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210118 Budget Council Meeting AgendaThe Corporation of the Town of Tillsonburg Council Budget Meeting AGENDA Monday, January 18, 2021 6:00 PM Electronic Meeting 1.Call to Order 2.Adoption of Agenda Proposed Resolution #1 Moved By: ________________ Seconded By: ________________ THAT the Agenda as prepared for the Council Budget meeting of January 18, 2021, be adopted. 3.Moment of Silence 4.Disclosures of Pecuniary Interest and the General Nature Thereof 5.Adoption of Council Minutes of Previous Meeting 6.Finance 2021 Community Budget Request Summary 6.1.Big Brother Big Sisters of Ingersoll, Tillsonburg and Area Representative: Kristen Ralph, Executive Director 6.2.Youth Unlimited (Upper Deck Youth Centre) Representative: Rayburn Lansdell 6.3.Tillsonburg and District Multi-Service Centre Representative: Kathryn Leatherland 6.4.Lake Lisgar Revitalization Committee Representatives: Frank Kempf and Joan Weston 6.5.Tillsonburg Horticultural Society Representative: Christine Nagy 6.6.Theatre Tillsonburg Representatives: Chris Van Gulck and Karen Tripp 6.7.Junior Acheivement SW Ontario Representative: Melissa Derbyshire 6.8.Tillsonburg Turtlefest Representative: Mark Renaud Proposed Resolution #2 Moved By: ________________ Seconded By: ________________ THAT Council has received applications for grant funding from various community groups during the 2021 budget sessions; AND THAT the following groups are awarded the following dollar amounts: 1. Big Brothers Big Sisters Tillsonburg $______; 2. Youth Unlimited (Upper Deck Youth Centre) $______; 3. Tillsonburg and District Multi-Service Centre $______; 4. Lake Lisgar Revitalization Committee $______; 5. Tillsonburg Horticultural Society $______; 6. Theatre Tillsonburg $______; 7. Junior Acheivement SW Ontario $______; 8. Tillsonburg Turtlefest $______; 9. Tillsonburg Cultural Advisory Committee $______; 10. Tillsonburg Santa Claus Parade $______; 11. Family Day Committee $______; 7.Motions/Notice of Motions 8.Confirm Proceedings By-law Proposed Resolution #3 Moved By: ________________ Seconded By: ________________ Page 2 of 126 THAT By-Law 2021-007, to Confirm the Proceedings of Council at its regular meeting and budget meeting held on January 18, 2021, be read for a first, second, third and final reading and that the Mayor and the Clerk be and are hereby authorized to sign the same, and place the corporate seal thereunto. 9.Adjournment Proposed Resolution #4 Moved By: ________________ Seconded By: ________________ THAT the Council Budget meeting of January 18, 2021 be adjourned at ____ p.m. Page 3 of 126 Big Brothers Big Sisters of Oxford CountyYouth Unlimited YFC TillsonburgTillsonburg & District Multi-Service CentreSummary of purpose/mandate of your groupAt Big Brothers Big Sisters, our mission is to enable life-changing mentoring relationships to ignite the power and potential of young people. Our vision is that all young people realize their full potential.We are committed to helping youth develop wholistcally by offering programs and developing relationships that nurture the whole person – physically, mentally, emotionally, socially and spiritually. We see the hope and potential in every young person! The Multi-Service Centre is a charitable organization providing excellence in employment, literacy and home support services to Oxford, Norfolk and Elgin communities through partnerships and innovation that allow others to embrace their personal independence. Incorporated in 1978, the MSC has been supporting residents and businesses with employment needs, literacy upgrading and helping seniors age in place. Many of these services are at no cost to the client. We are a team of 73 staff and 125 volunteers, governed by a volunteer Board of Directors. Last year we supported 2,366 residents from Tillsonburg.2021 Budget Request $4,000$5,000$10,000Has the Town Granted funds in the past 3 years?$3,000 in 2018, 2019 and 2020$2,000 in 2018$2,500 in 2019 and 2020$10,000 in 2018, 2019 and 2020Grant Requests2020 has been a challenging year for everyone, including charities and social services who have seen an increase in requests for service and an increased need for positive connections. Big Brothers Big Sisters is one of the few youth serving organizations that can continue to operate through any mandated closures and restrictions because our matches can connect in many ways. We know that restrictions and social distancing will be the new normal for some time and we are in a position to provide young people with access to positive mentors who will:1. Promote social inclusion by:a. meeting "face-to-face" with their mentee through online platforms.2. Protect mental health and wellness by:a. communicating with their mentees about mental health concerns.b. building new routines with their mentees that provide a sense of stability.3. Support learning and educational engagement by:a. creating and engaging mentees in virtual activities that provide cognitive stimulation.What will funds be used for?The first $2,000 is for one month’s operational expense of the Upper Deck facility including utilities, facility maintenance, phone, taxes, and insurance. The Town has been one of several annual sponsors covering one month in the year of these operational expenses. The remaining $3,000 reflects our annual tax expense and we would like to have this amount granted back to the Upper Deck to use specifically to assist in covering the cost to renovate the washrooms. Many improvements have been made on the facility over the past 2-3 years, and the washrooms could use a major makeover. Not a particularly attractive request, but a space we’re all glad to have available when nature calls!MSC programs receive base funding annually from two provincial government ministries. However, the agency must raise community support every year in order to meet program needs. Technology literacy is more important than ever as many services are offered virtually as a result from COVID-19. The MSC would like to establish a small lap top lending library for clients who do not have their own device so they can continue to make progress towards their literacy and employment training goals. Many employers are asking for skills operating other devices such as iPad and Chromebook. The MSC needs to purchase these tools so its clients can participate in this learning. The newly established Grocery Buddies program has been a big success for local seniors but is not funded by the government. The MSC needs to raise funds to continue to support the volunteers for that program in 2021.Page 4 of 126 Lake Lisgar Revitalization CommitteeTillsonburg Horticultural SocietyTheatre TillsonburgJunior Achievement SW OntarioSummary of purpose/mandate of your groupIn September of 2011, a group of concerned citizens joined forces to work voluntarily toward the common goal of reducing the sedimentation at the north end of the Lake, thereby improving water quality and flow in the Lake’s watershed; controlling weed growth at the north end of the Lake; installing new aeration systems; and stocking the Lake yearly with rainbow trout (2012-2020); protecting four endangered species of turtles; maintaining habitat for fish and over 400 species of birds; and improving recreational facilities for Tillsonburg’s citizens. As a committee, we wished to save our Lake and its environs by acting promptly to rectify threatening issues, thereby preserving Lake Lisgar’s heritage as a wildlife habitat and recreational facility for generations to come.Beautification Through Education is our mandate. Our Society's purpose is to work in partnership with the town's Parks & Recreation Department and the BIA to help beautify seven (7) gardens, parks or spaces. These include Annandale National Historic Site, Bert Newman Park, Broadway Street, Library Lane, Royal Canadian Legion, Senior Centre and the Station Arts Centre.Theatre Tillsonburg has been offering culturally enrichment to Tillsonburg and the surrounding areas for over 40 years. We offer 3-4 plays per year, theatre workshops, other cultural events and Theatre Camp for children ages 4-12 years. We have been involved in many of the town and county activities like Open Doors Oxford, House tours, Celebrate Tillsonburg and the home shows.Our mission is to inspire and prepare youth to succeed in a global economy. We achieve this mission by providing financial literacy, work readiness, and entrepreneurship programs free of cost to students in grades four to twelve. Our programs give youth the knowledge, tools, and confidence they need to be successful in their future. 2021 Budget Request $12,000$2,800$7,134$5,500Has the Town Granted funds in the past 3 years?$3,500 in 2018, 2019 and $7,500 in 2020 NoNoNoTo dredge the third silt pond on Town property; to cut down dead trees which would cause a potential hazard for recreational boaters if they fell into the Lake; and to purchase two additional aeration units for the north end of the Lake.Given the very limited fundraising opportunities in 2020, we are asking for funds which represent 50% of our estimated 2021 beautification expenditures. The money will be spent on shrubs, perennials and/or annual flowers for the seven (7) sites listed previously.COVID-19 resulted in the postponement of our already scheduled plays. In order to reopen we need to put certain measures in place to ensure a safe and healthy environment for our volunteers and patrons. We need to install door actuators for our washrooms, minimal contact taps and soap dispensers, a washroom barrier, plexiglass for our canteen and hand sanitizing stations.Dollars raised in your community stay in your community. We are not government or United Way funded, and rely on the support from organizations, corporate partners, foundations, individuals, and funding events to support the delivery of our programs. These funds will allow for the delivery of one financial literacy program, serving approximately 25 youth in Tillsonburg. What will funds be used for?Grant RequestsPage 5 of 126 2021 - GRANT APPLICATION FORM Application Deadline Date: Friday, November 13, 2020 Community groups requesting funds are required to present their application to Council at the scheduled meeting on January 18, 2021 between 6pm and 9pm. The indicated primary contact will be emailed prior to January 6, 2021 with a time slot. A firm 10 minute period will be allotted to present and answer questions from Council. If there is additional information you wish to communicate to Council which is not included in the form below, please include it as a separate document. 1. Name of Organization: Address/Telephone Number (if applicable): 2. Primary Contact Person: Email: 3. 2021 Grant Request Amount: $ 4. Summary of purpose/mandate of your organization: Please submit all completed applications via one of the following methods: Email: Sheena Pawliwec, Interim Director of Finance spawliwec@tillsonburg.ca & Michelle Smibert, Town Clerk msmibert@tillsonburg.ca Post: Town of Tillsonburg Attention: Sheena Pawliwec 200 Broadway, Suite 204 Tillsonburg, Ontario N4G 5A7 Big Brothers Big Sisters of Oxford County Kristen Ralph 787A Dundas Street, Woodstock, ON, N4S 1G1 | 519.537.6404 Kristen.ralph@bigbrothersbigsisters.ca 4,000 At Big Brothers Big Sisters, our mission is to enable life-changing mentoring relationships to ignite the power and potential of young people. Our vision is that all young people realize their full potential. Page 6 of 126 5. Why do you require funding and what will the funds will be used for? 6. Detail other sources of funding for this project/program (if applicable). Example: Donations, grants from other community groups, etc. 7. Has the Town granted funds to your group in the past 3 years? If yes, please indicate the amount(s) and uses. Year Amount Uses 2020 $ 3000 Providing and expanding mentoring programs in Tillsonburg community, schools and libraries. 2019 $ 3000 Providing mentoring programs in Tillsonburg community, schools and libraries. 2018 $ 3000 Providing mentoring programs in Tillsonburg community, schools and libraries. 8. Financial statements for 2019 attached? ☑Yes No N/A 9. Have you included additional information for Council’s consideration? ☑ Yes No 10. Group member(s) presenting at the January 18, 2021 meeting: 11. Will you be providing a power point presentation? ☑Yes No 2020 has been a challenging year for everyone, including charities and social services who have seen an increase in requests for service and an increased need for positive connections. Big Brothers Big Sisters is one of the few youth serving organizations that can continue to operate through any mandated closures and restrictions because our matches can connect in many ways. We know that restrictions and social distancing will be the new normal for some time and we are in a position to provide young people with access to positive mentors who will: 1. Promote social inclusion by: a. meeting "face-to-face" with their mentee through online platforms. 2. Protect mental health and wellness by: a. communicating with their mentees about mental health concerns. b. building new routines with their mentees that provide a sense of stability. 3. Support learning and educational engagement by: a. creating and engaging mentees in virtual activities that provide cognitive stimulation. *Please see attachment for continued information. Please see attachment Kristen Ralph – Executive Director Page 7 of 126 TOWN OF TILLSONBURG 2021 Community Development Grant Application Big Brothers Big Sisters of Oxford County is enabling life-changing mentoring relationships to ignite the power and potential of young people so that all young people realize their full potential. Executive Members Drew Fallowfield – President Vice President – Jason Routley Secretary – Jennifer Schafrick Treasurer – Greg Bruce Executive Director – Kristen Ralph Reports Attached 2019 Audited Financial Statement (First Quarter – as our fiscal year has changed) 2019/2020 Audited Financial Statement (April 1 – March 31) Approved resolution for request for funding. Why do you require funding and what will the funds be used for? Financial support for our agency is an investment in the inclusion, learning and mental health of vulnerable young people in Tillsonburg: outcomes that are critically needed to buffer children and youth from developmental disruption during this unprecedented time in history. Like many community services, we have been forced to think critically about what happens to our mission when we are asked to physically distance, stay home and refrain from in-person gatherings. We continue to focus efforts to increase our presence and support in the Tillsonburg area, and have been able to increase services to young people by 24% in 2020. Our grant request is an investment of less than $30 a child/youth in Tillsonburg, a minimal cost for measurable outcomes in social emotional competence, mental health & wellbeing and educational engagement and employment readiness. We have learned through this pandemic that we are uniquely positioned to ensure mentors continue to connect with young people who need it most, when they need it most – which is right now. We are one of the few youth-serving organizations that can continue to operate because our matches can connect in many ways. We need financial support to ensure that we can respond to deepening needs and growing demand for mentorship in the community. If we don’t act now, this pandemic may be a time in history when we let our kids down by not giving them the support and skills required to manage this stressful situation. Big Brothers Big Sisters continues to provide mentors to young people who face adversity and are in need of an additional consistent and supportive developmental relationship. We intentionally recruit volunteers based on the needs of our community’s young people and take time to professionally screen, train and support them to create strong, healthy relationships. Mentors are trained not only on how to keep our young people safe but also to a build developmental relationship with their mentee that Page 8 of 126 expresses care, challenges growth, provides support, shares power and expands possibilities. Each mentoring relationship is then monitored and supported by a professional caseworker who works with the mentor, young person and their family and ultimately graduates the match to a natural support. We also are recruiting for the volunteer of tomorrow. As a BBBS Agency, we are skilled at recruiting, training, and mobilizing volunteers that help children and youth overcome barriers that limit their ability to reach their potential. However, as outlined above, this pandemic has shifted the needs of our families and changed the way we work. To remain ready to respond, we must ensure our volunteer pipeline is prepared for the "new normal". We have developed new policies and procedures to be able to safely interview, screen and train volunteers virtually despite restrictions and have developed safety protocols for any connections that require an in- person meeting. We have developed additional training and put additional supports into place to ensure that volunteers feel prepared with the responsibility of virtual mentoring. We have also increased the number of check-ins to ensure the safety of match members, to be able to offer support when necessary and to provide additional ideas for virtual activities when necessary. Funds will be used for: The Service Delivery Process a. Recruitment b. Intake c. Screening d. Training e. Match Supervision f. Casework Support g. Evaluation Assessing referred children and families: Conducting intake and assessment of children and families, to ensure that they are an appropriate fit for BBBS mentoring programs, and/or should be referred to different community programs. Families coming into our programs need to go through an application process, which assists us in determining where they will benefit most in our programs Volunteer Recruitment: We continue to develop new initiatives for recruiting new volunteers. The pandemic and providing the option of virtual mentoring programs have actually seen the number of volunteer inquiries increase in 2020. Screening Volunteers: Conducting intake and assessment of potential volunteers, to ensure that they are an appropriate fit for volunteering as a mentor. Prospective volunteer intake includes:  Interview to ensure that their interests, personality, motivation and expectation of the mentoring role are clear and appropriate with BBBS volunteer roles.  Police Record Checks  Minimum of 3 references  Police record check with vulnerable sector screening  Children’s Aid Society record check  Final Mentor Assessment form completed (provided by our National office) Training Volunteers: Providing an orientation to the purpose of the specific mentoring program, the mentoring role, the role of the caseworker, BBBS policies and practices concerning issues such as child Page 9 of 126 safety, building relationships with the “Little/Mentee” etc. The Pre-Match Training “Strong from the Start” is a comprehensive and broadly defined safety program that enhances all BBBS programs. Our Mentors are in an ideal position to reinforce all safe practices; street, stranger, internet safety to mention a few. Thus, our Volunteers, their mentees and their mentee’s parents participate in the Pre-Match Training Program to maximize the collective potential. Mentors and mentees are also trained on Developmental Relationships. Studies have shown that it is not enough to just care about a young person: Intentionality needs to drive the mentoring relationship and this training provides a strong overview on how to accomplish that. Training is also provided to volunteers in our Go Girls! And Game On! Programs, so they can successfully demonstrate and follow the curriculum provided to them. Due to many programs being provided virtually in 2020, the staff and agency have developed training and resources that reflect how to build relationships virtually. They have also adapted previous training materials in order to make sense for virtual programs. The Need - Why are our services critical at this time? The children and youth we serve are particularly at risk. More than 50% of youth served in Big Brothers Big Sisters programs face four or more adversities in their daily lives. Experiences such as household drug abuse, poverty, violence, unemployment, social isolation, and mental illness make the young people we serve more vulnerable to long-term mental and physical health problems. Worse yet, their risk factors are growing as the stress that our young people experience has been deepened during the COVID-19 pandemic. The anxiety and financial toll imposed by stay-at-home orders means families need more help than ever from a system that is less able to provide it. If we don’t act now, this pandemic can be the time in history when we let our kids down by not giving them the support and skills to manage this stressful situation. At Big Brothers Big Sisters of Oxford County, we are here, ready to leverage our volunteer recruitment skills and evidenced-based programs to ensure children and youth have access to critical Developmental Relationships that build resiliency in the face of adversity. With critical financial support, our matched and waiting littles will have access to trained Big Brothers and Big Sisters who will make them feel included, protect their mental health, and support their learning. As urged by the Centre for Developing Child at Harvard University, “Prolonged physical separation is absolutely necessary to slow down the progression of a pandemic; responsive social interaction is essential for strengthening resilience in the face of adversity”. Responsive, life-changing relationships are at the core of what we do. More than ever before, we must be supported so that we can support the children and youth most vulnerable in our community. Detail other sources of funding for their project/program (if applicable). 1. Sponsorship and proceeds derived from annual special events (Please note that these events may not be possible while Covid-19 restrictions are in place): a. Play for Kids Sake b. Trivia Night c. Big Night Out Charity Ball d. Bid for Kids Sake e. Rally for Restaurants f. Brews and Bros g. Big Car Show h. Agency Children’s Christmas Parties Page 10 of 126 2. United Way funding 3. Municipal funding (Tillsonburg, South West Oxford, Woodstock, Norwich Township) 4. Prize Donations for all our events and activities 5. Computer & Technical Support 6. Camp sponsorship opportunities donated by community groups if camps are available in 2021 7. Unsolicited donations from community members and groups Page 11 of 126 Resolution During the board meeting dated October 20, 2020, the board discussed and approved its Executive Director will seek and apply for funding through local municipal, foundation, and United Way granting bodies for the 2020/2021 year. Discussed and approved: October 20, 2020 Motion: Jennifer Schafrick Seconded: Julie McKirdy Unanimously Carried Signed: _____________________________________________ Drew Fallowfield, President Page 12 of 126 BIG BROTHERS BIG SISTERS OF OXFORD COUNTY Financial Statements For the Year Ended March 31, 2020 Page 13 of 126 BIG BROTHERS BIG SISTERS OF OXFORD COUNTY Financial Statements For the Year Ended March 31, 2020 Contents Independent Auditor's Report 1 - 3 Financial Statements Balance Sheet 4 Statement of Revenue and Expenditures and Members' Equity 5 Statement of Cash Flows 6 Notes to Financial Statements 7 - 11 Schedule of Fundraising Revenue and Expenditures 12 Page 14 of 126 Independent Auditor's Report To the members of BIG BROTHERS BIG SISTERS OF OXFORD COUNTY Qualified Opinion We have audited the accompanying financial statements of BIG BROTHERS BIG SISTERS OF OXFORD COUNTY (the Entity), which comprise the balance sheet as at March 31, 2020, and the statements of revenue and expenditures and members' equity and cash flows for the year then ended, and notes to the financial statements, including a summary of significant accounting policies. In our opinion, except for the possible effects of the matter described in the Basis for Qualified Opinion section of our report, the accompanying financial statements present fairly, in all material respects, the financial position of the Entity as at March 31, 2020, and its results of operations and its cash flows for the year then ended in accordance with Canadian accounting standards for not-for-profit organizations. Basis for Qualified Opinion We were unable to perform opening balance procedures related to balance sheet amounts as at March 31, 2019. Since amounts on the balance sheet affect the determination of the results of financial performance and cash flows, we were unable to determine whether adjustments might be necessary to the results of financial performance and cash flows for March 31, 2020. Our conclusion on the financial statements for the year ended March 31, 2020 has been modified accordingly because of the possible effects of this scope limitation. As a result, our conclusion on the current year's results of financial performance and cash flows is modified because of the possible effects of this matter on the comparability of the current year's figures and comparative information. In common with many not-for-profit organizations, the Entity derives revenue from donations and fundraising, the completeness of which is not susceptible to satisfactory audit verification. Accordingly, verification of these revenues was limited to the amounts recorded in the records of the Entity. Therefore, we were not able to determine whether any adjustments might be necessary to donation revenue, fundraising revenue and cash flows from operations for the year ended March 31, 2020 and the period ended March 31, 2019, current assets as at March 31, 2020 and March 31, 2019, and net assets as at April 1 and March 31 for the 2020 period and January 1 and March 31 for the 2019 year. Our audit opinion on the financial statements for the year ended March 31, 2019 was qualified accordingly because of the possible effects of this limitation in scope. 1 Page 15 of 126 We conducted our audit in accordance with Canadian generally accepted auditing standards. Our responsibilities under those standards are further described in the Auditor’s Responsibilities for the Audit of the Financial Statements section of our report. We are independent of the Entity in accordance with the ethical requirements that are relevant to our audit of the financial statements in Canada, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our qualified audit opinion. Other Matters The comparative financial statements of the Entity for the year ended March 31, 2019 were not audited. Responsibilities of Management and Those Charged with Governance for the Financial Statements Management is responsible for the preparation and fair presentation of these financial statements in accordance with Canadian accounting standards for not-for-profit organizations, and for such internal control as management determines is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error. In preparing the financial statements, management is responsible for assessing the Entity’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless management either intends to liquidate the Entity or to cease operations, or has no realistic alternative but to do so. Those charged with governance are responsible for overseeing the Entity’s financial reporting process. Auditor’s Responsibilities for the Audit of the Financial Statements Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with Canadian generally accepted auditing standards will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements. As part of an audit in accordance with Canadian generally accepted auditing standards, we exercise professional judgment and maintain professional skepticism throughout the audit. We also: Identify and assess the risks of material misstatement of the financial statements, whether due to fraud or error, design and perform audit procedures responsive to those risks, and obtain audit evidence that is sufficient and appropriate to provide a basis for our opinion. The risk of not detecting a material misstatement resulting from fraud is higher than for one resulting from error, as fraud may involve collusion, forgery, intentional omissions, misrepresentations, or the override of internal control. Obtain an understanding of internal control relevant to the audit in order to design audit 2 Page 16 of 126 procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the Entity’s internal control. Evaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates and related disclosures made by management. Conclude on the appropriateness of management’s use of the going concern basis of accounting and, based on the audit evidence obtained, whether a material uncertainty exists related to events or conditions that may cast significant doubt on the Entity’s ability to continue as a going concern. If we conclude that a material uncertainty exists, we are required to draw attention in our auditor’s report to the related disclosures in the financial statements or, if such disclosures are inadequate, to modify our opinion. Our conclusions are based on the audit evidence obtained up to the date of our auditor’s report. However, future events or conditions may cause the Entity to cease to continue as a going concern. Evaluate the overall presentation, structure and content of the financial statements, including the disclosures, and whether the financial statements represent the underlying transactions and events in a manner that achieves fair presentation. We communicate with those charged with governance regarding, among other matters, the planned scope and timing of the audit and significant audit findings, including any significant deficiencies in internal control that we identify during our audit. Chartered Professional Accountants, Licensed Public Accountants Woodstock, Ontario September 17, 2020 3 Page 17 of 126 BIG BROTHERS BIG SISTERS OF OXFORD COUNTY Balance Sheet March 31 2020 2019 Assets Current Cash and bank $493,141 $416,244 Short-term investments (Note 4)40,344 50,032 Accounts receivable 14,549 5,559 HST Recoverable 10,800 7,789 Prepaid expenses 7,256 16,576 566,090 496,200 Long term investments (Note 4)10,000 30,000 $576,090 $526,200 Liabilities and Members' Equity Current Accounts payable and accrued liabilities $20,248 $21,401 Deferred income 78,350 71,537 Deferred income - restricted (Note 5)12,441 7,985 111,039 100,923 Members' Equity Members' equity 459,051 419,277 Endowment (Note 6)6,000 6,000 465,051 425,277 $576,090 $526,200 On behalf of the Board: Director Director The accompanying notes are an integral part of these financial statements. 4 Page 18 of 126 BIG BROTHERS BIG SISTERS OF OXFORD COUNTY Statement of Revenue and Expenditures and Members' Equity For the year ended March 31 (prior period is 3 months)2020 2019 Revenue Camp $500 $3,400 Canada emergency wage subsidy 9,966 - City of Woodstock Community grant 5,000 - County of Oxford 30,000 7,500 Donations 85,968 13,532 Endowments and grants 85,543 26,874 Fundraising (see schedule)216,517 45,170 Investment income 3,935 872 Miscellaneous 2,562 3,654 Trillium Foundation grant 30,890 - United Way of Oxford 150,000 36,500 620,881 137,502 Expenditures Bank charges 3,039 208 Conference and staff training 4,082 226 Insurance 11,634 3,045 Marketing and recruitment 14,120 1,189 Membership fees 17,637 4,034 New equipment 3,407 2,943 Office expense 17,241 10,642 Postage 647 - Professional fees 13,749 10,368 Program supplies 8,700 2,541 Rent 56,483 13,571 Repairs and maintenance 2,371 414 Salaries and benefits - case management and programming 352,672 91,338 - administration and management 39,433 8,570 - fundraising 3,901 1,620 - marketing 18,915 - Travel 13,076 2,556 581,107 153,265 Excess (deficiency) of revenues over expenditures 39,774 (15,763) Members' equity, beginning of year 419,277 435,040 Members' equity, end of year $459,051 $419,277 The accompanying notes are an integral part of these financial statements. 5 Page 19 of 126 BIG BROTHERS BIG SISTERS OF OXFORD COUNTY Statement of Cash Flows For the year (prior period is 3 months)2020 2019 Cash flows from operating activities Net excess (deficiency) of revenues over expenditures $39,774 $(15,763) Changes in non-cash working capital: Accounts receivable (8,990)5,855 HST recoverable (3,011)(52) Prepaid expenses 9,320 (7,579) Accounts payable and accrued liabilities (1,153)(7,181) Deferred income 6,813 42,142 Deferred income - restricted 4,456 - 47,209 17,422 Cash flows from investing activities Purchase of investments (20,344)- Proceeds on disposal of investments 50,032 - 29,688 - Net increase in cash and cash equivalents 76,897 17,422 Cash and cash equivalents, beginning of year 416,244 398,822 Cash and cash equivalents, end of year $493,141 $416,244 The accompanying notes are an integral part of these financial statements. 6 Page 20 of 126 BIG BROTHERS BIG SISTERS OF OXFORD COUNTY Notes to Financial Statements March 31, 2020 1.Significant Accounting Policies Nature of Operations BIG BROTHERS BIG SISTERS OF OXFORD COUNTY (the "organization") is a volunteer based organization which provides responsible guidance in the development of children in the community through companionship and mentoring with volunteers. The organization is a registered charity and as such is exempt from income taxes and is incorporated without share capital under the laws of Ontario. Basis of Accounting The financial statements have been prepared in accordance with Canadian accounting standards for not-for-profit organizations. Financial Instruments Financial instruments are recorded at fair value when acquired or issued. In subsequent periods, financial instruments are reported at cost or amortized cost less impairment, if applicable. Financial assets are tested for impairment when changes in circumstances indicate the asset could be impaired. Capital Assets Tangible assets are capitalized if cost exceeds $2,000. Purchased tangible capital assets are stated at cost less accumulated amortization. Contributed tangible capital assets are recorded at fair value at the date of contribution and are amortized, unless fair value is not determinable in which case contributed tangible capital assets are recorded at nominal value at the date of contribution. Expenditures for repairs and maintenance are expensed as incurred. Betterments that extend the useful life of the tangible capital asset are capitalized. Amortization is based on the estimated useful life of the asset. Revenue Recognition The organization follows the deferral method of accounting for contributions. Restricted contributions are recognized as revenue in the period in which the related expenses are incurred. Unrestricted contributions are recognized as revenue when received or receivable if the amount to be received can be reasonably estimated and collection is reasonably assured. Endowment contributions are recognized as direct increases in net assets. Contributed Services Volunteers contribute many hours per year to assist the organization in carrying out its activities. Due to the difficulty of determining their fair value, contributed services are not recognized in the financial statements. 7 Page 21 of 126 BIG BROTHERS BIG SISTERS OF OXFORD COUNTY Notes to Financial Statements March 31, 2020 1.Significant Accounting Policies (continued) Use of Estimates The preparation of financial statements in accordance with Canadian accounting standards for not-for-profit organizations requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities at the date of the financial statements, and the reported amounts of revenues and expenses during the reporting periods. Actual results could differ from management's best estimates as additional information becomes available in the future. 2.Business Combination On April 1, 2019, Big Brothers Big Sisters of Woodstock and District Association Incorporated and Big Brothers Big Sisters of Ingersoll, Tillsonburg & Area combined their organizations. They subsequently changed their name to Big Brothers Big Sisters of Oxford County. This combination has been recorded using the pooling of interest method and the comparative financial statements, included in these financials, are presented as if the two organizations had combined their operations on January 1, 2019. The costs associated with this business combination have been included as an adjustment to net assets. 3.COVID-19 Global Pandemic Subsequent to year end, the global pandemic of COVID-19 has continued to disrupt economic activities and supply chains. Although the disruption from the virus is expected to be temporary, given the dynamic nature of these circumstances, the duration of business disruption and the related financial impact cannot be reasonably estimated at this time. The organization's ability to earn donations and hold its usual fundraising events is uncertain as public gatherings are currently prohibited and it is uncertain when these prohibitions will be lifted. Management is actively monitoring the affect on its financial condition, liquidity and operations. As a result, management anticipates a temporary decline in donation and fundraising revenue. 8 Page 22 of 126 BIG BROTHERS BIG SISTERS OF OXFORD COUNTY Notes to Financial Statements March 31, 2020 4.Investments 2020 2019 Equitable Bank GIC, interest at 1.85%, matured during the year $-$10,000 Bank of Nova Scotia GIC, interest at 2.30%, matured during the year -10,000 Bank of Nova Scotia GIC, interest at 1.15%, matured during the year -10,000 Bank of Nova Scotia GIC, interest at 2.20%, matured during the year -20,032 Equitable Bank GIC, interest at 2.36%, maturing September 2020 10,000 10,000 Bank of Nova Scotia GIC, interest at 2.80%, maturing September 2020 10,000 10,000 Bank of Nova Scotia GIC, interest at 1.98%, maturing July 2020 20,344 - Concentra Bank GIC, interest at 2.97%, maturing June 2021 10,000 10,000 50,344 80,032 Less short-term investments maturing in the year (40,344)(50,032) $10,000 $30,000 9 Page 23 of 126 BIG BROTHERS BIG SISTERS OF OXFORD COUNTY Notes to Financial Statements March 31, 2020 5. Deferred Income - Restricted The deferred income - restricted balance represents unspent resources externally restricted related to expenses of a subsequent period. Externally restricted contributions consist of the following funds: The Ryan Landon Memorial Fund is dedicated to providing resources that benefit all or a majority of children in the agency, as approved by the Landon Family. The Mary Smith Memorial Fund recognizes community volunteers that have shown dedication to the organization as well as staff. 2020 2019 Ryan Landon Memorial Fund $11,549 $7,093 Mary Smith Memorial Fund 892 892 Ending balance $12,441 $7,985 Changes in the deferred income - restricted balance are as follows: 2020 2019 Beginning balance $7,985 $7,689 Less: amounts recognized as revenue in the year (25)(40) Add:amounts received related to expenses of a subsequent period 4,481 336 Ending balance $12,441 $7,985 6.Endowment In 2002, the organization received a bequest from the Estate of Betty Mason. The principal of $6,000 is to be maintained, with interest earned to be used for camp fees. 10 Page 24 of 126 BIG BROTHERS BIG SISTERS OF OXFORD COUNTY Notes to Financial Statements March 31, 2020 7.Commitments The organization has three operating leases for its premises. The Woodstock location is rented for $3,400 per month plus HST, which is all inclusive, under an extended lease expiring in October 2021. Either the landlord or the tenant can terminate the lease after ninety days that written notice is given. The Ingersoll location is rented for $897 per month plus HST, increasing by 3% per year, under an extended lease expiring in October 2021. The Tillsonburg location is rented for $298 per month plus HST, under a lease expiring January 2021. The landlord can terminate the lease after thirty days that written notice is given. The tenant can terminate the lease after 60 days that written notice is given. The anticipated minimum annual lease payments for the next two years are as follows: 2021 $54,554 2022 30,195 $84,749 8. Financial Instruments Liquidity risk Liquidity risk is the risk that the organization will encounter difficulty in meeting its obligations associated with financial liabilities. Liquidity risk includes the risk that, as a result of operational liquidity requirements, the organization will not have sufficient funds to settle a transaction on the due date; will be forced to sell financial assets at a value, which is less than what they are worth; or may be unable to settle or recover a financial asset. The organization is exposed to this risk mainly in respect of its accounts payable, accrued liabilities and commitments. There have been no changes to this risk or the organization's exposure to it from the previous year. 9.Change in Accounting Policy Effective April 1, 2019 the organization changed its accounting policy for the treatment of tangible capital assets. Previously, the organization was under the small organization threshold of $500,000 of annual revenues and therefore expensed capital expenditures in the period they were incurred. During the year, the organization exceeded the small organization threshold and changed their accounting policy to capitalize tanigble capital assets whose cost exceeds $2,000. This change in policy has been applied prospectively. 11 Page 25 of 126 BIG BROTHERS BIG SISTERS OF OXFORD COUNTY Schedule of Fundraising Revenue and Expenditures For the year ended March 31 (prior period is 3 months)2020 2019 Revenue Bid for Kids Sake $34,411 $- Big Night Out 106,397 - Brews and Bros 4,407 - Car Show 5,728 - Euchreama 2,202 - Miscellaneous 3,208 2,452 Nevada 13,350 1,122 Play for Kids Sake 94,966 41,094 Trivia Night 14,606 9,458 279,275 54,126 Expenditures Bid for Kids Sake 5,130 - Big Night Out 32,774 413 Brews and Bros 724 - Car Show 1,409 - Euchreama 413 - Miscellaneous 44 12 Nevada 6,403 - Play for Kids Sake 10,871 5,654 Trivia Night 4,990 2,877 62,758 8,956 $216,517 $45,170 The accompanying notes are an integral part of these financial statements. 12 Page 26 of 126 2020 Tillsonburg Funding Request Page 27 of 126 153 young people mentored in Tillsonburg •In both 1:1 and group programs •Using both in person and virtual connections •Supply kits for virtual mentoring connections •No Cost to parents 32 Families in Tillsonburg received •Holiday Party in a Box •Christmas Gifts •Turkeys Page 28 of 126 •Increase of 24% from young people mentored in 2019 •Increased the number of youth in a 1:1 mentoring relationship by 82% •Tillsonburg volunteer inquiries made up 15% of all inquiries (up from 13% in 2019) •Increased staff focus in Tillsonburg Page 29 of 126 What does a request of $4,000 include? •A request of less than $30 per child/youth in Tillsonburg •One to one and group programs –at no charge to families •Professional casework team to ensure safe, healthy matches that offer measurable outcomes for youth: •Social emotional competence •Mental Health & Well-being •Educational Engagement & Employment Readiness •Continued programs regardless of in person restrictions in place through the government or public health agencies •Supplies to support continued engagement delivered to the doors of mentors and families Page 30 of 126 •Building developmental relationship that express care, challenge growth, provides support, shares power and expands possibilities •Continued social interaction with a safe, responsible adult while being forced to distance from friends •Support to deal with risk factors that are growing due to the pandemic How will young people in Tillsonburg benefit? Why should you invest in BBBS? •An investment in the youth of a community is an investment of a strong future of the community •We work with youth to break cycles of poverty, unemployment, violence, social isolation etc. •We have proved our ability to adapt to the needs of our community with our quick move to and building of virtual programs •Training for mentors, mentees in families to build developmental relationships •Training to keep our young peoople safe (street, online, school, etc.) Page 31 of 126 Page 32 of 126 2021 - GRANT APPLICATION FORM Application Deadline Date: Friday, November 13, 2020 Community groups requesting funds are required to present their application to Council at the scheduled meeting on January 18, 2021 between 6pm and 9pm. The indicated primary contact will be emailed prior to January 6, 2021 with a time slot. A firm 10 minute period will be allotted to present and answer questions from Council. If there is additional information you wish to communicate to Council which is not included in the form below, please include it as a separate document. 1. Name of Organization: Address/Telephone Number (if applicable): 2. Primary Contact Person: Email: 3. 2021 Grant Request Amount: $ 4. Summary of purpose/mandate of your organization: Please submit all completed applications via one of the following methods: Email: Sheena Pawliwec, Interim Director of Finance spawliwec@tillsonburg.ca & Michelle Smibert, Town Clerk msmibert@tillsonburg.ca Post: Town of Tillsonburg Attention: Sheena Pawliwec 200 Broadway, Suite 204 Tillsonburg, Ontario N4G 5A7 Youth Unlimited YFC Tillsonburg Rayburn Lansdell 19 Queen St., Tillsonburg, 519 688 2266 Rayburn.l@swoyfc.com 5,000 We are committed to helping youth develop holistically by offering programs and developing relationships that nurture the whole person – physically, mentally, emotionally, socially and spiritually. We see the hope and potential in every young person! Page 33 of 126 5. Why do you require funding and what will the funds will be used for? 6. Detail other sources of funding for this project/program (if applicable). Example: Donations, grants from other community groups, etc. 7. Has the Town granted funds to your group in the past 3 years? If yes, please indicate the amount(s) and uses. Year Amount Uses 2020 $2,500 One Month Facility Expense & Supplies for Afterschool Programs 2019 $2,500 One Month Facility Expense & Supplies for Afterschool Programs 2018 $2,000 One Month Facility Expense 8. Financial statements for 2019 attached? x Yes No N/A The first $2,000 is for one month’s operational expense of the Upper Deck facility including utilities, facility maintenance, phone, taxes, and insurance. The Town has been one of several annual sponsors covering one month in the year of these operational expenses. The remaining $3,000 reflects our annual tax expense and we would like to have this amount granted back to the Upper Deck to use specifically to assist in covering the cost to renovate the washrooms. Many improvements have been made on the facility over the past 2-3 years, and the washrooms could use a major makeover. Not a particularly attractive request, but a space we’re all glad to have available when nature calls! Funding for all the Upper Deck programs is raised through the generous support of many individual partners, businesses, service clubs and churches. Annual fundraising events include a Bowlathon in March, Golf Tournament in June, Golf-a-Thon in September, and Friends Banquet in October. In 2020 Covid-19 impacted our fundraising events significantly, but adjustments were made by creating two online events that helped to make up for some of the lost revenue from the cancellation of 3 of these events. We also were eligible to receive funding from the federal government through the CEWS program. We’re grateful the Town is one of our many partners and hope to maintain and build on this shared investment in the youth of our community. Page 34 of 126 9. Have you included additional information for Council’s consideration? Yes x No 10. Group member(s) presenting at the January 18, 2021 meeting: 11. Will you be providing a power point presentation? x Yes No Rayburn Page 35 of 126 YFC/Youth Unlimited Tillsonburg Financial Statements Oct. 31/2020, 2020 Budget, 2021 Budget Oct 31, 2020 2020 Budget 2021 Budget Revenues Donations 68,917 52,200 49,200 Deputation (Staff Funding) 40,520 54,200 56,300 Subsidies 10,359 3,920 8,800 Snack Bar Sales 799 2,000 2,000 Fundraising Events 21,998 51,000 47,000 Event Fees 1,800 6,750 6,600 Total Revenues 144,393 170,070 169,900 Expenditures Programs 2,076 5,125 5,800 Events 1,100 6,200 6,600 Staff 71,556 104,200 96,000 Training 747 1,700 1,300 Facility 14,845 16,450 23,500 Snack Bar 162 1,000 1,000 Office 1,342 2,000 1,900 Fundraising 3,651 18,155 17,710 Administration 12,312 14,721 14,835 Total Expenditures 107,792 169,551 168,645 Current Balance 36,601 519 1,255 Balance Forward 39,797 39,797 33,315 Ending Balance 76,397 33,315 34,570 Page 36 of 126 2021 - GRANT APPLICATION FORM Application Deadline Date: Friday, November 13, 2020 Community groups requesting funds are required to present their application to Council at the scheduled meeting on January 18, 2021 between 6pm and 9pm. The indicated primary contact will be emailed prior to January 6, 2021 with a time slot. A firm 10 minute period will be allotted to present and answer questions from Council. If there is additional information you wish to communicate to Council which is not included in the form below, please include it as a separate document. 1. Name of Organization: Address/Telephone Number (if applicable): 2. Primary Contact Person: Email: 3. 2021 Grant Request Amount: $ 4. Summary of purpose/mandate of your organization: Multi-Service Centre (MSC) Please submit all completed applications via one of the following methods: Email: Sheena Pawliwec, Interim Director of Finance spawliwec@tillsonburg.ca & Michelle Smibert, Town Clerk msmibert@tillsonburg.ca Post: Town of Tillsonburg Attention: Sheena Pawliwec 200 Broadway, Suite 204 Tillsonburg, Ontario N4G 5A7 96 Tillson Ave, Tillsonburg, ON N4G 3A1 519-842-9000 Kathryn Leatherland kleatherland@multiservicecentre.com 10,000 The Multi-Service Centre is a charitable organization providing excellence in employment, literacy and home support services to Oxford, Norfolk and Elgin communities through partnerships and innovation that allow others to embrace their personal independence. Incorporated in 1978, the MSC has been supporting residents and businesses with employment needs, literacy upgrading and helping seniors age in place. Many of these services are at no cost to the client. We are a team of 73 staff and 125 volunteers, governed by a volunteer Board of Directors. Last year we supported 2,366 residents from Tillsonburg. Page 37 of 126 5. Why do you require funding and what will the funds will be used for? 6. Detail other sources of funding for this project/program (if applicable). Example: Donations, grants from other community groups, etc. 7. Has the Town granted funds to your group in the past 3 years? If yes, please indicate the amount(s) and uses. Year Amount Uses 2020 $10,000 volunteer support (recruitment, training, orientation, on-going supervision), the purchase of materials and technology (for literacy tutors and students, for workshop participants or for items in our seniors related programs), and service provision such as transportation and meals for needy individuals. 2019 $10,000 volunteer support (recruitment, training, orientation, on-going supervision), the purchase of materials and technology (for literacy tutors and students, for workshop participants or for items in our seniors related programs), and service provision such as transportation and meals for needy individuals. 2018 $10,000 volunteer support (recruitment, training, orientation, on-going supervision), the purchase of materials and technology (for literacy tutors and students, for workshop participants or for items in our seniors related programs), and service provision such as transportation and meals for needy individuals. 8. Financial statements for 2019 attached? Yes No N/A MSC programs receive base funding annually from two provincial government ministries. However, the agency must raise community support every year in order to meet program needs. Technology literacy is more important than ever as many services are offered virtually as a result from COVID-19. The MSC would like to establish a small lap top lending library for clients who do not have their own device so they can continue to make progress towards their literacy and employment training goals. Many employers are asking for skills operating other devices such as iPad and Chromebook. The MSC needs to purchase these tools so its clients can participate in this learning. The newly established Grocery Buddies program has been a big success for local seniors but is not funded by the government. The MSC needs to raise funds to continue to support the volunteers for that program in 2021. MSC submits grant applications to the municipalities of Elgin, Norfolk, South-West Oxford, Norwich and Tillsonburg every year and conducts annual fundraising campaigns. This year, COVID-19 has created additional challenges for the MSC resulting in the cancellation of many fundraising events along with an increased co st for personal protective equipment to ensure the safety of our staff, clients, volunteers, and community. We need your support now more than ever. Page 38 of 126 9. Have you included additional information for Council’s consideration? Yes No 10. Group member(s) presenting at the January 18, 2021 meeting: 11. Will you be providing a power point presentation? Yes No Kathryn Leatherland, Executive Director Page 39 of 126 2019/20 clients (all programs/all areas – Literacy, Employment, Home Support): 2,366 Town of Tillsonburg clients assisted (70% of overall MSC clients):  1,539 Employment Services clients  70 Literacy clients  757 Home Support clients MSC Facts  Adult Literacy: serving the tri-county community since 1987  Employment Services: available in the community since 1985  Home Support Services: operating in the community since 1978  125 volunteers & volunteer teams provided 4,744.75 hours of service for the tri-county  Visit www.multiservicecentre.com for more information  MSC has been accredited by Accreditation Canada since 2003 What’s On at MSC Milestones reached over the past year include:  Tillsonburg Multi-Service Centre has received the highest rating possible from Accreditation Canada, Accredited with Exemplary Standing  The Literacy Basic Skills program ended the fiscal year on a high note – meeting all performance targets as set by the funder, the Ministry of Labour, Training and Skills Development (MLTSD). The program continues to measure high levels of Learner Satisfaction. The key marker of program success is student goal achievement – with students reaching 77% of Learner Progress markers (60% was the target).  Throughout COVID-19, the MSC continued to serve. Employment services provided support remotely, Literacy clients who had access to technology received support remotely and Home Support maintained services with clients who deemed their service as essential to age in place. All services followed CVOID-19 safety protocols to ensure the safety of our clients, staff, volunteers and community.  Investment in Community: o Continued financial and management support of partner building The Livingston Centre . o Ongoing commitment to volunteer capacity: continuous recruitment, training, and recognition activities. Client Stories Please visit: https://www.youtube.com/channel/UCs32XRdOQV-CAi3LGsnIIgg (or click on the YouTube icon on our website). Area Statistics: 2019-20 Page 40 of 126 2020‐21 2019‐20 APPROVED APPROVED EXPENSES: BUDGET BUDGET Wages & Benefits 2,905,202 2,884,029 Operating Expenses 652,793 617,159 MTCU Restricted Funds 549,361 549,361 Allocated Admin & Facility Costs 862,261 834,193 Staff & Volunteer Development 34,348 34,348 Capital Expenditures 45,000 42,500    TOTAL EXPENSES 5,048,965 4,961,590 REVENUE: Federal & Provincial Funding 3,935,755 3,935,755 Municipal Funding 50,000 50,000 Fees & Service Charges 968,157 874,837 Interest & Misc Income 18,000 12,000 TOTAL REVENUE 4,971,912 4,872,592    NET SURPLUS (DEFICIT)‐77,053 ‐88,998 FUNDS TO RAISE: Fundraising & Donation Goal 32,053 46,498 Transfer from Reserve 0 0 Transfer from Capital 45,000 42,500    NET SURPLUS (DEFICIT) 0 0 Approved Budget for 2020-2021 Fiscal Year Y:\Director of Operations\Board of Directors\MSC\2019 05 27 ‐ MSC 2020‐21 Approved Budget Page 41 of 126 EN KLOSLERGOODREDD Supporting Growth.Providing Direction. Chartered Professional Accountants INDEPENDENT AUDITORS'REPORT To the Members of the Board of: TILLSONBURG &DISTRICT MULTI-SERVICE CENTRE Qualified Opinion We have audited the accompanying financial statements of Tillsonburg &District Multi-Service Centre which comprise the statement of financial position as at March 31,2020,statement of change in net assets,statement of operations and statement of cash flows for the year then ended,and notes to the financial statements,including a summary of significant accounting policies. In our opinion,except for the possible effects of the matter described in the Basis for Qualified Opinion section of our report,the accompanying financial statements present fairly,in all material respects,the financial position as at March 31,2020,and the results of its operations and its cash flows for the year then ended in accordance with Canadian Accounting Standards for Not- For-Profit Organizations. Basis for Qualified Opinion in common with many not-for-profit organizations,Tillsonburg &District Multi-Service Centre derives revenue in cash from donations and fundraising,the completeness of which is not susceptible to satisfactory audit verification.Accordingly,verification of this revenue was limited to the amounts recorded in the records of Tillsonburg &District Multi-Service Centre. Therefore,we were not able to determine whether any adjustments might be necessary to revenue and net assets. We conducted our audit in accordance with Canadian generally accepted auditing standards.Our responsibilities under those standards are further described in the Auditor's Responsibilities for the Audit of the Financial Statements section of our report.We are independent of Tillsonburg &District Multi-Service Centre in accordance with the ethical requirements that are relevant to our audit of the financial statements in Canada,and we have fulfilled our other ethical responsibilities in accordance with these requirements.We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our qualified audit opinion. Responsibilities of Management and Those Charged with Governance for the Financial Statements Management is responsible for the preparation and fair presentation of the financial statements in accordance with Canadian Accounting Standards for Not-for-Profit Organizations,and for such internal control as management determines is necessary to enable the preparation of financial statements that are free from material misstatement,whether due to fraud or error. In preparing the financial statements,management is responsible for assessing the entity's ability to continue as a going concern, disclosing,as applicable,matters related to going concern and using the going concern basis of accounting unless managementeitherintendstoliquidateorceaseoperations,or has no realistic alternative but to do so. Those charged with governance are responsible for overseeing the financial reporting process. Integrating Accounting,Advisory &Wealth Management Services goodcas.com 84 Colborne Street North,Simcoe,ON N3Y 3V1 38 Brock Street East,Tillsonburg,ON N4G 1Z5T519.426.5160 F 519.426.5174 T 519.842.4246 F 519.842.6656OurReportsandCertificatesareissuedontheunderstandingthatunlesstheyarereproducedintheirentirety,any summaries thereof,excerpts therefrom,or references thereto,shall be submitted to us for approval. Page 42 of 126 Auditor's Responsibilities for the Audit of the Financial Statements Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement,whether due to fraud or error,and to issue an auditor's report that includes our opinion.Reasonable assurance is a high level of assurance but is not a guarantee that an audit conducted in accordance with Canadian generally accepted auditing standards will always detect a material misstatement when it exists.Misstatements can arise from fraud or error and are considered material if,individually or in the aggregate,they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements. As part of an audit in accordance with Canadian generally accepted auditing standards,we exercise professional judgment and maintain professional skepticism throughout the audit.We also: Identify and assess the risks of material misstatement of the financial statements,whether due to fraud or error,design and perform audit procedures responsible to those risks,and obtain audit evidence that is sufficient and appropriate to provide a basis for our opinion.The risk of not detecting a material misstatement resulting from fraud is higher than for one resulting from error,as fraud may involve collusion,forgery,intentional omissions,misrepresentations,or the override of internal control. Obtain an understanding of internal control relevant to the audit in order to design audit procedures that are appropriate in the circumstances,but not for the purpose of expressing an opinion on the effectiveness of internal control. Evaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates and related disclosures made by management. Conclude on the appropriateness of management's use of the going concern basis of accounting and,based on the audit evidence obtained,whether a material uncertainty exists related to events or conditions that may cast significant doubt on the entity's ability to continue as a going concern.If we conclude that a material uncertainty exists,we are required to draw attention in our auditor's report to the related disclosures in the financial statements or,if such disclosures are inadequate,to modify our opinion.Our conclusions are based on the audit evidence obtained up to the date of our auditor's report.However,future events or conditions may cause the entity to cease to continue as a going concern. Evaluate the overall presentation,structure and content of the financial statements,including the disclosures,and whether the financial statements represent the underlying transactions and events in a manner that achieves fair presentation. We communicate with those charged with governance regarding,among other matters,the planned scope and timing of the audit and significant audit findings,including any significant deficiencies in internal control that we identify during our audit. Good Redden Klocer LLP CHARTERED PROFESSIONAL ACCOUNTANTS Licensed Public Accountants Tillsonburg,Ontario July 27,2020 Page 43 of 126 TILLSONBURG &DISTRICT MULTI-SERVICE CENTRE STATEMENT OF FINANCIAL POSITION As at March 31,2020 (With comparative figures as at March 31,2019) Operating Capital Reserve Total Total Fund Fund Fund 2020 2019 ASSETS S S S S S Cash .717,043 50,000 622,305 1,389,348 1,145,628 Accounts receivable 72,865 --72,865 108,792 Total current assets 789,908 50,000 622,305 1,462,213 1,254,420 Long-term investments and receivables (note 3)93,915 311,000 713,784 1,118,699 1,110,858 Equipment (note 5)-3,392 -3,392 5,478 Total Assets 883,823 364,392 1,336,089 2,584,304 2,370,756 LIABILITIES AND FUND BALANCES Accounts payable and accrued liabilities (note 4)570,118 --570,118 917,204 Deferred revenue (note 8)142,920 --142,920 88,079 Total current liabilities , 713,038 --713,038 605,283 Fund Balances Invested in property and equipment -3,392 -3,392 5,478 Invested in long-term investments -311,000 713,784 1,024,784 1,016,942 Internally restricted -50,000 622,305 672,305 515,844 Unrestricted 170,785 --170,785 227,209 Total fund balances -170,785 364,392 1,336,089 1,871,266 1,765,473 Total Liabilities and Fund Balances 883,823 364,392 1,336,089 2,584,304 2,370,756 Approved by: SA Page 44 of 126 TILLSONBURG &DISTRICT MULTI-SERVICE CENTRE STATEMENT OF OPERATIONS AND CHANGES IN FUND BALANCES For the year ended March 31,2020 (With comparative figures for the year ended March 31,2019} Operating Capital Reserve Mar.31 Mar.31 Fund Fund Fund 2020 2019 $$$$$ REVENUE / Provincial funding 3,910,262 --3,910,262 3,916,667 Local government and other grants 68,281 --68,281 64,564 Donations and fundraising 16,883 --16,883 34,383 Client fees 190,694 --190,694 168,686 Program income 52,176 --52,176 89,915 Allocated administration 639,984 34,872 -674,856 644,328 Interest and miscellaneous income 42,882 1,177 16,982 61,041 24,506 Total revenue 4,921,162 36,049 16,982 4,974,193 4,943,049 \) Page 45 of 126 TILLSONBURG &DISTRICT MULTI-SERVICE CENTRE STATEMENT OF OPERATIONS AND CHANGES IN FUND BALANCES For the year ended March 31,2020 (With comparative figures for the year ended March 31,2019) Operating Capital Reserve Mar.31 Mar.31 Fund Fund Fund 2020 2019 $$$$$ EXPENDITURES Wages and benefits 2,752,529 --2,752,529 2,705,835 Travel 85,279 --85,279 50,897 Program expenses 955,971 --955,971 1,007,575 Office and administration 397,656 24 -397,680 409,150 Allocated administration 674,856 --674,856 644,328 Amortization of property and equipment -2,085 -2,085 2,409 Total expenditures 4,866,291 2,109 -4,868,400 4,820,194 Excess (Deficiency)of Revenue Over Expenditures for the Year 54,871 33,940 16,982 105,793 122,855 Interfund Transfers,Net (111,294)(36,025)147,319 -- Change in Fund Balances for the Year ‘(56,423)(2,085)164,301 105,793 122,855 Fund Balance,Beginning of Year 227,208 366,477 1,171,788 1,765,473 1,642,618 Fund Balance,End of Year 170,785 364,392 1,336,089 1,871,266 1,765,473 Page 46 of 126 TILLSONBURG &DISTRICT MULTI-SERVICE CENTRE STATEMENT OF OPERATIONS -OPERATING FUND For the year ended March 31,2020 (With comparative figures for the year ended March 31,2019} Mar.31 Mar.31 Schedule 1 Schedule 2 Schedule 3 2020 2019 $s $$$$ REVENUE Provincial funding 2,161,449 1,748,813 -3,910,262 3,916,667 Local government and other grants -40,996 27,285 68,281 64,564 Donations and fundraising 16,299 -584 16,883 34,383 Client fees 190,694 --190,694 168,686 Program income 10,215 15 41,946 52,176 89,915 Allocated administration --639,984 639,984 609,456 Interest and miscellaneous income --42,882 42,882 9,166 Total revenue 2,378,657 1,789,824 752,681 4,921,162 4,892,837 EXPENDITURES . Wages and benefits 1,437,725 812,402 502,402 2,752,529 2,705,834 Travel 82,126 2,627 526 85,279 50,897 Program expenses 281,553 513,105 161,313 955,971 1,007,575 Office and administration 232,157 131,930 33,569 397,656 409,108 Allocated administration 345,096 329,760 -674,856 644,328 Total expenditures 2,378,657 1,789,824 697,810 4,866,291 4,817,742 Excess (Deficiency)of Revenue Over Expenditures for the Year --54,871 54,871 75,095 Page 47 of 126 TILLSONBURG &DISTRICT MULTI-SERVICE CENTRE SCHEDULE 1 STATEMENT OF OPERATIONS -COMMUNITY SUPPORT SERVICES For the year ended March 31,2020 (With comparative figures for the year ended March 31,2019} South West Exercise Mar.31 Mar.31 LHIN Program 2020 2019 $$$ REVENUE Provincial funding 2,089,965 71,484 2,161,449 1,766,965 Donations and fundraising 1,514 14,785 16,299 16,314 Client fees 190,694 -190,694 168,686 Program income 215 10,000 10,215 10,000 Total revenue 2,282,388 96,269 2,378,657 1,961,965 EXPENDITURES Wages and benefits 1,341,456 96,269 1,437,725 1,300,151 Travel 82,126 -82,126 45,662 Program expenses 281,553 -281,553 119,361 Office and administration 232,157 -232,157 215,163 Allocated administration 345,096 -345,096 281,628 Total expenditures 2,282,388 96,269 2,378,657 1,961,965 Excess (Deficiency)of Revenue Over Expenditures for the Year --:. Page 48 of 126 TILLSONBURG &DISTRICT MULTI-SERVICE CENTRE SCHEDULE 2 STATEMENT OF OPERATIONS -MTCU FUNDED PROGRAMS For the year ended March 31,2020 (With comparative figures for the year ended March 31,2019) Youth Literacy Basic Employment Vic/CAN/ON Mar.31 Mar.31 Job Link Skills Services YJICS Job Grant 2020 2019 $$$s $$$$s REVENUE Provincial funding -190,185 1,038,700 400,040 119,888 1,748,813 2,113,302 Local government and other grants --40,996 --40,996 33,831 Donations and fundraising ------1,225 Program income -16 ---45 - Interest and miscellaneous income ------10 Total revenue -190,200 1,079,696 400,040 119,888 1,789,824 2,148,368 EXPENDITURES Wages and benefits :-138,027 505,492 152,652 16,231 812,402 939,359 Travel -295 2,332 --2,627 4,697 Program expenses -6,507 224,916 180,723 100,959 §13,105 713,114 Office and administration -16,427 104,484 10,973 46 131,930 128,498 Allocated administration -28,944 242,472 55,692 2,652 329,760 362,700 Total expenditures :-190,200 1,079,696 400,040 119,888 1,789,824 2,148,368 Excess (Deficiency)of Revenue Over Expenditures for the Year ------- Page 49 of 126 TILLSONBURG &DISTRICT MULTI-SERVICE CENTRE SCHEDULE 3 STATEMENT OF OPERATIONS -ADMINISTRATION &OTHER PROGRAMS For the year ended March 31,2020 (With comparative figures for the year ended March 31,2019) VIP Mar.31 Mar,31 Admin Program 2020 2019 $$$$ REVENUE ;Provincial funding ---36,400Localgovernmentandothergrants22,432 4,853 27,285 30,733Donationsandfundraising584-584 16,844 Program income 41,946 -41,946 79,915Allocatedadministration639,984 -639,984 609,456interestandmiscellaneousincome42,882 -42,882 9,156 Total revenue 747,828 4,853 752,681 782,504 EXPENDITURES Wages and benefits 502,402 -: 502,402 466,324 Travel 526 -526 538 Program expenses 159,663 1,650 161,313 175,100Officeandadministration30,366 3,203 33,569 65,447 Total expenditures 692,957 4,853 697,810 707,409 Excess (Deficiency)of Revenue Over Expenditures for the Year 54,871 -54,871 75,095 S|“9- Page 50 of 126 TILLSONBURG &DISTRICT MULTI-SERVICE CENTRE STATEMENT OF CASH FLOWS For the year ended March 31,2020 (With comparative figures for the year ended March 31,2019) 2020 2019 $$ Cash Flows from Operating Activities Excess of revenue over expenditures for the year 105,794 122,853 Amortization 2,085 2,409 107,879 125,262 Changes in non-cash working capital accounts Decrease (increase)in accounts receivable 35,927 (15,452) Decrease (increase)in prepaid expenses and deposits -5,057 Increase (decrease)in accounts payable and accruals 52,914 (13,076) Increase (decrease)in deferred revenue 54,841 14,486 Cash flows from (applied to)operating activities 251,561 116,277 Cash Flows from Investing Activities Decrease (increase)in long-term investments and receivables (7,841)(7,842) Increase in Cash During the Year 243,720 108,435 Cash at Beginning of Year 1,145,628 1,037,193 Cash at End of Year 1,389,348 1,145,628 -10- Page 51 of 126 TILLSONBURG &DISTRICT MULTI-SERVICE CENTRE NOTES TO THE FINANCIAL STATEMENTS For the year ended March 31,2020 1,NATURE OF OPERATIONS The Tillsonburg &District Multi-Service Centre (the "Centre")was incorporated without share capital in 1977 under the Income Tax Act of Canada as a registered charity.The Centre is exempt from tax under section 149 of the Income Tax Act. The purpose ofthe Centre is: (i)To provide and render employment,home support and adult basic literacy services to a primarily adult resident population; (ii)To establish and operate a centre for the organization and dissemination of social services throughout the Town of Tillsonburg and its surrounding district; (ili)To co-operate and.co-ordinate with all other social service agencies;and (iv)To receive,acquire and hold gifts,donations,legacies and devises. 2.SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES The Centre follows Canadian Accounting Standards for Not-for-Profit Organizations;significant aspects of the accounting policies adopted are as follows: (a)Fund Accounting in order to ensure observance of limitations and restrictions placed on the use of the resources available to the Tillsonburg &District Multi-Service Centre ("Centre"),the accounts are maintained in accordance with the principles of "fund accounting".Under these principles,resources for various purposes are classified for accounting and reporting purposes into funds that are in accordance with activities or objectives specified. Separate accounts are maintained for each fund. {i)Operating Fund The Operating Fund of the Centre records amounts used for the day to day operations of the Centre and also records the assets,liabilities and net surplus carried forward relating to ongoing operations. (ii)Capital Fund The Capital Fund reports assets,liabilities,revenue and expenditures related to the Centre's property and equipment. (iii)Reserve Fund Money in the reserve funds have been set aside for future expenditures for building maintenance,other capital additions and contingencies and is to be used as authorized by the Board.Interest generated by the reserve fund is maintained in the account. -11- Page 52 of 126 TILLSONBURG &DISTRICT MULTI-SERVICE CENTRE NOTES TO THE FINANCIAL STATEMENTS For the year ended March 31,2020 2.SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (continued) (b)Revenue Recognition The Centre follows the restricted fund method of accounting for contributions. Restricted contributions are recognized as revenue of the fund to which they relate in the year in which they are received.Restricted contributions for which there is no corresponding restricted fund,are recognized in the Operating Fund using the deferral method,whereby the contributions are deferred and brought into income when the applicable expenses are incurred. Unrestricted contributions are recognized as revenue of the Operating Fund in the year in which they are received or become receivable if the amount to be received can be reasonably estimated and collection is reasonably assured. Investment income earned on resources of the Capital Fund and Reserve Fund is recognized as revenue of those funds.Unrestricted investment income is recognized as revenue of the Operating Fund. Program income and client fees are recognized as revenue in the Operating Fund when the service is performed and the legal obligation to pay is created. (c)Contributed Services Volunteers contribute time each year to assist the Centre in carrying out its service delivery activities. Because of the difficulty in determining the fair value contributed services are not recognized in the financial statements. (d)Government Assistance Government grants and funding is recorded when there is reasonable assurance that the Centre has complied with and will continue to comply with all necessary conditions to obtain the grants and funding. Funding related to current expenditures is recognized in the current period determination of net income. Funding related to expenses of future periods is deferred and amortized into income as related expenses are incurred,or in accordance with the restricted fund method where a corresponding restricted fund is presented. (e)Income Taxes As a registered charity,the Centre is exempt from Part |tax under paragraph 149(1)(f)of the Income Tax Act (Canada). (f)Allocated Administration The Centre incurs administration costs that relate to the whole organization.These costs include human resource costs for the executive director,business manager,accounting clerks,receptionists,as well as costs for office supplies,equipment rental and staff development.These costs are allocated to the various programs and departments using Ministry funding levels as an indicator of program activity,or when identifiable,specific activities and resource consumption of the individual programs. “p Page 53 of 126 TILLSONBURG &DISTRICT MULTI-SERVICE CENTRE NOTES TO THE FINANCIAL STATEMENTS For the year ended March 31,2020 2.SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (continued) (g)Equipment Equipment is recorded at cost and contributed capital assets are recorded at their fair market value at the date of contribution.Capital assets funded through government programs or agencies are recorded at cost and the corresponding revenue is deferred and amortized on the same basis as the asset.Ministry funding received as outlined in lending agreements,is brought into income in the year received with the offsetting capital purchase recorded as program expense.Ministry funded capital expenditures included in program expense and Ministry funding was $113,391 in 2020 (2019 -Snil). The equipment is amortized straight-line using the following rates: Furniture 20 years The Centre regularly reviews capital assets to eliminate obsolete items.Amortization is calculated at half the normal annual rate in the year of acquisition;no amortization is recorded in the year of disposal. (h)Financial Instruments Financial instruments are recorded at fair value when acquired or issued.In subsequent periods,financial assets with actively traded markets are reported at fair value,with any unrealized gains and losses reported in income.All other financial instruments are reported at amortized cost,and tested for impairment at each reporting date.Transaction costs on the acquisition,sale or issue of financial instruments are expensed when incurred. Financial instruments are comprised of accounts receivable,short and long-term investments and receivables,accounts payable and accrued liabilities.All financial instruments in these financial statements are subsequently carried at amortized cost. (i)Jointly Controlled Enterprises The Centre has elected to account for all such interests using the cost method.This applies to the partnership interest in Tillsonburg Community Services Initiatives (TCSI). (j)Measurement Uncertainty The preparation of financial statements in conformity with Canadian Accounting Standards for Not-for-Profit Organizations requires management to make estimates and assumption that affect the reported amount of assets and liabilities,disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the period.Such estimates are periodically reviewed and any adjustments necessary are reported in earnings in the period in which they become known.Actual results could differ from these estimates.The primary estimates made by management in these financial statements relate to the useful lives of capital assets and accrued liabilities. “p Page 54 of 126 TILLSONBURG &DISTRICT MULTI-SERVICE CENTRE NOTES TO THE FINANCIAL STATEMENTS For the year ended March 31,2020 3.LONG-TERM INVESTMENTS AND RECEIVABLES 2020 2019 Partnership Interest -related party The Board approved an initial investment in Tillsonburg Community Services Initiatives in partnership with Community Living Tillsonburg. The investment is recorded at its original cost in accordance with the cost method forjointly controlled enterprises.311,000 311,000 Loan Receivable -related party The Board approved long-term financing to a related company, Stonebridge Community Services (SCS).The loan was advanced to fund start up costs.The loan bears cumulative interest at 1%payable annually in December.There are no set terms of repayment and no payments have been received in the last twelve month operating period.655,000 655,000 Advance Receivable -related party The Board approved a short-term advance to a related company, Stonebridge Community Services (SCS).The amounts have been advanced to fund operating needs and working capital requirements.The loan bears cumulative interest at 1%payable annually in December.There are no set terms of repayment and no payments have been received in the last twelve month operating period.93,915 93,915 Interest Receivable on SCS outstanding balances.58,784 50,943 1,118,699 1,110,858 4,GOVERNMENT REMITTANCES Included in accounts payable and accrued liabilities are amounts for government remittances payable totaling $34,209 (2019 -40,472). 5.EQUIPMENT Accumulated Cost Amortization 2020 2019 $$$$ Furniture 48,177 44,785 3,392 5,478 -14- Page 55 of 126 TILLSONBURG &DISTRICT MULTI-SERVICE CENTRE NOTES TO THE FINANCIAL STATEMENTS For the year ended March 31,2020 6.LEASE COMMITMENT The Centre leases its premises located at 96 Tillson Avenue from Tillsonburg Community Services Initiatives.The initial lease period ran for 15 years and expired July 31,2013.The Centre exercised its option to extend the lease five years,ending July 31,2018.The organization has entered into a verbal agreement to extend the lease for another 5 years.See note 7 -Related Party Transactions. 7.RELATED PARTY TRANSACTIONS During the year the Centre paid rent for office space and storage of $61,902 (2019 -$61,248)to and received administration fees of $12,000 (2019 -$12,000)from an organization in which they have a partnership interest, Tillsonburg Community Services Initiatives (TCS!).The Centre,together with Community Living Tillsonburg formed a partnership known as Tillsonburg Community Services Initiatives.This partnership is a non-profit corporation established for the purpose of contracting,owning,operating,leasing and managing a building to support community agencies.The initiative represents a jointly controlled enterprise for the Centre.These transactions are in the normal course of operations and were measured at the exchange amount,being the amount of consideration established and agreed to by the related parties. During the year,the Centre made payments to Stonebridge Community Services (SCS)of $91,201 (2019 - $85,261)for rent and $96,269 (2019 -$96,166)for exercise and falls prevention classes.The Centre charged SCS revenue of $12,000 in administration fees (2019 -$12,000).SCS is a non-profit corporation related by common board control.The purpose of SCS is to assist aged,ill or disabled persons by providing such services as housekeeping,meal preparation,nursing and shopping assistance.The organization also assists needy persons who are unemployed and low skilled by providing an employment training centre,counselling and education programs.These transactions were in the normal course of operations and were measured at the exchange amount,being the amount of consideration established and agreed to by the related parties. The Centre periodically lends funds to SCS which are considered to be long term in nature with no set repayment terms.The year end loan balance to SCS was $748,915 (2019 -$748,915),of which $93,915 has been classified as an operating advance with the remaining portion considered a long-term loan financing.All amounts are classified as long-term on these financial statements as there is no expectation of repayment within the next operating period. Interest accrues on these amounts annually at a rate of 1%per annum and is cumulative.Interest accrued and receivable from SCS at year end is $50,942 (2018 -$43,101)and is included in long-term investments and receivables;the amount is not expected to be collected within the next operating period. Other related parties include management and governance for the Centre as they have the authority and responsibility for planning,directing and controlling the activities.All transactions with management are in the normal course of operations and are limited to salary and wages.There have been no transactions with directors and officers during the period.No other amounts are outstanding from or due to related parties. -15- Page 56 of 126 TILLSONBURG &DISTRICT MULTI-SERVICE CENTRE NOTES TO THE FINANCIAL STATEMENTS For the year ended March 31,2020 8.DEFERRED REVENUE AND SURPLUS FUNDS Some of the programs which are offered by the Centre are funded on a different year end reporting basis than the Centre.The deferred revenue represents the funds which have been received by the Centre,and which relate to expenditures to be incurred subsequent to March 31,but for which no specific restricted fund has been established.These funds will be matched against expenditures during a subsequent period.Any remaining surplus in the government funded programs has been included in accounts payable and will either be returned to the funding agency in the subsequent year,or used in a manner as prescribed by the funding agency and amortized into income on that basis. 9.FINANCIAL INSTRUMENTS The Centre is exposed to various risks through its financial instruments and has a comprehensive risk management framework to monitor,evaluate and manage these risks.The following analysis provides information about the Centre's risk exposure and concentration as of March 31,2020: (a)Credit Risk Credit risk arises from the potential that a counter party will fail to perform its obligations.The Centre extends credit to its clients in the normal course of its operations.It carries out,on a continuing basis,credit checks on its clients and maintains provisions for bad debts.The Centre has a significant number of clients which minimizes the concentration of credit risk,and the most significant receivables are from the government. (b)Interest Rate Risk Interest rate risk reflects the sensitivity of the Centre's financial condition to movements in interest rates. The company receives interest on its investments based on the bank prime rate.These interest rates are representative of current market rates for investments with similar terms,conditions and maturities.The Centre does not carry any interest bearing debt. 10.ECONOMIC DEPENDENCE The organization receives the majority of its revenue through various government ministries and its ability to continue viable operations is dependent upon continued funding from the governments.The funding is based on approved expenditure levels for each program as set out by agreements between the Ministry and the organization.Any excess of revenue over expenditures subsidized by the Ministry can either be requested by the Ministry to be returned or offset against future years'funding. 11.COMPARATIVE FIGURES Certain of the prior year's balances have been reclassified to conform with the current year's presentation. 12.SUBSEQUENT EVENTS In March 2020 the COVID-19 pandemic outbreak began disrupting commerce around the world.The Canadian Government began limiting travel and encouraged self-isolation for those recently travelling or symptomatic.The impact of COVID-19 on the company’s operational and financial performance will depend on certain developments,including the duration and spread of the outbreak,impact on customers,employees and vendors all of which are uncertain and cannot be predicted.At this point,the extent of which the COVID-19 may impactthefinancialconditionorresultsofoperationsisuncertain. -16- Page 57 of 126 Building a community of inclusiveness, innovation and independence together. www.multiservicecentre.com Annual Report 2019 - 2020 Page 58 of 126 2 Board Update Vice Chair & Fundraising Chair Board Members Chair Treasurer Director Director Board Members As I write these words this morning, we are in the middle of a pandemic and the world as we know it has turned upside down. We are not sure what the “new” normal will look like going forward. What I do know is that our staff, leadership team and volunteers have met the challenge, been nimble on their feet and changed and adapted to all of the new requirements. We are in good hands! 2019 was an extremely busy year. Getting ready for accreditation was one of the main focus’ of the year. Staff worked extremely hard to meet the challenge of the accreditation standards and I am pleased to announce that the Multi -service Centre received Accreditation with Exemplary Standing. Congratulations to everyone involved! The Leadership Team continues to review and update the MSC Strategic Plan. Both the Mission and Vision of the organization were updated and are shown below: Vision Building a Community of Inclusiveness, innovation and independence together. Mission The Multi-Service Centre is a charitable organization providing excellence in employment, literacy and home support services to Oxford, Norfolk and Elgin communities through partnerships and innovation that allow others to embrace their personal independence. As a client centered organization client satisfaction is of great importance to everyone. I am pleased that our client satisfaction surveys show a high level of overall satisfaction, in all areas of the services we deliver. Kudos to the Leadership Team, the staff and volunteers that have made this happen. Without you we would not be able to provide the services to the community that are so vital and important. A priority this year has been to promote safety for our clients particularly in the area of falls prevention. I am pleased to note that the number of falls has steadily decreased. We will continue to educate each other and our clients on how to be safe in the home. I say this every year, but on behalf of the Board, thank you to all of the volunteers who are truly the backbone of the MSC organization. Hundreds of hours each year are put in by the volunteers to drive clients to their appointments, deliver meals on wheels, fundraise or provide tutoring services. Thank you to each and every volunteer who gives of their time, effort and expertise to help out. Your contributions touch lives and make an amazing difference to our clients and the community! As we move forward in 2020, while we may have to modify some of the ways we provide our services due to the pandemic, we will not change the level of care or service we provide to the communities we serve. Thank you to all of the Board who have been so supportive this past year and who give so generously of their time. Fran Bell, Board Chair Fran Bell Valerie Foerster Marian Muth Director Helen Lamos-Parker Lynda Van De Maele David Morris Page 59 of 126 3 It has been a successful and rewarding year for the Multi-Service Centre. All our programs met their goals and many in fact exceeded these, providing even more service to our communities. We could not have achieved this without our excellent staff, Board of Directors, volunteers and the support of our clients, donors, and funders. Much of our work this year centred around two key priorities; a culture of accountability and client and family advocacy. Central to those core principles was our on -site survey from Accreditation Canada in the fall. This was the fourth accreditation survey for the MSC, and we achieved our best results yet earning the highest standing possible; accreditation with exemplary standing. This result demonstrated our commitment to quality and is evidence of the effectiveness of our policies and the care we provide every day. This work never stops, and we are already reaching towards new improvements in our services. This year the MSC also engaged its staff, volunteers, Client and Family Council as well as community partners for their ideas on how we could grow and improve. This feedback informed the creation of our new Strategic Plan, including a revised Mission, Vision and Core Beliefs, that will guide our work over the coming two years. This plan focuses on four strategic priorities; Building Connections, Foster Exceptional People and Teams, Advance Safe Quality Care and Service and Strengthen Organizational Capacity. We are excited as we begin all our plans that will see the MSC realize these important priorities. The MSC enters the 2020-21 year full of optimism and ready to meet the growing needs of our communities. I hope you will join us on Face Book or Instagram so we can keep in touch all year. Stay well, Kathryn Leatherland, MSC Executive Director CONTENTS Mission, Vision, Values . . . .4 Program Updates . . . . . . . . 5 Financials . . . . . . . . . . . . . . 9 Our Team . . . . . . . . . . . . . . 10 Volunteers . . . . . . . . . . . . . 11 Donors . . . . . . . . . . . . . . . . 12 ED Update Page 60 of 126 4 VISION Building a Community of inclusiveness, innovation and independence together. VALUES Collaboration Diversity Integrity Respect Quality MISSION The Multi-Service Centre is a charitable organization providing excellence in employment, literacy and home support services to Oxford, Norfolk and Elgin communities through partnerships and innovation that allow others to embrace their personal independence. Since 1978, the Multi -Service Centre has been providing high quality employment, literacy and home support services to those in need. We are an accredited, non -profit, charitable organization dedicated to promoting high quality accessible community services in Oxford, Elgin and Norfolk Counties. Page 61 of 126 5 Change and evolving to meet the needs of our clients and community is part of our daily practice in providing Home Support Services. We hold steadfast to our commitment of supporting seniors and adults living with disabilities to age in place, remain independent and connected to our community. Home Support continues to strengthen our relationship with our funder, Ontario Health (formerly the Southwest LHIN), our community partners, our staff and most importantly our clients to achieve this goal. Ongoing use of our information system Alayacare in our daily practices allows us to improve efficiencies in communication and care. We can communicate and respond in real time to our frontline staff of Personal Support Workers, Housekeepers and volunteers in support of our clients and their care needs. Effective communication and responses to clients, staff and other health care professionals assists in minimizing potential of an incident occurring and contributes to the physical and emotional wellbeing of our clients and staff. We look forward to initiating and use of the Client and Family Portal that will further enhance the ability of effective communication between all involved in the care of our clients and adults living with disabilities. Our Assisted Living Program expanded seamlessly to create an additional hub in an area that historically has been a challenge to serve geography. We now support twice the number of seniors and adults with disabilities then we had previously. Client’s care plans are initiated and updated to reflect their goals of care and required care needs. Central Intake continues to grow in use across Oxford County. The ability for our seniors and adults living with disabilities to call one number and tell their story once has been embraced by those potential clients in their search for needed services. We have the privilege of aiding this program in meeting those needs. Outcomes of Central Intake have enhanced collaboration across service providers in the counties and efficient communication resulting in decreased wait time for accessing and initiation of requested services. “I want to thank each and every one of my PSW’s who take care of me in my home. They do not realize what they mean to me, they are all doing a fine job . . . " - Client Home Support Page 62 of 126 6 Our transportation program is robust and always growing. This would not be possible without the unwavering dedication of our volunteers who drive our clients to requested appointments in and out of town. The use of our wheelchair van has assisted in those clients with mobility issues attend appointments and social functions. Our ability to respond to transportation requests is reflected in surpassing our funder requirements for number of rides and clients served. Whether it is a hot or frozen meal a client or family member requests, this program surpasses our funder requirements for number of clients and meals served. Meals on Wheels (MOWs) serve the Tillsonburg, Norwich, Burgessville and Straffordville communities in meeting requested nutritional needs. Client satisfaction is high in variety and taste of our meals as well as the friendly volunteers who deliver the meals. Foot care is a very important service that provides our clients with basic foot care in home or in a clinic setting. Our trained and certified Personal Support Workers work diligently to maintain foot care health in our community. The clinics held at Ingersoll Services for Seniors, Hickory Hills Retirement Community in Tillsonburg, Mt. Elgin, Caressant Care LTC in Courtland and at the Livingston Centre are well attended and continue to grow. Seniors are more active and acknowledge the need for good foot health. Our housekeepers do not just provide housekeeping services but errand services, grocery shopping and meal preparation. They ensure a clean home as well as monitor the client ’s physical and emotional wellbeing. They are another set of eyes supporting our clients and are advocates in relating client needs and concerns. Home Support went through our 4th Accreditation Canada process this past October. It was a journey that provided review and reflection of our organizational policies, program procedures and guidelines as an organization and within Home Support. It was a team effort in meeting the Required Organizational Practices (ROPs) and established standards for high quality health care. These practices and standards are globally created, and we achieved and exceeded the ROPs and standards and were accredited with Exemplary Standing. We are very proud of this achievement and will not rest on our laurels. We continue to review our policies and practices to ensure we are providing the best care and services possible. I would be amiss if I did not speak to COVID -19 and the impact on our Home Support services and our community. As this pandemic continues to play out our front line, internal staff and volunteers have made a commitment to continue to serve the care needs of our vulnerable clients during this pandemic. Our Assisted Living clients, MOWs, and Transportation programs continue. The collaboration, support and generosity of our governments, community, business and organizations, volunteers and all staff support our commitment to providing ongoing stellar care. We are very appreciative, and it is a privilege to be a part of our communities in meeting care and service needs. Thank you, take care and be safe. Diana Handsaeme, Director of Home Support Services FACTS • 12,692 Meals on Wheels (hot meals) delivered to 145 clients • 154 Meals on Wheels (frozen meals) delivered to 68 clients • 4,683 transportation drives to 218 clients • 27,759 assisted living hours to 66 clients • 928 Home Support Clients • 27,759 assisted living and 2,938 homemaking hours • 2,926 foot care sessions • 2,964 volunteer hours contributed by 86 volunteers Page 63 of 126 7 MSC Employment Services (as well as Literacy Basic Skills) programs are funded by the Ministry of Labour, Training and Skills Development (MLTSD), indicating another name change on the part of the funder since the previous year. Employment Services continues to assist job seekers, youth and employers in the community by providing Employment Services (and Job Development), Youth Job Connection, Youth Job Connection -Summer and the Canada Ontario Job Grant (for employers). Last year, over 4,277 clients participated in Employment Services programming through The Livingston Centre site as well as the itinerant office location in Fairground. Team members ended the fiscal year on a positive note – meeting performance targets as set by the funder, while continuing to achieve high levels of client satisfaction. The key marker of program success is the number of individuals connected to work and training (810 individuals) in Employment Services. In the youth programs, success is measured by the number of participants who complete both the workshop and placement/education components and maintain success for 3 months. Overall, these targets were met. Kudos to staff for reaching these key objectives. Team members continue to support the MSC ’s overall mission by investing in community partnerships and activities. Examples include: providing employment focused workshops at the local high school twice a year; partnering, once again, with the Town of Tillsonburg to deliver two Job Fairs to benefit both job seekers and employers; participation on groups like the Tillsonburg Resource Network and initiatives like the bike program, which links this means of transportation to some clients. Advancing education options remained a theme last year with Contact North continuing to come on-site in The Livingston Centre to connect individuals with online learning opportunities. Thank you to Contact North, and all referral partners in The Livingston Centre and the community, who help team members facilitate success for individuals. FACTS • 15 employers updated skills of 56 employees through Canada - Ontario Job Grant • 4,277 clients participated in Employment Services programs • 3,467 Resource & Information Workshop clients • 810 ES Assisted Service clients completed service with 666 successful outcomes (Training/ Employed) • 82 total participants in Youth Job Connection and YJC Summer programs with 66 successful outcomes (Training/Employed) • 129 youth have attended Get Connected Youth Network events • 694 New ES Assisted Service Intakes – 247 Youth (<30), 230 Mid -Aged Adults (30 -44), 217 Older Worker Adults (>44) • 52 Employers have received Training Incentives for ES job placements Employment Page 64 of 126 8 The LBS program ended the fiscal year on a high note – meeting all performance targets as set by the funder, the Ministry of Labour, Training and Skills Development (MLTSD). The program continues to measure high levels of Learner Satisfaction. The key marker of program success is student goal achievement – with students reaching 77% of Learner Progress markers (60% was the target). The progress marker is especially noteworthy, as the MSC Literacy program provides services to an eclectic student population in both 1 -1 and classroom settings. Improving technology skills is an increasingly important component of both service delivery and a necessary skill set for the job market in all sectors. Computers do not just ‘work’ when we turn them on! In addition to programming delivered by instructional staff, tutors provide the valuable 1 -1 outreach using the Laubach method. Several new tutors were trained in this system prior to being matched with students over the past year. These two -day sessions, twinned with screening protocols and weekly meetings between matched pairs, demonstrate the commitment MSC tutors have to students. Long time LBS coordinator Wendy Woodhouse retired from MSC after almost 30 years of building and leading the literacy program for MSC. Wendy was well known as a staunch advocate of literacy. We thank her for her dedication and devotion to the cause. Program personnel and literacy students provided input to the developer of a ‘Bot Reader’ software program. This tool has been designed to help adult students improve reading, pronunciation, spelling, vocabulary and word comprehension. We are grateful to Literacy Link South Central for making us aware of this timely project – given the urgent need to increase and improve remote learning options, a special challenge for those with low level literacy skills. Tillsonburg participants in the Bot project were lauded by the developer for providing the most and the best feedback. “Today I spent some time reading again; I had a good time. Also listening to Bot Reader was good. I can see the words that I need to pronounce better.” -Literacy Student On a personal note, I thank instructors Sara (Tillsonburg) and Jennifer (Woodstock), as well as the tutors, for their dedication to the students in the program. Maureen Vandenberghe, Literacy & Basic Skills Coordinator FACTS • 140 Literacy students • 5,796 contact hours • 1,780.75 volunteer hours • 39 Literacy volunteers Literacy Page 65 of 126 9 2019 - 2020 Annual Operating Budget: $4,866,290 In addition to these contracts for client services the MSC has revenue from fees associated with programs, grants, one- time projects, municipal support, donations and fundraising. Multi-Service Centre derives 91% of its funds through provincial funding that includes contracts with the Local Health Integration Network (LHIN) and Ministry of Labour, Training and Skills Development (MLTSD). These contracts include several programs that have very different client eligibility, method of funding, targets and reporting requirements. Financials Thank you to our funders and donors for helping us to enable others to embrace their personal independence. Page 66 of 126 10 Staff Development —The MSC offers a number of training and development programs, both online and in person, on a variety of topics, such as improving skills and knowledge, workplace wellness and health and safety. 75 courses or training sessions were completed by our employees to expand their knowledge, develop skills and promote overall health and wellness. Our PSWs completed training on a Positive Approach to Care and a Gentle Persuasive Approach which focus on person -centred, compassionate care. Dedication • 1 employee has more than 30 years of service • 3 employees have more than 20 years of service • 11 employees have more than 10 years of service • 15 employees have more than 5 years of service We are a community -focused group of talented and motivated employees that are dedicated to promoting high -quality accessible community services! Employee Satisfaction —To maintain employee satisfaction, we promote and continuously improve such areas as effective communication, employee growth, a healthy work -life balance, and employee recognition. Our overall employee retention rate for 2019 was just over 96% - great job team! Team Building —We continue to engage with one another at our monthly staff meetings, through activities that encourage effective communication, stimulate employees’ personal and professional growth, and promote a cooperative team environment. Employee Wellness—The MSC takes pride in maintaining and promoting a safe and healthy work environment through comprehensive health and safety programs and procedures. These meet or exceed the requirements under the Occupational Health and Safety Act and its’ regulations, and other applicable legislation and codes. To improve our excellent Health and Safety Program we have implemented a Psychological Health & Safety Management System (PHSMS), that focuses on the psychological well-being of our employees. New this year, we introduced a Fitness Expense reimbursement to support our employees ability to maintain a healthy lifestyle outside of work as well. Our Team Page 67 of 126 11 Volunteers The MSC would like to thank all of our volunteers for their generous gift of time and talent. Page 68 of 126 12 Amanda Berry Angela Sulkowski Arthur Fuller Arthur Hoyland Barb Grummett Benjamin Holcombe Bill (William) Pratt Brad Holcombe Brandy Whitetail Brian Clark Catherine Klaver Cathy Crocker Cathy Sulkowski Chris Riley Christopher Eybergen Christopher Jackson Clara Meilutis Cliff Sykes Country Sports Coyles Country Store Dave Rushton Dayna Noury Dean B. Crocker Deborah Boersen Dian Scott Diana Handsaeme Dianne Desplenter Dimitri Papadakos Doris Zuk Doug Cooper Duncan and Kim Gillespie Edward Van Poucke Emily Zakiajsek Eva Walton Evelyn Goodal Everest Estate Homes Inc. Frank Tamasi George Croder Georgina Vincent Gerrit Pelleboer Glenna Walker Good Redden Klosler Greg Walton Hayden Wallace Helen Lemon Jennifer Janzen Jessica Piette Jim Devolin Jim Helsdon Joan (M.J.) Weston Jodie Crocker Jody Rymer Joe Sulkowski Johanna Gysbers John & Adele Armstrong John Cook John Palmer John Thiessen June Burgess June Liewellyn Karen Devolin Keeley Robinson Kirk Patterson Knights of Columbus Larry Banman Larry Lichty Lauren Piette Liane Papadakos Lifetimes Limited Partnership Linda Fenn Lisa Gordon Lori Hill Lynne Lake Margaret Grant Margaret Redecop Margaret Vanderzweerde Margaret's Fernlea Flowers & Gifts (Tillsonburg) Maria Van De Munt Martha Blume Marty Graf Mary Salmon Maureen Vandenberghe Maxwell Adam Michelle Hesch Mike Donnelly Morgan Avelar Nancy Warren Nicole Cowan Nina Paul Otto Boka Owen Rymer Paul & Denise Moeyaert Paul Eybergen Peter Csanyi Peter Oliveira Philip Harris Phuong Tran Rose Jansen Rotary Club of Tillsonburg Sharon Howard Shirley Barker St. Mary's Catholic Women's League Steve Leonard Steve Molnar Steve Vanittersum Steven Wilson Susan Saunders Tillsonburg Rentals and Property Maintenance Ltd. Timothy Bedard Tina Eybergen Tony Holcombe Valerie & Gary Foerster Vanessa Dyck Vic Meilutis Victor Avelar Victor Navickas Wayne Scheers William and Carol Ashby Wilma Pettit Xia Zhang Zena Robinson Thank you MSC Donors! Donors Page 69 of 126 13 Back in Motion Bossy Nagy Group Bridges of Tillsonburg Buchwald Consulting Services Candy Matthews Park Cardio Plus Checkers Cleaning Supply Cheryl Conick Chrissy’s Catering Community Living Tillsonburg Copper Mug Country Sports Cowan Insurance Group - Hamilton Brokerage Coward PharmaPlus Coyles Country Store Dad’s Ice Cream Dr. Ed Patenaude & Associates Duncan Gillespie ECI Inc Elgin County Ernie Hardeman Everest Estate Homes Execulink F.J. Galloway and Associates Flooring Canada Gibson Bennett Groom & Szorenyi Good Redden Kloser Horvath Auto I.M.A. Ltd ISW Systems JLH Computing John Danbrook Kelsey’s Tillsonburg Lions club London Pacers Running Club Metro M&J Tirecraft M&M Meats Marwood International Millards Nicolson and Cates Limited Norfolk County Norfolk Disposal Norwich Wine Shop O’Grady Insurance Ontario Laser Cutting Ontario Community Support Association Ostrander’s Funeral Home Oxford Technology Group Pioneer Cabinetry Prouse Transport RBC R.E. Wood Realty Royal Glass and Mirror Running Room Sangsters Health Store SelectPath Sheryl Williams – CIBC Mortgage Advisor Sobeys SRG Super Air Bounce Rentals Tall Tree Lumber Teeburg Golf Academy The Includeables Thornton Lockworks Tillsonburg Garden Gate Tillsonburg Retirement Residence Tim Horton’s Township of Norwich Township of South-West Oxford Town of Tillsonburg Tranquility Grants & Sponsorships “Giving is not just about making a donation, it is about making a difference.” - Kathy Calvin Page 70 of 126 14 Text: 226-721-1114 Page 71 of 126 2021 - GRANT APPLICATION FORM Application Deadline Date: Friday, November 13, 2020 Community groups requesting funds are required to present their application to Council at the scheduled meeting on January 18, 2021 between 6pm and 9pm. The indicated primary contact will be emailed prior to January 6, 2021 with a time slot. A firm 10 minute period will be allotted to present and answer questions from Council. If there is additional information you wish to communicate to Council which is not included in the form below, please include it as a separate document. 1. Name of Organization: Address/Telephone Number (if applicable): 2. Primary Contact Person: Email: 3. 2021 Grant Request Amount: $ 4. Summary of purpose/mandate of your organization: Please submit all completed applications via one of the following methods: Email: Sheena Pawliwec, Interim Director of Finance spawliwec@tillsonburg.ca & Michelle Smibert, Town Clerk msmibert@tillsonburg.ca Post: Town of Tillsonburg Attention: Sheena Pawliwec 200 Broadway, Suite 204 Tillsonburg, Ontario N4G 5A7 Lake Lisgar Revitalization Project Frank Kempf lakelisgar@gmail.com 12,000 See attached. Page 72 of 126 5. Why do you require funding and what will the funds will be used for? 6. Detail other sources of funding for this project/program (if applicable). Example: Donations, grants from other community groups, etc. 7. Has the Town granted funds to your group in the past 3 years? If yes, please indicate the amount(s) and uses. Year Amount Uses 2020 $7,500 To dredge two silt ponds: off Cranberry Road and on Mr. Ambrus’ property 2019 $3,500 To dredge the silt pond off Cranberry Road 2018 $3,500 To dredge the silt pond off Cranberry Road 8. Financial statements for 2019 attached? x Yes No N/A 9. Have you included additional information for Council’s consideration? Yes x No 10. Group member(s) presenting at the January 18, 2021 meeting: 11. Will you be providing a power point presentation? x Yes No To dredge the third silt pond on Town property; to cut down dead trees which would cause a potential hazard for recreational boaters if they fell into the Lake; and to purchase two additional aeration units for the north end of the Lake. Nil Frank Kempf, Joan Weston Page 73 of 126 2019 2018 Financial Assets Bank 2,390 19,791 Investments 26,000 Interest receivable 97 38 Donation receivable 3,500 Due from Town of Tillsonburg 2,134 28,487 25,463 Liabilities Reimbursement to Town Accumulated Surplus 28,487 25,463 Revenues Interest 599 142 Donation and fees 4,712 3,600 Other revenue / transfers - 14,493 5,311 18,235 Expenditures Donations Expenditures for trust fund obligations 2,288 50 2,288 50 Excess revenues over expenditures (expenditures over revenues)3,023 18,186 Accumulated surplus, beginning of year 25,463 7,278 Accumulated surplus, end of year (note 3)28,487 25,463 Trust Fund Allocations Lake Lisgar Trust 13,686 10,970 Restricted Fountain Trust 14,801 14,493 28,487 25,463 Note: The Fountain Trust funds are restricted for fountain maintenance at Lake Lisgar and they have earned interest of $307.17 in 2019. Expenses were for $88.21 repairs and $2,200.00 stocking fish in the lake. For the period ended December 31, 2019 (with comparative balances for the year ended December 31, 2018) Town of Tillsonburg - Lake Lisgar Revitalization Trust Fund Statement of Financial Position December 31, 2019 (with comparative balances as at December 31, 2018) Town of Tillsonburg - Lake Lisgar Revitalization Trust Fund Statement of Operations and Accumulated Surplus Page 74 of 126 2020 (Unaudited)2019 Financial Assets Bank 3,287 2,390 Investments 26,000 26,000 Interest receivable 87 97 Donation receivable Due from Town of Tillsonburg 29,374 28,487 Liabilities Reimbursement to Town Accumulated Surplus 29,374 28,487 Revenues Interest 823 599 Donation and fees 7,500 4,712 Other revenue / transfers - 8,323 5,311 Expenditures Donations Expenditures for trust fund obligations 7,436 2,288 7,436 2,288 Excess revenues over expenditures (expenditures over revenues)887 3,023 Accumulated surplus, beginning of year 10,301 7,278 Accumulated surplus, end of year (note 3)11,188 10,301 Trust Fund Allocations Lake Lisgar Trust 15,824 13,686 Restricted Fountain Trust 13,549 14,801 29,374 28,487 Note: The Fountain Trust funds are restricted for fountain maintenance at Lake Lisgar and they earned interest of $379.49 in 2020. Expenses were for stocking fish, dredging, fountain repairs and operating costs. For the period ended December 31, 2020 (with comparative balances for the year ended December 31, 2019) Town of Tillsonburg - Lake Lisgar Revitalization Trust Fund Statement of Financial Position December 31, 2020 (with comparative balances as at December 31, 2019) Town of Tillsonburg - Lake Lisgar Revitalization Trust Fund Statement of Operations and Accumulated Surplus Page 75 of 126 LAKE LISGAR REVITALIZATION PROJECT MANDATE In September of 2011, a group of concerned citizens joined forces to work voluntarily toward the common goal of reducing the sedimentation at the north end of the Lake, thereby improving water quality and flow in the Lake’s watershed; controlling weed growth at the north end of the Lake; installing new aeration systems; and stocking the Lake yearly with rainbow trout (2012-2020); protecting four endangered species of turtles; maintaining habitat for fish and over 400 species of birds; and improving recreational facilities for Tillsonburg’s citizens. As a committee, we wished to save our Lake and its environs by acting promptly to rectify threatening issues, thereby preserving Lake Lisgar’s heritage as a wildlife habitat and recreational facility for generat ions to come. Page 76 of 126 LAKE LISGAR REVITALIZATION PROJECT Page 77 of 126 •There are many dead trees at the top half of the lake that will impede the recreational use of the lake if they fall into the lake. •There are also dead trees almost in the lake that look unsightly. •There is always the danger of the dead trees falling into Memorial Park on the public pathway. Some have already done so. Page 78 of 126 Page 79 of 126 Page 80 of 126 Page 81 of 126 Page 82 of 126 Page 83 of 126 Page 84 of 126 Page 85 of 126 Page 86 of 126 2021 - GRANT APPLICATION FORM Application Deadline Date: Friday, November 13, 2020 Community groups requesting funds are required to present their application to Council at the scheduled meeting on January 18, 2021 between 6pm and 9pm. The indicated primary contact will be emailed prior to January 6, 2021 with a time slot. A firm 10 minute period will be allotted to present and answer questions from Council. If there is additional information you wish to communicate to Council which is not included in the form below, please include it as a separate document. 1.Name of Organization: Address/Telephone Number (if applicable): 2.Primary Contact Person: Email: 3. 2021 Grant Request Amount: $ 4.Summary of purpose/mandate of your organization: Please submit all completed applications via one of the following methods: Email: Sheena Pawliwec, Interim Director of Finance spawliwec@tillsonburg.ca & Michelle Smibert, Town Clerk msmibert@tillsonburg.ca Post: Town of Tillsonburg Attention: Sheena Pawliwec 200 Broadway, Suite 204 Tillsonburg, Ontario N4G 5A7 Page 87 of 126 5.Why do you require funding and what will the funds will be used for? 6.Detail other sources of funding for this project/program (if applicable). Example: Donations, grants from other community groups, etc. 7.Has the Town granted funds to your group in the past 3 years? If yes, please indicate the amount(s) and uses. Year Amount Uses 2020 $ 2019 $ 2018 $ 8.Financial statements for 2019 attached? Yes No N/A 9.Have you included additional information for Council’s consideration? Yes No 10. Group member(s) presenting at the January 18, 2021 meeting: 11.Will you be providing a power point presentation? Yes No Page 88 of 126 Nov '19 - Oct 20 Budget Ordinary Income/Expense Income Administration Income Convention or Meeting Income 0.00 500.00 Gov. Grants (OMAFRA & OHA)1,500.00 1,500.00 GST/HST Receivable 1,352.34 1,300.00 Miscellaneous Income House tour volunteers 500.00 Tillsonburg reimbursement 992.99 Miscellaneous Income - Other 105.00 0.00 Total Miscellaneous Income 1,597.99 0.00 Total Administration Income 4,450.33 3,300.00 Bus Tours 100.00 9,000.00 Donations Memorial Donations 25.00 0.00 Non Receipted Donations 912.00 0.00 Receipted Donations 395.00 0.00 Returned honorariums 300.00 0.00 Total Donations 1,632.00 0.00 Membership Dues Junior Gardeners 0.00 800.00 Lifetime Members 0.00 6.00 Regular Members 3,860.00 4,000.00 Total Membership Dues 3,860.00 4,806.00 Plant Auction (I) Plant Auction Income 0.00 8,500.00 Total Plant Auction (I)0.00 8,500.00 Summer Event - BBQ 0.00 2,500.00 Summer garden tour 0.00 800.00 Total Income 10,042.33 28,906.00 Gross Profit 10,042.33 28,906.00 Expense Administration Bank Charges 50.94 50.00 Christmas Gifts Food bank donation 900.00 0.00 Christmas Gifts - Other 114.68 120.00 Total Christmas Gifts 1,014.68 120.00 Convention or Meeting Expense 292.99 800.00 Donations 200.00 0.00 Honourariums 300.00 300.00 Office Supplies springfest 55.94 100.00 Office Supplies - Other 0.00 600.00 Total Office Supplies 55.94 700.00 OHA Fees 1,048.09 1,000.00 Other Miscellaneous Expenses 82.44 0.00 Postage and Delivery 197.25 275.00 Scholarship Award 750.00 750.00 Society Memberships 0.00 180.00 Total Administration 3,992.33 4,175.00 10:52 AM Tillsonburg Horticultural Society 10/25/20 Profit & Loss Budget Overview Cash Basis November 2019 through October 2020 Page 1 Page 89 of 126 Nov '19 - Oct 20 Budget Communication Printing 311.58 800.00 Web Site 300.00 640.00 Total Communication 611.58 1,440.00 Plant Auction (E) Plant Auction Expenses 118.28 1,600.00 Plant Auction Facility Rental 0.00 167.45 Total Plant Auction (E)118.28 1,767.45 Program Expense Bus Tours 1,179.97 8,000.00 Flower & Photo Contest Prizes 0.00 250.00 Greeting Committee 0.00 50.00 Judging 50.00 100.00 Junior Gardeners 0.00 1,500.00 Scrapbooking 0.00 30.00 Summer Event BBQ 0.00 2,000.00 Summer Garden Tour 0.00 300.00 Sunshine and Greetings 0.00 40.00 Volunteer Recognition Awards 0.00 25.00 Total Program Expense 1,229.97 12,295.00 Society Meetings December Potluck December Entertainment 0.00 300.00 Facility Rental for Potluck 167.45 234.53 December Potluck - Other 1,706.34 1,500.00 Total December Potluck 1,873.79 2,034.53 Door Prizes 50.51 315.00 Facility Rental 500.00 1,200.00 Kitchen Expenses 37.70 250.00 Lifetime Members 0.00 6.00 Speakers 660.56 2,000.00 Total Society Meetings 3,122.56 5,805.53 Tillsonburg Beautification Annandale House Gardens 637.16 600.00 Bert Newman Park 531.82 600.00 Broadway Beautification 750.00 750.00 Legion Gardens 175.08 250.00 Senior Center Gardens 43.73 250.00 Station Arts Gardens 317.37 350.00 Total Tillsonburg Beautification 2,455.16 2,800.00 Total Expense 11,529.88 28,282.98 Net Ordinary Income -1,487.55 623.02 Other Income/Expense Other Income Interest Earned 0.00 5.00 Total Other Income 0.00 5.00 Net Other Income 0.00 5.00 Net Income -1,487.55 628.02 10:52 AM Tillsonburg Horticultural Society 10/25/20 Profit & Loss Budget Overview Cash Basis November 2019 through October 2020 Page 2$7168.39 closing balance Page 90 of 126 Tillsonburg Horticultural Society Beautification Expenditures Garden 2016 2017 2018 2019 2020 Total Beautification # of Hours @ Minimum Wage Beautification # of Hours @ Minimum Wage Beautification # of Hours @ Minimum Wage Beautification # of Hours @ Minimum Wage Beautification (Budget $’s) # of Hours @ Minimum Wage Annandale NHS $973.81 214 @ $11.40 = $2439.60 $1952.38 700 @ $11.40 = $7980.00 $1056.70 200 @ $14.00 = $2800.00 $1012.58 145 @ $14.00 = $2030.00 $637 600 @ $14.00 = $8400.00 $29,282 Bert Newman Park n/a n/a n/a n/a $1288.92 235 @ $14.00= $3290.00 $901.78 165 @ $14.00 = $2310.00 $532 273 @ $14.00 = $3,822.00 $12,144 Broadway Street 85 @ $11.40 = $969.00 20 @ $11.40 = $228.00 $1097.50 $750 n/a $3,045 Library Lane n/a n/a Donated. 20 @ $11.40 = $228.00 Donated. 10 @ $14.00 = $280.00 20 @ $14.00 = $280.00 20 @ $14.00 = $280.00 $1,068 Mulch for Gardens $2030.00 $2,030 Royal Canadian Legion $323.80 20 @ $11.40 = $228.00 $180.00 20 @ $11.40 = $228.00 $639.49 100 @ $14.00 = $1400.00 $433.54 100 @ $14.00 = $1400.00 $175 49 @ $14.00 = $686.00 $5,694 Senior Centre $230.11 68 @ $11.40 = $775.20 $371.88 84 @ $11.40 = $957.60 $215.49 85 @ $14.00 = $1190.00 $879.33 105 @ $14.00 = $1470.00 $43 35 @ $14.00 = $490.00 $6,623 Station Arts $711.41 50 @ $11.40 = $570.00 $396.71 40 @ $11.40 = $456.00 $429.32 45 @ $14.00 = $630.00 $334.36 75 @ $14.00 = $1050.00 $317 48 @ $14.00 = $672.00 $5,567 Town of Tillsonburg (incl Service Club Donations) $3291.18 $5694.26 $5750.00 $1825.00 $16,560 Trees $1350.35 $678.00 $2,028 Tulips For 150 $454.79 $455 TOTALS: $7,335.45 $4,981.80 $8,595.23 $10,077.60 $12,087.92 $9,590.00 $6,484.09 $8,540 $2,454 $14,350 $84,496 Page 91 of 126 Tillsonburg Horticultural Society 2021 Town of Tillsonburg Grant Application 2020 Society Activity Recap  The Society was unable to host monthly general meetings from March onward.  The Board of Directors met intermittently throughout the year to continue Society business.  Volunteers continued to plant, maintain and nurture town gardens with 50% budget allocations. o Annandale House National Historic Site o Bert Newman Park o Library Lane (strip of hostas only) o Royal Canadian Legion o Senior Centre o Station Arts  The following revenue-generating activities and/or programs were cancelled: o Junior Gardeners o Garden Auction o Bus Tours o Beyond the Garden Gate Garden Tour o Summer BBQ Social Page 92 of 126 2020 Financial Recap  The Society was able to generate some funds and by exceeding the 200 (202 actual) membership mark, we were able to receive the OMAFRA grant: o Various Donations $1,600.00 o Membership Fees $3,860.00 o OMAFRA Grant $1,500.00 o Discover Tillsonburg House Tour $500.00 ▪ Total: $7,460.00  The Society lost revenue with cancelled activities (all NET budgeted dollars): o Garden Auction $6,700.00 o Bus Tours $1,000.00 o Beyond the Garden Gate Garden Tour $500.00 o Summer BBQ Social $500.00 ▪ Total: $8,700.00 2021 Plans & Forecast:  In order to encourage members to re-join, the Society has offered annual memberships at 50% reduced fees ($10. instead of $20. per year).  If the Society realizes the same number of members for 2021, we will lose ½ membership dollars (approximately $2,000).  In anticipation of another “stay at home” year, the Society would like to continue to beautify the same public spaces. We would also like to “doll up” the gardens to their maximum show – a huge uplifting benefit to everyone!  The Society plans to hold two revenue-generating activities this coming year: o Garden Auction or Sale, depending on COVID restrictions in May o Beyond the Garden Gate Garden Tour in June.  The Society plans to resurrect the Junior Gardener program, which we operate at a loss. Page 93 of 126 2021 Grant Application The Tillsonburg Horticultural Society is asking that the Town of Tillsonburg share in the budgeted costs of public garden beautification: Garden Space Total Dollars THS Contribution Town Contribution Annandale National Historic Site $1,200.00 $600.00 $600.00 Bert Newman Park $1,200.00 $600.00 $600.00 Broadway Beautification $1,500.00 $750.00 $750.00 Royal Canadian Legion $500.00 $250.00 $250.00 Senior Centre Gardens $500.00 $250.00 $250.00 Station Arts Gardens $700.00 $350.00 $350.00 TOTAL: $5,600.00 $2,800.00 $2,800.00 Please note that these dollars cover purchased products only. They do not account for the dozens of dollars of plants and seedlings donated by our members. In 2020, volunteer hours contributed to these gardens was significant: 1,025 hours @ $14.00 min. wage = $14,350.00 labour. Submitted by: Christine Nagy, President Tillsonburg Horticultural Society Page 94 of 126 2021 - GRANT APPLICATION FORM Application Deadline Date: Friday, November 13, 2020 Community groups requesting funds are required to present their application to Council at the scheduled meeting on January 18, 2021 between 6pm and 9pm. The indicated primary contact will be emailed prior to January 6, 2021 with a time slot. A firm 10 minute period will be allotted to present and answer questions from Council. If there is additional information you wish to communicate to Council which is not included in the form below, please include it as a separate document. 1.Name of Organization: Address/Telephone Number (if applicable): 2.Primary Contact Person: Email: 3. 2021 Grant Request Amount: $ 4.Summary of purpose/mandate of your organization: Please submit all completed applications via one of the following methods: Email: Sheena Pawliwec, Interim Director of Finance spawliwec@tillsonburg.ca & Michelle Smibert, Town Clerk msmibert@tillsonburg.ca Post: Town of Tillsonburg Attention: Sheena Pawliwec 200 Broadway, Suite 204 Tillsonburg, Ontario N4G 5A7 Theatre Tillsonburg 144789 Potters Rd. Tillsonburg N4G4G7 Chris Van Gulck chris.vangulck@yahoo.ca 7134.00 Theatre Tillsonburg has been offering culturally enrichment to Tillsonburg and the surrounding areas for over 40 years. We offer 3-4 plays per year, theatre workshops, other cultural events and Theatre Camp for children ages 4-12 years. We have been involved in many of the town and county activities like Open Doors Oxford, House tours, Celebrate Tillsonburg and the home shows. Page 95 of 126 5.Why do you require funding and what will the funds will be used for? 6.Detail other sources of funding for this project/program (if applicable). Example: Donations, grants from other community groups, etc. 7.Has the Town granted funds to your group in the past 3 years? If yes, please indicate the amount(s) and uses. Year Amount Uses 2020 $ 2019 $ 2018 $ 8.Financial statements for 2019 attached? Yes No N/A 9.Have you included additional information for Council’s consideration? Yes No 10. Group member(s) presenting at the January 18, 2021 meeting: 11.Will you be providing a power point presentation? Yes No COVID-19 resulted in the postponement of our already scheduled plays. In order to reopen we need to put certain measures in place to ensure a safe and healthy environment for our volunteers and patrons. We need to install door actuators for our washrooms, minimal contact taps and soap dispensers, a washroom barrier, plexiglass for our canteen and hand sanitizing stations. At this time, we do not have other sources of funding. Charlotte Van Roestel, Sheila Tripp, Karen Tripp Page 96 of 126 Theatre Tillsonburg Reopening Needs Washroom door actuators 4067.40 Electrical installation of actuators 1200.00 12 Sanitizer stations 522.60 Minimal touch taps for washrooms 600.00 Soap dispensers for washroom and kitchen 300.00 Washroom patrician 188.00 Plexiglass for canteen area 256.00 $7134.00 Page 97 of 126 2021 - GRANT APPLICATION FORM Application Deadline Date: Friday, November 13, 2020 Community groups requesting funds are required to present their application to Council at the scheduled meeting on January 18, 2021 between 6pm and 9pm. The indicated primary contact will be emailed prior to January 6, 2021 with a time slot. A firm 10 minute period will be allotted to present and answer questions from Council. If there is additional information you wish to communicate to Council which is not included in the form below, please include it as a separate document. 1.Name of Organization: Address/Telephone Number (if applicable): 2.Primary Contact Person: Email: 3. 2021 Grant Request Amount: $ 4.Summary of purpose/mandate of your organization: Please submit all completed applications via one of the following methods: Email: Sheena Pawliwec, Interim Director of Finance spawliwec@tillsonburg.ca & Michelle Smibert, Town Clerk msmibert@tillsonburg.ca Post: Town of Tillsonburg Attention: Sheena Pawliwec 200 Broadway, Suite 204 Tillsonburg, Ontario N4G 5A7 Page 98 of 126 5.Why do you require funding and what will the funds will be used for? 6.Detail other sources of funding for this project/program (if applicable). Example: Donations, grants from other community groups, etc. 7.Has the Town granted funds to your group in the past 3 years? If yes, please indicate the amount(s) and uses. Year Amount Uses 2020 $ 2019 $ 2018 $ 8.Financial statements for 2019 attached? Yes No N/A 9.Have you included additional information for Council’s consideration? Yes No 10. Group member(s) presenting at the January 18, 2021 meeting: 11.Will you be providing a power point presentation? 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/LDELOLWLHV    1HWDVVHWV     6XEVHTXHQWHYHQW ,Q 0DUFK  WKH &29,' RXWEUHDN ZDV GHFODUHG D SDQGHPLF E\ WKH :RUOG +HDOWK 2UJDQL]DWLRQ7KLVKDVUHVXOWHGLQWKH)HGHUDODQG3URYLQFLDOJRYHUQPHQWVHQDFWLQJHPHUJHQF\ PHDVXUHVWRFRPEDWWKHVSUHDGRIWKHYLUXV7KHVLWXDWLRQLVG\QDPLFDQGWKHXOWLPDWHGXUDWLRQ DQGPDJQLWXGHRIWKHLPSDFWRQWKHHFRQRP\DQGWKHILQDQFLDOHIIHFWRQWKH2UJDQL]DWLRQLVQRW NQRZQDWWKLVWLPH Page 113 of 126 -81,25$&+,(9(0(172)6287+:(67(51217$5,2,1& 6FKHGXOH6SHFLDO(YHQWV <HDUHQGHG-XQHZLWKFRPSDUDWLYHLQIRUPDWLRQIRU 5HYHQXHV ([SHQVHV   /RQGRQ%XVLQHVV+DOORI)DPH         *ROIWRXUQDPHQW     0LVFHOODQHRXV             Page 114 of 126 -81,25$&+,(9(0(172)6287+:(67(51217$5,2,1& 6FKHGXOH3URJUDPV <HDUHQGHG-XQHZLWKFRPSDUDWLYHLQIRUPDWLRQIRU 5HYHQXHV ([SHQVHV   (FRQRPLFVIRU6XFFHVV ()6         <RXWK6XPPLW 1*/      'ROODUVZLWK6HQVH       3HUVRQDO)LQDQFH       &RPSDQ\SURJUDP       6XPPHUFDPS       )LQDQFLDOOLWHUDF\      6WXGHQW5XQ&RPSDQLHV      :2&&RQIHUHQFH      0RUH7KDQ0RQH\     2WKHU               Page 115 of 126 -81,25$&+,(9(0(172)6287+:(67(51217$5,2,1& 6FKHGXOH*HQHUDO([SHQVHV <HDUHQGHG-XQHZLWKFRPSDUDWLYHLQIRUPDWLRQIRU   6WDII 6DODULHV     %HQHILWV   $XWRPRELOH       $GPLQLVWUDWLRQDQGGHYHORSPHQW $GPLQLVWUDWLRQ     /HJDODQGDFFRXQWLQJ   ,QVXUDQFH   'HYHORSPHQW   $PRUWL]DWLRQRIFDSLWDODVVHWV   5HDOW\WD[HV       )DFLOLWLHV 0DLQWHQDQFH     8WLOLWLHV       Page 116 of 126 JA Online Programs Visit JA South Western Ontario online at jaswo.org or email us at info@jaswo.org for more information @JA_SWO JA South Western Ontario JA South Western Ontario @JA_SWO Gain the skills you need to make your dreams a reality For more information, visit: www.jacampus.org JA’s interactive online programs for elementary and high school students focus on our three pillars: entrepreneurship, work readiness, and/or financial literacy. Below you will find a list of our current online programs. Our Business World Grades: 3-6 Duration: 2 hours More than Money Grades: 3-6 Duration: 2 hours Dollars with Sense Grades: 6-9 Duration: 2 hours Teaches students about the growing and changing world of entrepreneurship in Canada. Introduces students to how money is used, how they can build their own business, and managing their future finances. Equips students with information to make wise financial decisions, avoid living in debt, and become insightful investors. Economics for Success Grades: 6-10 Duration: 2 hours Entrepreneurial Trades Grades: 10-12 Duration: 4 hours Investment Strategies Grades: 10-12 Duration: 2 hours Enables students to gain a stronger grasp on who they are and what role personal strengths will play in their future success. Prepares students to understand, analyze, evaluate and apply financial and business skills for a successful trades career. Teaches students to save, understand investment vehicles, and prepare for investing in their future. A Business of My Own Grades: 4-7 Duration: 2 hours Prepares students to plan their own business and become successful entrepreneurs. Personal Finance Grades: 9-12 Duration: 4 hours Prepares students for their future financial decisions, and equips them with the tools they need to be savvy consumers. Page 117 of 126 JA in Tillsonburg Page 118 of 126 2 Keeping Education Moving Forward •We offer teacher-led and self-directed courses which are available for free to students in Grades 3 to 12. Each program lasts 2 to 4 hours and provides expert guidance so they can learn all about finances, the world of work and key skills on how to start their own business. •These programs support the curriculum and help learners develop and build on skills they are taught in the classroom –giving them the tools to succeed in work and life! We are passionately committed to our mission of inspiring students and preparing them to succeed in a global economy. We prepare students for a successful future with training in: •Financial Literacy •Work Readiness •Entrepreneurship Page 119 of 126 3 Digital Day Programs Financial Literacy Programs for Elementary Grades Grade 7 Grade 8Grade 4 Page 120 of 126 4 “In-School” Program Models Teacher-Led In Class Teacher-Led Online Student Self-Directed Page 121 of 126 5 JA Campus jacampus.org •Program access for teachers and students •Volunteer training and resources (select programs) Page 122 of 126 6 Recent JA Program History in Tillsonburg Year # Classes # Students # Volunteers 2017-18 19 489 19 2018-19 12 279 12 2019-20 3 78 4 2020-21 (projected)3 75 3 •The trending decline in JA program delivery has been due to the impact of COVID-19 as well as lack of funding. All sponsorships and donations made in the community are used in the community. NOTE: in 2017-18 there was a strong community effort made to ensure there was enough funding to support all grade 7 & 8 classes, therefore JA was able to deliver! •JA is not government of United Way funded and relies on the support of organizations, foundations, individuals and fundraising events to sponsor our programs so that we may provide them free of cost to schools and the students, making them accessible for all. Page 123 of 126 7 Keeping Education Moving Forward Schools are facing uncertain times, but the essential education from JA doesn’t have to stop. With a donation or partnership, you will help students to thrive with our online financial literacy programs. Thank you We are passionately committed to our mission of inspiring students and preparing them to succeed in a global economy. We prepare students for a successful future with training in: •Financial Literacy •Work Readiness •Entrepreneurship Page 124 of 126 8 Any Questions? Page 125 of 126 THE CORPORATION OF THE TOWN OF TILLSONBURG BY-LAW 2021-007 A BY-LAW to confirm the proceedings of Council at its regular meeting and budget meeting held on the 18th day of January, 2021. WHEREAS Section 5 (1) of the Municipal Act, 2001, as amended, provides that the powers of a municipal corporation shall be exercised by its council; AND WHEREAS Section 5 (3) of the Municipal Act, 2001, as amended, provides that municipal powers shall be exercised by by-law; AND WHEREAS it is deemed expedient that the proceedings of the Council of the Town of Tillsonburg at this meeting be confirmed and adopted by by-law; BE IT THEREFORE ENACTED by the Council of the Corporation of the Town of Tillsonburg as follows: 1. All actions of the Council of The Corporation of the Town of Tillsonburg at its meetings held on January 18, 2021, with respect to every report, motion, by-law, or other action passed and taken by the Council, including the exercise of natural person powers, are hereby adopted, ratified and confirmed as if all such proceedings were expressly embodied in this or a separate by-law. 2. The Mayor and Clerk are authorized and directed to do all the things necessary to give effect to the action of the Council of The Corporation of the Town of Tillsonburg referred to in the preceding section. 3. The Mayor and the Clerk are authorized and directed to execute all documents necessary in that behalf and to affix thereto the seal of The Corporation of the Town of Tillsonburg. 4. This by-law shall come into full force and effect on the day of passing. READ A FIRST AND SECOND TIME THIS 18th DAY OF JANUARY, 2021. READ A THIRD AND FINAL TIME AND PASSED THIS 18th DAY OF JANUARY, 2021. ________________________________ MAYOR – Stephen Molnar _______________________________ TOWN CLERK – Michelle Smibert Page 126 of 126