01-008 Accountability and Transparency Policy_20211-008
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ADMINISTRATIVE
Policy 1 -008: Accountability and Transparency Policy
Approval Date: December 14, 2015
Approval Authority: Council, By-Law 3968
Effective Date: December 14, 2015
Next Scheduled Review Year: 2025
Department: Office of the Clerk
Last reviewed: 2021
Revision Date/s:
Schedules:
POLICY STATEMENT
Council of the Town of Tillsonburg acknowledges that it is responsible to provide good
government for its stakeholders in an accountable and transparent manner, guided by
the following principles:
1. Encouraging public access and participation to ensure that decision making is
responsive to the needs of its constituents and receptive to their opinions;
2. Delivering high quality services to our citizens; and
3. Promoting the efficient use of public resources.
Accountability, transparency and openness are standards of good government that
enhance public trust. They are achieved through the municipality adopting measures
ensuring, to the best of its ability, that all activities and services are undertaken utilizing
a process that is open and accessible to its stakeholders. In addition, wherever
possible, the municipality will engage its stakeholders throughout its decision making
process which will be open, visible and transparent to the public.
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PURPOSE
The purpose of this policy is to provide guidance on how the Corporation of the Town of
Tillsonburg ensures municipal matters are approached in an accountable and
transparent manner.
SCOPE
This policy applies to all operations within the Corporation of the Town of Tillsonburg
and is prepared in accordance with Section 270 (1) 5 of the Municipal Act, 2001, S.O.
2001,c. 25, as amended. The Act requires that all municipalities adopt and maintain a
policy with respect to “the manner in which the municipality will try to ensure that it is
accountable to the public for its actions, and the manner in which the municipality will try
to ensure that its actions are transparent to the public”.
DEFINITIONS
Accountability: The principle that the municipality is obligated to demonstrate and take
responsibility for its actions, decisions and policies and that it is answerable to the public
at large.
Transparency: The principle that the municipality will conduct its business in an
accessible, clear and visible manner and that its activities are open to examination by its
stakeholders.
IMPLEMENTATION PROCEDURE
1. As part of the Tillsonburg vision in the Community Strategic Plan, the Town has
adopted the following corporate core values: strong leadership, effective
communication and accountability. Through implementing this plan the Town
shall continue to promote accountability and transparency.
2. The following strategic issues form the basis of the Town’s Community Strategic
Plan.
• Excellence in Local Government
• Economic Sustainability
• Demographic Balance
• Culture & Community
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3. The principles of accountability and transparency shall apply equally to the
political process and decision making and to the administrative management of
the municipality.
4. Legislated Requirements
The Town is accountable and transparent to its stakeholders by fulfilling various
legislative responsibilities and disclosure of information, and shall conduct its
business within its jurisdiction in accordance with the Provincial Statues, Ontario
Regulations and any other applicable laws including but not limited to the
Municipal Act, 2001, Municipal Conflict of Interest Act; Provincial Offences Act;
Municipal Freedom of Information and Protection of Privacy Act; Public Health
Information and Protection of Privacy Act; and Public Sector Salary Disclosure
Act.
5. Financial Accountability, Oversight and Reporting
The Town of Tillsonburg will be open, accountable and transparent to
stakeholders in its financial dealings as required under the Act and has taken a
leadership approach to accountability and transparency in areas of financial
accountability, oversight and reporting. Some examples of how the municipality
provides such accountability and transparency are as follows:
• External audit and reports
• Annual published financial statements
• Quarterly financial statements
• Annual budget reports
• Annual financial information return
• Asset management
• Purchasing/procurement practices
• Sale of land practices and procedures
• Budget process open to the public
6. Financial policies and reserve funds include:
• Reserve Policy
• Purchasing Policy
• Investment Policy
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• Cultural Grant Guidelines
7. Performance Measures and Reporting
The Town is accountable to taxpayers by using various results-orientated tools to
measure progress on performance and the achievement of corporate service
standards and goals. The performance measurement and reporting framework is
provided by a number of different initiatives, which need to be adhered to and
maintained even through changes in administrative and political leadership.
The Town has been participating in the Municipal Performance Measurement
Program (MPMP) since 2001. Various departments have been generating
different types of performance reporting to meet other statutory reporting
requirements and for their own internal management purposes.
The primary components of performance measurement include:
• Financial Information Return (FIR)
• Town of Tillsonburg Annual Budget and Business Plan Report.
• Quarterly Financial Reports to Council
• Town of Tillsonburg Strategic Plan
8. Open Government
The Town of Tillsonburg shall provide governance in an open manner through
communication, consultation and collaboration. All policies, procedures and
practices shall ensure that its operations are transparent and that mechanisms
are in place to make residents aware of how decisions are made and carried out
and are able to participate in the decision making process.
All meetings of Council and its committees shall be open to the public when and
as required under the Act, and members of the public will have an opportunity to
make delegations or comments in writing on specific items at these meetings as
outlined in the Town’s Procedural By-law. Council meetings are publicly
advertised in advance, with the rationale for discussing matters in camera being
disclosed.
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Town information shall be readily available to the public subject to the
requirements of the Municipal Freedom of Information and Protection of Privacy
Act.
The following are policies, procedures and practices that ensure the Town is
transparent in its operations and that its residents are not only aware of how
decisions are made and carried out, but that they are able to participate as well:
• Procedural By-law
• Public Posting and Distribution of Council Agenda Meeting Documentation
• Public Engagement Policy
• Purchasing Policy
• Sale of Land Policy
• Road Naming Policy
• Committees of Council Policy
• Committee/Staff Liaison Policy
• Records Retention By-law
• Site Plan Approval Procedures
9. Internal Accountability and Ethical Standards
The Town of Tillsonburg’s administrative practices shall be in accordance with
Tillsonburg’s core values outlined in this policy. Its policies and procedures shall
ensure internal accountability and promote the high ethical standards of the
Town.
The municipality’s administrative practices ensure specific accountability on the
part of its employees through the following initiatives:
10. Human Resources Policies and Procedures
• Respect in the Workplace
• Code of Conduct
• Performance Management Programme
• Recruitment and Selection (including the hiring of immediate relatives)
• Code of Conduct for Council
• Municipal Election Procedures
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11. Monitoring/Contravention
This policy shall be reviewed within the first year of a new Council term or at such
other time as may be deemed appropriate to ensure its effectiveness.
The Town Clerk shall be responsible for receiving complaints and/or concerns
related to this policy
Upon receipt of a complaint and/or concern, the Town Clerk shall notify:
• In the case of staff, the Department Head responsible for the areas;
• In the case of a closed meeting, the Closed Meeting Investigator/Ontario
Ombudsman; and
• In the case of Council, the Head of Council/CAO or Integrity
Commissioner.