210713 Transit Advisory Committee AgendaPage 1 of 2
The Corporation of the Town of Tillsonburg
Tillsonburg Transit Advisory Committee
July 13, 2021
10:00 a.m.
Electronic Meeting
AGENDA
1.Call to Order
2.Adoption of Agenda
Proposed Resolution #1
Moved by:
Seconded by:
THAT the Agenda as prepared for the Tillsonburg Transit Advisory Committee
meeting of July 13, 2021, be adopted.
3.Minutes of the Previous Meeting (Attached)
4.Disclosures of Pecuniary Interest and the General Nature Thereof
5.General Business and Reports (Attached)
5.1. In Town Transit Update
5.1.1. Statistics
5.1.2. Current challenges and possible solutions
5.1.3. Proposed new routes
5.2. Inter-community Transit Update
5.2.1. Funding Extension
5.2.2. Statistics
5.3. Advertising/Town Mall Signage
5.4. Vendor Update
Page 2 of 2
5.5. Brochure and Ticket Inventory
6. Next Meeting
September 14, 2021 at 10:00 a.m.
7. Adjournment
Proposed Resolution #2
Moved by:
Seconded by:
THAT the July 13, 2021 Tillsonburg Transit Advisory Committee meeting be
adjourned at _____ p.m.
Please contact the Staff Liaison listed below to gain access to this electronic
meeting:
Contact
Amelia Jaggard
519-688-3009 Ext. 4041
The Corporation of the Town of Tillsonburg
Tillsonburg Transit Advisory Committee Meeting
March 3, 2021
10:00 a.m.
Electronic Meeting
MINUTES
Present: Cindy Allen (left at 10:53 a.m.), Sherry Hamilton, Kathryn Leatherland (left at
11:00 a.m.), Rick Martin, Lynn Temoin, Councillor Luciani
Regrets: Stephanie Ellens-Clark
Staff:
Alex Piggott, Transit Coordinator
Carlos Reyes, Director of Operations and Development
Amelia Jaggard, Deputy Clerk
1. Call to Order
The meeting was called to order at 10:01 a.m.
The Committee welcomed new member Rick Martin.
2. Adoption of Agenda
Proposed Resolution #1
Moved by: Cindy Allen
Seconded by: Lynn Temoin
THAT the Agenda as prepared for the Tillsonburg Transit Advisory Committee
meeting of March 3, 2021, be adopted.
Carried.
3. Disclosures of Pecuniary Interest and the General Nature Thereof
There were no disclosures of pecuniary interest declared.
4. Minutes of Previous Meeting
5. Presentations/Deputations
6. General Business and Reports
6.1. Staffing Update – Alex Piggott
Alex Piggott announced his departure from the Town of Tillsonburg. The
Committee thanked Alex for his work and wished him well on his future
endeavors.
Tillsonburg Transit Advisory Committee
Page - 2 - of 3
6.2. T:GO 2020 Performance Summary Report
• 2020 Christmas Bus Ridership
• Advertising (on bus)
Staff provided an overview of the report.
Staff suggested that in 2021 discussions with sponsors regarding the
Christmas Bus should begin earlier in order for advertising to begin at an
earlier date.
There was discussion regarding the utilization of the bus service by local
students.
There was discussion regarding bus drivers wearing masks. Staff noted
that current public health guidelines indicate drivers are not required to
wear masks while driving. A clear shield creates a barrier between the
driver and passengers.
There was discussion regarding the inter-community transit system.
There was discussion about promotion of route 3 for encouraging
residents to get outside.
Cindy Allen left at 10:53 a.m.
There was discussion regarding advertising on bus.
6.3. Bus stop changes
• Bus stop on Broadway Street approved
• Norfolk Mall bus stop relocation
• Outdoor signage at Town Centre Mall
Discussions are ongoing regarding the Norfolk Mall bus stop relocation;
there is no implementation date at this time. Staff will need to provide
public notice regarding the change prior to implementation.
Kathryn Leatherland left at 11:00 a.m.
There was discussion regarding the Baldwin Place stop; it was suggested
that the time would be better utilized in the northeast quadrant.
There was discussion regarding Stop 6 landscape issues and it is being
considered to relocate this stop.
It was asked for staff to confirm what stops are being relocated and/or
added.
Tillsonburg Transit Advisory Committee
Page - 3 - of 3
There was discussion regarding bus stops on Google maps and who
maintains the information.
There was discussion regarding installing a TGO route map at the Town
Centre Mall.
6.4. 2021 budget considerations
Budget was approved. The Town just signed the Gas Tax Funding agreement
for 2021. The Province just announced phased three of the safe restart funding
program. Staff noted that outdoor signage was not specifically identified in the
2021 operating budget.
6.5. Snow removal concerns
If staff receive feedback from service provider regarding snow removal this is
inputted to the Town’s work order management system.
There was discussion regarding regulatory standards for snow maintenance and
how complaints from the general public are managed in the Town’s work order
management system.
6.6. Funding opportunities
Discussed under item 6.4.
7. Next Meeting
May 11, 2021 at 10:00 a.m.
8. Adjournment
Proposed Resolution #2
Moved by: Lynn Temoin
Seconded by: Rick Martin
THAT the March 3, 2021 Tillsonburg Transit Advisory Committee meeting be
adjourned at 11:45 a.m.
Carried.
Transit Advisory
Committee
Meeting
July 13th 2021
2
Overview
•In Town
•2021 Statistics Summary
•Current Challenges
•N/E end of town currently not serviced
•Accessibility at bus stops
•Outdated information (new stops, etc)
•Norfolk Mall Bus Stop location
•Proposed New Routes
•Essential Stop locations/Places of Interest
•Discuss two new route options
•Inter-Community
•Funding Extension
•Statistics Summary
•Other
•Advertising/Signage Options
•Vendor Update
•Brochure & Ticket Inventory Update
3
IN TOWN TRANSIT
4
473
517
694
667
723
824
0
100
200
300
400
500
600
700
800
900
0
50
100
150
200
250
300
350
400
450
500
1-Jan 1-Feb 1-Mar 1-Apr 1-May 1-Jun TOTAL TICKETS SOLDTICKETS SOLDMONTH
2021 In Town Ridership by Fare Type (January -June 2021)
Cash 10 Ride Pass Monthly Pass Single Ride Ticket Day Pass Total
5
0
500
1000
1500
2000
2500
3000
3500
Senior Adult Student Child Vet Supp P# OF RDIERSFAIR TYPE
2021 Fare Type Totals by Age (January -June 2021)
Cash 10 Ride Pass Monthly Pass Single Ride Ticket Day Pass
Senior Adult Student Child*Vet*Supp Per*
Cash 241 1524 61 189 7 8
10 Ride Pass 109 1154 0 0 0 0
Monthly Pass 12 564 2 0 0 0
Single Ride Ticket 4 19 0 0 0 0
Day Pass 0 4 0 0 0 0
6
242
22.8
7.8
42.6
11.6 4.5
102.2
43.2
116.8
23.4 27.4
101.4
9.6 1 0.2 5.2
56.4
75.4
160.5
16.2
33.8
1.4 7 17
51
4.2
26.8
2.6 14.8 10.6 2.2 7
21.8 18.8 14.8 15.6 6.4
0
50
100
150
200
250
Average Monthly RidersBus Stop
Average 2021 Monthly Usage By Stop
7
90 90
45
37
51
38
50
68
45 44
65 66
90
75 72
85
104
93
148
114
38
82
24
30
0
20
40
60
80
100
120
140
160
On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off
6:00 7:00 8:00 9:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00Number of RidersTime of Day
June In Town Ridership by Time of Day
8
Average 2021 Monthly Stop Usage (January –May)
9
Current Challenges
1.N/E end of town currently not serviced
2.Accessibility at bus stops
3.Outdated information (new stops, etc)
4.Norfolk Mall Bus Stop location
10
1.N/E end of town currently not serviced
Solution:
Reroute bus to
service more
areas in town
11
2. Accessibility at bus stops
Example:
•Stop at Maple Lane &
Concession St. E.
Solutions:
•Cement/asphalt pads
•Reroute bus to stop at
more accessible
locations where
possible
12
3. Outdated information
•Currently in the process of updating the In Town
Transit Brochure to reflect recent stop changes
13
3. Outdated information cont.
Bus Stop Updates:
1.Stop 6 at Lisgar Ave & Van Norman Dr moved to the
west side of Van Norman Dr
2.Stop 25 at the Norfolk Mall to be moved to in front of
Zehrs
3.Stop 5A added at Fourth St & Lisgar Ave
4.Stop 12A added at Glendale Dr & Winona Dr
5.Stop 16A added at the Tillsonburg Library
6.Stop 20C added at Dereham Dr & Sanders Cres
7.Stop 22A on Wilson Ave& Seres Ave is now on
Baldwin St and Wilson Ave (on Blue/Red Line)
14
4. Norfolk Mall Bus Stop location
•We have received permission to move the Norfolk
Mall bus stop to the sidewalk, west of the Zehrs
entrance
•Brochure to be updated to include Zehrs in the stop
description
•Stop change will be communicated through the
Tillsonburg Town website and Facebook
15
Possible New Routes
•To design a new in town bus route, we first have to
determine what our essential stop locations are:
•Glendale High school
•Tillsonburg Town Mall
•Tillsonburg Hospital
•Tillsonburg Community Centre
•Livingston Centre
•Norfolk Mall
•Harvest Crossing Retirement Centre
16
Route Option #1
Time: 40 minutes*
Length: 25.63 km
*ArcGIS Pro Driving Time
17
Route Option #2
Time: 48 minutes*
Length: 27.78 km
*ArcGIS Pro Driving Time
18
INTER-COMMUNITY TRANSIT
19
Inter-community Funding Extension
20
Ridership August 2020 –June 2021
0
20
40
60
80
100
120
140
160
August-20 September-20 October-20 November-20 December-20 January-21 February-21 March-21 April-21 May-21 June-21Monthly RidersMonth/Year
Inter-Community Ridership
Route 1 (Woodstock)Route 2 (Delhi)Route 3 (Port Burwell)Route 4 (London)
21
30 30
7 7
13 13
18 18
26 26
0
5
10
15
20
25
30
35
On Off On Off On Off On Off On Off
Run 1 -6:30 Run 2 - 9:00 Run 3 -11:30 Run 4 - 14:30 Run 5 - 17:00
June Ridership by Run (Route 1 )
0 0
1 1 1 1
0
0.2
0.4
0.6
0.8
1
1.2
On Off On Off On Off
Run 1 - 09:00 Run 2 - 11:30 Run 3 - 14:30
June Ridership by Run (Route 2 )
0 0
4 4
3 3
0 0
1 1 1 1
0
1
2
3
4
5
On Off On Off On Off On Off On Off On Off
Run 1 -
10:15
Run 2 -
10:49
Run 3 -
12:45
Run 4 -
13:19
Run 5 -
15:45
Run 6 -
16:19
June Ridership by Run (Route 3 )
7 7
2 2 2 2
8 8
0
2
4
6
8
10
On Off On Off On Off On Off
Run 1 - 08:00 Run 2 - 10:11 Run 3 - 15:45 Run 4 - 17:56
June Ridership By Run (Route 4 )
22
31.7 31.1
7.8 8
25.7 25.4
12.3 12.5
22.2 22.6
0
5
10
15
20
25
30
35
On Off On Off On Off On Off On Off
Run 1 -6:30 Run 2 - 9:00 Run 3 -11:30 Run 4 - 14:30 Run 5 - 17:00AVERGAE MONTHLY RIDERSRoute 1 Average Monthly Usage per Run
(Sept 2020 -June 2021)
5.2 5.1
0.7 0.7
3.9 3.9
0
1
2
3
4
5
6
On Off On Off On Off
Run 1 - 09:00 Run 2 - 11:30 Run 3 - 14:30AVERAGE MONTHLY RIDERSRoute 2 Average Monthly Usage per Run
(Sept 2020 -June 2021)
0.9
0.5
1.6
2
1 1
0.7 0.7
1.5 1.5
0.3 0.3
0
0.5
1
1.5
2
2.5
On Off On Off On Off On Off On Off On Off
Run 1 - 10:15 Run 2 - 10:49 Run 3 - 12:45 Run 4 - 13:19 Run 5 - 15:45 Run 6 - 16:19
To Port
Burwell
To Tillsonburg To Port
Burwell
To Tillsonburg To Port
Burwell
To TillsonburgAVERAGE MONTHLY RIDERSRoute 3 Average Monthly Usage per Run
(Sept 2020 -June 2021)
10.9 10.9
2.8 2.8
1.5 1.5
11 11
0
2
4
6
8
10
12
On Off On Off On Off On Off
Run 1 - 08:00 Run 2 - 10:11 Run 3 - 15:45 Run 4 - 17:56
To London To Tillsonburg To London To TillsonburgAVERAGE MONTHLY RIDERSRoute 4 Average Monthly Usage per Run
(Sept 2020 -June 2021)
23
3
22
401 40
9
002 00
46
3
0
10
20
30
40
50
Senior Adult Student 5+
June Fare Type Count (Route 1)
Cash Single Ride Ticket Day Pass 10 Ride Pass Monthly Pass
1 1
000 000 000 000 0
0
0.2
0.4
0.6
0.8
1
1.2
Senior Adult Student 5+
June Fare Type Count (Route 2)
Cash Single Ride Ticket Day Pass 10 Ride Pass Monthly Pass
0
7
00
2
000 000 000 0
0
2
4
6
8
Senior Adult Student 5+
June Fare Type Count (Route 3)
Cash Single Ride Ticket Day Pass 10 Ride Pass Monthly Pass
3
4
00
2
00
10
000 000 0
0
2
4
6
8
10
12
Senior Adult Student 5+
June Fare Type Count (Route 4)
Cash Single Ride Ticket Day Pass 10 Ride Pass Monthly Pass
24
OTHER
Presentation Title | Section
25
Signage/Advertising
26
Indoor Option #1
•$479.89 including
shipping & tax
•Pixel8 designs
could make insert
for $20-$80
depending on
material
•20 x 28 inches
•Includes spot for
brochures
27
Indoor Option #2
•$197.64 including
shipping & tax
•Pixel8 designs could
make insert for $20-$80
depending on material
•2ft x 3ft
•Does not include spot
for brochures
•Low to the ground
28
Outdoor Option
•Awaiting quote for
outdoor signage similar
to this example
29
Vendor Update
•Contacted every open vendor
•Already delivered tickets and brochures to multiple
vendors
•Planning on doing a monthly supply check in
30
Brochures & Ticket Inventory
•In-town
•Brochures are now outdated
•Low on a few tickets (adult 10 ride pass)
•Low inventory tickets will need to be restocked in the coming
month
•Inter-community
•2 boxes of brochures
•Low on a few tickets (adult day pass)
•Low inventory tickets will need to be restocked in the coming
month
Reprint Options: Southern Ontario Printers