hours -brakes
' I I Daily Rides Performed (Monthly Average) Ridership Statistics -Overall '
1000 ;
:: I
39 40 868 I I ' 38 38 900 '
__ ._
j ---~identified ~ ""~~ I ' 3~ ' ' -Riders and 800 ' i 7A, .35 -~~ ! I V..:--1' l'-650 ,.,1/: Agencies
700 i i,30 ' ......... I ' 600 I ' :25 I I -Total Rides -
500 : ' ;20 I
'-• 400 '
271 ! 281 290 av, ---I i !15 300 '
:10 : ' I 200 ' ~Total I •v~ 94 98 94 87 88 ivo
Riders 5 I 100 . '
I ! I ------I 0 ;
' 0 ' '
Apr-17 May-17 Jun-17 Jul-17 Aug-17 Sep-17 Oct-17 Apr,17 May-17 Jun-17 Jul-17 Aug-17 Sep-17 Oct-17
Puri;iose -Total Riders: Mar 016 -Mar 017 Apr-17 May-17 Jun-17 Jul-17 Aug-17 Sep-17 Oct-17 Total
Work ,· ' 264 28 30
'' 31 23 26 30 32 200 ' '
Community Day Programs 91 9 6 9 15 7 10 12 68
Medical '
' 137 23 23 20 16 23 17 34 .156
Retail Services 313 40 45: · 38 · 50 40 -36 50 · 299
Equcation/Tra.ini.ng ( 43, 3 3 3 3 ' ,2, 3 3 ', 20
Social Services 34 5 3 2 9 7 4 6 36
Cornl)'lunity Service Piogra,rns · .. 14 0 3 , l .1 "•1· _' 2 .o . P-' 13 '
Students 33 4 3 8 0 ' 0 4 4 23
sch9o!Age, kc8 . ';, '' ·,
,3 5 '0, 2· -··o--··.' 0--~ " 0 .·· 0 7 ' .. , ,·, • I
Day Care 14 1 ' 3 2 l 1 1 3 12
Spec;a!Olympics ' '' ,, ,. 26 ,•,·.--.Q-.:"." 0 ' 0 · .. ' o.·-• 0 0 0 1.-.·' 0 .· ' ·,
Volunteer 22 0 0 1 0 0 0 0 1
Child Care 2 1 1 2 3 3 1 13
Othe'r · ·· _ '_:, ' •. ·.· 110 13 10' r 10 'i3 ' 21 ·. 3. 8 78 •,· '
Multi,Purpose Use• 93 20 24 19 21 23 20 127
• Individuals who have used T:GO for more than one purpose
Puri;iose -Total Trii;i Count Mar 016 -Mar 017 Apr-17 May-17 .Jun:17 Jul-17 Aug-17 Sep-17 Oct-17 Total
work ;, ;
' ·, · 3211 326 459 464-,. 299 422 378 415 2763. ' '
' Community Day Programs ' 331 32 24 33 83 60 32 ' 52 316
JV!edical .· '
' 458 38 58 88 30 56 35 ·. ,_'·. 6,4'· ·:_ 369.
Retail Services ' 1165 162 148 120 139 128 . 126 118 94i
Ed ui:a.ifo n/T:raJ n i ng 323 . 14 19 .15 i!l .. · 9 ' . 27 13 116
Socia) Services ' 52 6 5 3 17 12 6 9 58
C<imrni.Jnity Service Programs .· ' . 25 d 4 ' 2 2 ,· ''
2 0 8 ,. 18 .·
Student 304 65 70 61 0 0 75 81 352
School Age' K-8 72 . 25 0 2 0 . 0, -: 0 ' 0 27
Day Care ' 137 17 25 . 18 16 15 2 19 112
Special Olympics 111 0 ' 0 0 0 0 0 ., 0 0
· Volunteer 90 0 0 2 0 0 0 0 2
Child Care 9 4· 18 13 9 21 14 88'
Other•• ·, 298 21 15. 46 20 31 3 10 . 146 '
'
' '
••• Includes Personal and Unstated Reasons for travel
60
50
40
30
20
10
0
500
450
400
350
300
250
200
150
100
50
0
. Trip Purpose -Riders
• •:,_.:;;;._~..Pl,-=•=="'w;"n -~-•-,_ -• ••-·• -•-•
I ··'"·
•·••·••··~1···--.... ~~·~--· -~ "'~·,•-,,___-...._~~·
~~=--"'=~so.:~r-·d,-. -=--
·-·--?' 7°?°~
····~ •. / ..
I
Apr-17 May-17 Jun-17 Jul-17 Aug-17 Oct-17
Trip Purpose -Rides Performed
Apr-17 May-17 Jun-17 Jul-17 Aug-17 5ep-17 Oct-17
-community
Day Programs
""=Retail
Services.
-=Work
-community
Day
Pr_ograms
Medical
==~-Retail
Services
"--'"'--'=-'Other**
Rider Demographics .
Apr-17
Women 64
Men 25
Seniors 35
Youth 11
Students 4
Agency Clients 13
Non-Identified 40
Flag-Downs 3
Percentage Breakdown Apr-17
Women 72%
Men 28%
Seniors 34%
Youth 11%
Students 4%
Agency Clients 13%.
Non'ldentified 39%
May-17 Jun-17 Jul-17
58 58 54
30 29 17
35 35 32
10 13 6
4 7 0
11 12 9
45 41 24
14 7 3
May-17 Jun-17 Jul-17
66% 67% 76%
34% 33% 24%
33% 32% 45%
10% 12% 8%
4% 6% 0%
10% 11% 13%
43% 38% 34%
Overall Ridership !Base
l;J Seniors
s. Youth
11'1 Students
m Agency
Clients
::,i Non-
Identified
0
'
Aug-17 Sep-17 · Oct-17 Total
51 61 56 402
17 25 34 177
29 26 36 228
6 7 8 61
0 4 I 4 23
10 9 9 73
43 40 37 270
17 9 15 68
Aug-17 Sep-17 Oct-17 Total
75% 71% 62% 69%
25% 29% 38% I 31%
33% 30% 38% 35%
7% 8% 9% 9%
0% 5% 4% 4%
11% 10% 10% 11%
49% 47% 39% 41%