180514 Transit Pilot Committee MINCommunity Transportation Pilot Program Steering Committee (Tillsonburg)
Meeting Notes
May 14, 2018
Minutes Taker: Deb Clarke Time: 10:00 -11 :OOam
PRESENT: Cathy Hudson, Chief Executive Officer, Community Living
Tillsonburg; John Preston, Community Transportation Coordinator,
David Calder, CAO, Town of Tillsonburg; Caroljin Verbakel, Social Planning Council
Oxford; Brian Stephenson, Councilor, Town ofTillsonburg
j Mayor Steven Molnar, Ex-Officio Officer
REGRETS: Stephanie Ellens-Clark, Social Planning Council Oxford ; John Verbakel
Welcome: Caroljin Verbakel
Review and adoption of minutes from previous meeting and business arising:
• The minutes of the April 9, 2018 where reviewed and adopted
o Change: Mayor's title for meetings to include "Ex-Officio Officer"
Ridership and budget report: -John Preston
Summary:
• John reviewed and explained the ridership and budget report to the committee.
o Rides performed: 944
o Customer requested pick-up times from mall changing to earlier to accommodate busy
period -causing some overall delays
• Simpli contract ended -changed bookings to Google Sheets
o Statistical details not required, except for ridership numbers
o More difficult to determine stats through Google sheets; demographics have not
changed significantly in past two years
Unable to service:
• Bus taken out of service
o Ford recall issues
o Capacity issues -would have taken longer to run the bus.
• May-Capacity issues -ran out of room.
Demographic:
• Work continues to be the main reason for travel
• Higher percentage of students -more taking T:GO
Budget Summary:
Expenses:
• John reviewed the budget summary.
o Still within Budget in 2017-18
• John reviewed the estimated cost to contract the bus out.
o Coordinated wages not included in the estimated cost.
• Covered under new Ministry Grant -Inter-City Connections.
Pagel of 3
Update on Ministry of Transportation application for grant:
• We were successful in getting the out-of-town grant of $1.45 Million.
• John reviewed a PowerPoint presentation:
• T:GO will cover Bayham (Elgin County), SWOX, Norwich, Ingersoll, Woodstock (Oxford
County) and Langton (Norfolk County) -latter not covered by Norfolk Ride.
• This will be a Municipality operated 5 year project.
• Proposed fees -$6.00 Oxford; $6.00 Norfolk Connections.
• The project will start this fall and will run 3 times per day to start (Oxford County).
• Project consists of several partners
o Tillsonburg, SWOX, Norwich, Norfolk, Bayham, Elgin St Thomas Health (now Elgin
Oxford Health), Mennonite Community Services (Bayham) -Ingersoll and Woodstock to
be included
• John explained each phase of the runs.
o Oxford, Norfolk, Elgin -2 phases
o London connection
■ T:GO would focus on taking people to hospitals; ideal situation as Greyhound
and VIA terminals are downtown, requiring T:GO riders to navigate London
Transit
■ We could be seen as competing with Greyhound, Via Rail, MSC & Stonebridge.
• It was suggested that MSC and Stonebridge be invited back to the group so we are not doing
the same thing causing us to compete against each other.
• Oxford County Community Health Centre advised Cathy that they pick up people from
Tillsonburg and take them back to Woodstock to attend their programs.
• It was also suggested that we could partner with CAMI to fund for their employees to get back
and forth from work.
• o John reviewed phase 1 A & 1 B.
o The first year and half will be a Call'N'Ride service.
o The Ministry wants to have bus stops and people would need to wait for the bus.
o Educate the public prior to the out-of-town runs start.
o David will check with the Ministry as to who will put out the notice that the Town of
Tillsonburg has the lead on T:GO out-of-town rides.
Next Steps:
• RFP-End of May 2018.
• Bring in partners with physical assets.
• Regional Partners
• Financial, HR Contributions
• Regional meetings
• David advised that his vision was that the pilot program committee would be disbanded after
the Pilot Program had ended. Then have a new committee with a wider mandate. Community
Living Tillsonburg's commitment would then be over.
Update on RFP for contracting out T:GO services:
• The RFP will be reviewed with the committee before ii is disbanded.
Other business:
• CAO touched on Governance Model.
Next meeting: Monday, June 11, 2018 (10:00 -11:30am)
Page 2 of3
n
I Adjournment at 11 :10am
Page 3 of 3
Report Title T:GO CALL-N-RIDE Ridership Summary
Report No. CTPPSC 81-18
T~ Author John Preston
' ,,.'
Meeting Type Committee Meeting
Committee June 11, 2018 Date
Attachments • Ridership Stats.pdf
RECOMMENDATION
THAT Report CTPPSC 81-18 be received for information;
EXECUTIVE SUMMARY
Report on Ridership Statistics and related trends.
BACKGROUND
Ridership
Summary:
• Rides performed: 958 -increase of 1 % from April; overall growth rate remains steady
• Average Daily rides performed: 43
• Number of Unable to Serve rides: 24
Numbers remain above 900 rides per month. As expected, daily ridership numbers have begun
to go down with the warmer weather -particularly at end of May, beginning of June -with
exceptions made during very hot days when walking distances is challenging, piirticularly for
seniors.
Unable to Serve
The Bus was pulled from service three times during May for urgent issues -tires, brakes, and oil
change; once in June for a gasket replacement. This did not have a significant impact on
ridership as the bus was out-of-service during the morning when numbers are low. The majority
of these were urgent issues that could not wait until the weekend. In future, oil changes will be
performed after operation hours, so that the bus is not pulled from service.
Other UATS issues relate to the schedule and route not matching the needs of the riders, or the
wait between buses was too long. One UATS was a result of the bus at capacity.
Page 1 / 2 CTPPSC 81-18-June 11 -Ridership Summa,y
Purpose & Demographics
These statistics will be attained through surveys and observations every 3 to 6 months, as there
have been no significant changes in past year.
CONSULTATION/COMMUNICATION
Ridership data is reported by Simpli Transport, the coordination software currently being used by
staff to manage clients, and book ride requests.
Demographic information is a combination of direct interaction with the rider, information
provided by a sponsoring agency (Employment Ontario, Stonebridge), or an approximation
(senior, youth) based on location and/or discussions with parents or support workers.
□ Page 2 / 2 CAO
Daily Rides Performed (Monthly Average) ' ' ' '. 1· '40··, . 43 48 49 47 43
Low/High 25/53 34/57 34/57 30/60 32/60 33/55
Unable to Serve .·. 281 15/27 11 19/44 18 24
Total Rides 2017-18
1000
I
i 978 980 '
960 =-----........::· ' ~ 958 940 I
920
900 I 902
880
860
Jan-18 Feb-18 Mar-18 Apr-18 May-18
Report Title T:GO CALL-N-RIDE Budget Summary
Report No. CTPPSC 82-18
T~ Author John Preston
Meeting Type Committee Meeting
Committee June 11, 2018 Date
Attachments
RECOMMENDATION
THAT Report CTPPSC 82-18 be received for information;
EXECUTIVE SUMMARY
Summary report on T:GO CALL-N-RIDE budget, as of June 1, 2018.
BACKGROUND
FINANCIAL
Expenses:
• Salaries:
o T:GO Staff: $6860 (Drivers, Coordinator)
o Employer Paid Benefits: $1004.00
• Fuel: YTD -$1227.00
• Maintenance: YTD -$1489.00 -expected May repairs in June Budget
• Total Expenses (YTD):$10,216
Notes on Expenses:
• Projected budget for 2018-19, for the purposes of contracting out the T:GO
component, is totaled at $101,000; Budget remaining: $l_8, 715
o Salaries -Drivers only: $51,000 -lt oacJ
I
o Benefits: $7652
o Maintenance: $4000
o Fuel: $12,000
Busing
o Vehicle Leasing: $13,500 /_
• As of May 2018, as per the Letter from MTO Minister McGarry, Coordinator costs will be
allocated to the CT Pilot Program -Municipal Extension Grant _
Revenues:
• Total Pass/Cash sales: $1823
• Town supported revenue: $8393
Budget Notes
Page 1 / 2 CTPPSC 82-18 -June 11 -Budget Summary
• Total Expenses -To Date: $22285
• Total Revenue -April: $22285
• Balance: $0
• Town of Tillsonburg issued $28850 in April, of which $5000 was used to cover remaining
deficit in 2017-18 operating year; this is not fully represented in the Budget, as only
expenses incurred are shown; of the $28,850 vis expenses in 2018-19, there is only
$5440 remaining.
• There is an outstanding amount of $5000 from the MTO for the Pilot Program.
• June has three pays which will be represented by an increase in program costs.
• Anticipated Revenue for the month of June will be $7340, with expenses projected to be
$11,140 resulting in a deficitof$3000.
• Outstanding funds: MTO Pilot -$5000, MTO Gas Tax -$40,000.
CONSULTATION/COMMUNICATION
Financial Information provided by Art Fuller, Director of Finance, Community Living Tillsonburg.
□ Page 2 / 2 CAO
Co-ordinator Wages
Drivers/Scheduler Wage
Employee Benefits
Fuel
Insurance
Taxi Fees
Fees Paid-Town
Vehicle Maint.
Vehicle Lease
Out of Town
Marketing
Website
Fundraising
Cord. Software
Other Expenses
Total Expense
Transit/Passes
Town ofTillsonburg
MTO Gas Tax Refund
MTOGrant
CLT/Gilvesy
MSC/United Way
Other Partners
Employment Ontario
Total Revenue
NET COST -SUBSIDY
T:GO TRANSIT OPERATIONAL COST 2018/19
APR. MAY JUNE JULY AUG. SEPT
2 Pays 2 Pays
3439 3418
3400 3442
1002 1004
1132 1227
170 0
1489 0
1125 1125
312 0
12069 I 10216 0 0 0 0
2053 1823
10016 8393
12069 10216 0 0 0 0
0 0 0 0 0 0
The Town of Ti/lsonburg gave CLT $28,850 in April 2018. $5,000 of this amount was used to cover 2017 /18 costs.
OCT NOV DEC JAN FEB MAR TOTAL
6857
. 6842
2006
2359
0
. 0
170
1489
2250
0
0
0
0
312
0
0 0 0 0 0 0 22285
3876
18409
0
0
0
0
0
D
0 0 0 0 0 0 22285
0 0 0 0 0 D D